Assisted Living
Lake View Terrace Memory Care Residence
320 North Lake Havasu Avenue, Havasu City, AZ 86403 · Map
Licensed for 72 residents
Lake View Terrace Memory Care Residence is a state-licensed assisted living community in Havasu City, Arizona. It is licensed for 72 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jul 27, 2026. See the record
License
Active, 72 residents
Assisted Living Center-Directed AL11734C.
Nearest emergency room
0.5 miles
Havasu Regional Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Lake View Terrace Memory Care Residence this community | 72 | Not published | Active | 43 deficiencies, 6 enforcement cases | |
| Lake House Assisted Living | 0.9 mi | 16 | Not published | Active | 6 deficiencies, 1 enforcement case |
| Prestige Assisted Living at Lake Havasu | 1.0 mi | 67 | Not published | Active | No record |
| Gems Assisted Living | 1.1 mi | 6 | Not published | Active | 22 deficiencies, 2 enforcement cases |
| Neighbors Assisted Living North | 2.5 mi | 16 | Not published | Active | 7 deficiencies, 1 enforcement case |
State inspection record43 deficiencies, 6 enforcement cases
- Last inspection
- July 27, 2026
- Inspections
- 8, 43 deficiencies cited
- Complaint inspections
- 8, 7 with deficiencies cited
- Enforcement cases
- 6, $8,250 in civil penalties
- License active since 2021
Enforcement cases
- September 17, 2026: Civil Penalty $1,500 (complete); Notice of Enforcement Action (complete) case closed (complete)
- March 30, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
- September 30, 2024: Civil Penalty $2,000 (complete) case closed (complete)
- July 9, 2024: Civil Penalty $250 (complete) case closed (complete)
- June 17, 2024: Civil Penalty $1,500 (complete) case closed (complete)
July 27, 2026: complaint, compliance (annual) inspection, 13 deficiencies
- Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
Based on documentation review, record review, and interview, the manager failed to develop and administer a continued competency training program for all staff regarding fall prevention and fall recovery for four of six personnel sampled.
Plan of correction accepted; correction date given by the community: September 15, 2026 - Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
Based on documentation review, record review, and interview, the manager of an assisted living home failed to maintain a standardized form for each resident that included the information prescribed in Arizona Revised Statutes (A.R.S.) § 36-420.04(A)(1-9). The deficient practice posed a risk if the emergency responder was not aware of critical health information for a resident.
Plan of correction accepted; correction date given by the community: September 30, 2026 - Tuberculosis Screening R9-10-113.A.2.a-f
Based on documentation review and interview, the health care institution’s chief administrative officer failed to implement tuberculosis (TB) infection control activities that included annually assessing the health care institution’s risk of exposure to infectious tuberculosis, and control activities that included annually providing training and education related to recognizing the signs and symptoms of TB to individuals employed by the health care institution, for three of six personnel sampled. The deficient practice posed a potential TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: October 15, 2026 - Personnel R9-10-806.A.9
Based on record review, interview, and documentation review, the manager failed to ensure a caregiver or an assistant caregiver received orientation that was specific to the duties to be performed before providing assisted living services to a resident, for five of six personnel sampled. The deficient practice posed a risk if the employees were unable to meet residents' needs.
Plan of correction accepted; correction date given by the community: September 15, 2026 - Residency and Residency Agreements R9-10-807.A.1-2
Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) before or within seven calendar days after the resident's date of occupancy, as specified in R9-10-113, for two of five residents sampled. The deficient practice posed a potential TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: October 31, 2026
Show all 9
- Residency and Residency Agreements R9-10-807.D.1-10
Based on record review, documentation review, and interview, the manager failed to ensure that before or at the time of an individual's acceptance by an assisted living facility, there was a documented residency agreement with the assisted living facility that included the requirements in R9-10-807.D.1-10, for two of five residents sampled. The deficient practice posed a risk if the resident was not informed of the terms of residency.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Service Plans R9-10-808.A.3.a
Based on record review and interview, the manager failed to ensure a written service plan included documentation of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments, for four of five residents sampled. The deficient practice posed a risk if medical or health problems were not addressed by the assisted living facility.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Service Plans R9-10-808.A.5.a-d
Based on record review and interview, the manager failed to ensure that a resident had a written service plan that, when initially developed and when updated, was signed and dated by the resident or the resident's representative, and the manager, for two of five residents sampled. The deficient practice posed a risk if the service plan was not developed to articulate decisions and agreements.
Plan of correction accepted; correction date given by the community: October 31, 2026 - and 5 more in the report
October 28, 2025: complaint inspection, 2 deficiencies
- Administration R9-10-803.A.9
Based on documentation review, record review, and interview, the manager failed to ensure a personnel record for each employee included documentation of compliance with the requirements in A.R.S. § 36-411(C)(1), for one of three personnel sampled. The deficient practice posed a risk to the health and safety of residents, as there was no evidence to show E4 was fit to work at the assisted living facility.
Plan of correction accepted; correction date given by the community: March 2, 2026 - Food Services R9-10-818.A.6
Based on record review, documentation review, and interview, the manager failed to ensure that a resident was provided a diet that met the resident’s nutritional needs as specified in the resident’s service plan. The deficient practice posed a risk as R2's nutritional needs were not met.
Plan of correction accepted; correction date given by the community: April 15, 2026
August 15, 2024: complaint inspection, 8 deficiencies
- Residency and Residency Agreements R9-10-807.A.1-2
Based on documentation review, record review and interview, the manager failed to ensure a resident provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for five of seven residents reviewed. The deficient practice posed a potential TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: September 25, 2024 - Residency and Residency Agreements R9-10-807.B.1.a-b
Based on record review and interview, the manager failed to ensure a resident accepted by the assisted living facility submitted documentation signed by a medical practitioner or a registered nurse stating whether the individual required intermittent nursing services or restraints, for six of seven residents reviewed. The deficient practice posed a risk if the facility was unable to meet a resident's needs.
Plan of correction accepted; correction date given by the community: November 1, 2024 - Residency and Residency Agreements R9-10-807.D.1-10
Based on record review and interview, the manager failed to ensure a documented residency agreement was available for six of seven residents reviewed. The deficient practice posed a risk if the resident was not informed of the terms of residency.
Plan of correction accepted; correction date given by the community: October 25, 2024 - Service Plans R9-10-808.A.4.b.iii
Based on record review and interview, the manager failed to ensure a written service plan was updated at least once every three months, for one of two residents reviewed who received directed care services. The deficient practice posed a health and safety risk to the resident if the employees did not know what services the resident needed.
Plan of correction accepted; correction date given by the community: October 1, 2024 - Service Plans R9-10-808.A.5.a
Based on record review and interview, the manager failed to ensure a written service plan included the signature and date from the resident or representative, for two of three residents reviewed. The deficient practice posed a health and safety risk if the resident or representative did not acknowledge the services that were to be provided.
Plan of correction accepted; correction date given by the community: November 2, 2024
Show all 8
- Service Plans R9-10-808.A.1-5
Based on record review and interview, the manager failed to ensure a written service plan was available, for three of seven residents reviewed. The deficient practice posed a health and safety risk if the caregivers did not know the services the resident needed to receive.
Plan of correction accepted; correction date given by the community: November 2, 2024 - Medical Records R9-10-811.C.4
Based on documentation review, record review, and interview, the manager failed to ensure a resident's medical record contained the date of termination of residency, for two of four terminated residents sampled.
Plan of correction accepted; correction date given by the community: October 18, 2024 - R9-10-816.B.3.b R9-10-816.B.3.b
Based on record review and interview, the manager failed to ensure a medication was administered in compliance with a medication order, for one of seven residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
Plan of correction accepted; correction date given by the community: November 2, 2024
May 22, 2024: complaint inspection, 1 deficiency
- Personnel R9-10-806.A.5.b
Based on record review, documentation review, and interview, the manager failed to ensure a caregiver had the qualifications, experience, skills, and knowledge necessary to meet the needs of a resident. The deficient practice posed a health and safety risk to R1 as necessary medication services were not provided.
Plan of correction accepted; correction date given by the community: June 25, 2024
Inspections with no deficiencies listed
- February 25, 2025: complaint, compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaint(s) 00105652, 00104353, 00103975, 00108616 and 00108576 conducted on February 24, 2025.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 72 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL11734C
- License status
- Active
- Licensed capacity
- 72
- County
- Mohave County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.5 mi, nursing home 3.9 mi, pharmacy 0.6 mi
- Nearest hospital with an emergency room
- Havasu Regional Medical Center, Lake Havasu City. 0.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Haven of Lake Havasu, Lake Havasu City. 3.9 miles away, straight line.
- Nearest home health agency office
- Foundation Home Health, LLC, Lake Havasu City. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 86403 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032544 Lake Havasu Dialysis (Fmc), Lake Havasu City, 1.3 miles away, straight line (CMS rating 4 of 5 stars)
- Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 86403.
Hospice Of Havasu, Inc., office in Lake Havasu City, 0.4 miles away, straight line (CMS family survey rating 5 of 5 stars)
Beacon Of Hope Hospice, office in Lake Havasu, 0.7 miles away, straight line
Acacia Hospice Care Of Lake Havasu Inc, office in Lake Havasu City, 0.8 miles away, straight line - Nearest geriatric medicine practice
- Peter Tran, DO, Henderson. 112.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Lake View Terrace Memory Care Residence provide?
Lake View Terrace Memory Care Residence is licensed by the state of Arizona for assisted living in Havasu City, Arizona. Its licensed capacity is 72 residents.
Does Lilisity rate Lake View Terrace Memory Care Residence?
No. We publish state licensing details for Lake View Terrace Memory Care Residence but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Lake View Terrace Memory Care Residence cost?
Assisted Living in Arizona typically starts at $3,450 to $5,250 a month. Based on 88 communities that publish prices. These are area figures, not this community's price. Lake View Terrace Memory Care Residence does not publish its prices.
How do I contact Lake View Terrace Memory Care Residence?
Visit Lake View Terrace Memory Care Residence at 320 North Lake Havasu Avenue, Havasu City, AZ 86403.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid