Lilisity

Nursing home

Haven of Lake Havasu

2781 Osborne Drive, Lake Havasu City, AZ 86406 · Map
For profit - Corporation · Part of Haven Health (20 facilities) · 104 certified beds

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Haven of Lake Havasu is a Medicare-certified nursing home in Lake Havasu City, Arizona. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.43 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Feb 14, 2025 cited 8 deficiencies. Note: it carries a CMS abuse icon.

2 out of 5Overall CMS rating
2 out of 5Health inspections
1 out of 5Staffing
104 bedsCertified beds
  • CMS abuse iconThis facility has an active abuse icon on its CMS record.
  • 1 fine totaling $8,018In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections2/5
Staffing1/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality5/5

How Haven of Lake Havasu compares

This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityArizona avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.434.123.89below avg
RN staffing (hrs/resident/day)0.820.720.68above avg
Aide staffing (hrs/resident/day)1.722.362.34below avg
Nursing staff turnover64.0%47.7%46.4%above avg
Deficiencies cited, last inspection8.07.69.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.43Total nurse hrs/resident/day
0.82RN hrs/resident/day
0.90LPN hrs/resident/day
1.72Aide hrs/resident/day
2.95Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff64.0%
Registered nurses61.9%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Feb 14, 2025Most recent inspection
8Deficiencies found
48Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $8,018, 1 total penalty.

What inspectors found at Haven of Lake Havasu

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 1, 2025 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Feb 14, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Feb 14, 2025 · Full report (PDF)
  • Potential for harm

    Dispose of garbage and refuse properly.

    Nutrition and Dietary Deficiencies · Feb 14, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Feb 14, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Feb 14, 2025 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Feb 14, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Resident Rights Deficiencies · Feb 14, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Dec 2, 2024 · Full report (PDF)
  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 17, 2024 · Full report (PDF)
  • Potential for harm

    Plan the resident's discharge to meet the resident's goals and needs.

    Resident Assessment and Care Planning Deficiencies · Aug 20, 2024 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 11, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
2781 Osborne Drive
Lake Havasu City, AZ 86406
CMS certification #
035240
Ownership
For profit - Corporation
Certified beds
104
Avg residents/day
79.7
Provider type
Medicare and Medicaid
First certified
1997-02-14
Chain
Haven Health (20 facilities)
Setting
Urban

Part of Haven Health

Haven Health operates 20 nursing facilities across the United States. View all Haven Health facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Haven of Lake Havasu using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Havasu Regional Medical Center, Lake Havasu City. 3.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Havasu Nursing Center, Lake Havasu City. 1.8 miles away, straight line.
Nearest home health agency office
Havasu Regional Medical Center Home Health, Lake Havasu City. 2.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 3.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 86406 as metropolitan (metropolitan core).
Dialysis within 15 miles
032544 Lake Havasu Dialysis (Fmc), Lake Havasu City, 2.6 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
13 Medicare hospices tell CMS they serve ZIP code 86406.
Acacia Hospice Care Of Lake Havasu Inc, office in Lake Havasu City, 3.1 miles away, straight line
Beacon Of Hope Hospice, office in Lake Havasu, 3.4 miles away, straight line
Hospice Of Havasu, Inc., office in Lake Havasu City, 4.0 miles away, straight line (CMS family survey rating 5 of 5 stars)
Nearest geriatric medicine practice
Peter Tran, DO, Henderson. 115.0 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Haven of Lake Havasu a good nursing home?

CMS gives Haven of Lake Havasu an overall rating of 2 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Haven of Lake Havasu staffed?

Haven of Lake Havasu reports 3.43 total nurse hours per resident per day, compared with the Arizona average of 4.12.

Has Haven of Lake Havasu had inspection problems?

Its most recent CMS inspection cited 8 deficiencies.

How many beds does Haven of Lake Havasu have?

Haven of Lake Havasu is certified for 104 beds.