Nursing home
The Neighbors - East Neighborhood
658 Howison Circle, Menomonie, WI 54751 · Map
Government - County · 46 certified beds
The Neighbors - East Neighborhood is a Medicare-certified nursing home in Menomonie, Wisconsin. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.14 hours per resident per day, below the Wisconsin average of 4.20. Its most recent inspection on Jan 7, 2026 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Neighbors - East Neighborhood compares
This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wisconsin avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.14 | 4.20 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.59 | 0.97 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.93 | 2.59 | 2.34 | above avg |
| Nursing staff turnover | 50.8% | 47.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 9.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Neighbors - East Neighborhood
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 26, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Sep 26, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Sep 26, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Sep 26, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 13, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 30, 2023 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 30, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 658 Howison Circle
Menomonie, WI 54751 - CMS certification #
- 525713
- Ownership
- Government - County
- Certified beds
- 46
- Avg residents/day
- 45.7
- Provider type
- Medicare and Medicaid
- First certified
- 2013-10-01
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Neighbors - East Neighborhood using Google Maps.
Other public records
- Website says Works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What The Neighbors - East Neighborhood says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Yes, we currently are in contract with multiple hospice providers.
(page, checked Oct 12, 2026) - Apartment types named: private room.
Our beautiful, new facilities, opened in October of 2013 have all private rooms, large windows (some will have two windows), private bathrooms with showers in small (14-16 room) houses with a large kitchen, dining room, living room, front porch and where residents maintain control of their daily lives.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Mayo Clinic Health System-Red Cedar Inc, Menomonie. 0.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Neighbors - West Neighborhood (the), Menomonie. 0.0 miles away, straight line.
- Nearest home health agency office
- Aurora Community Health, Menomonie. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- The Medicine Shoppe. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 54751 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Mayo Clinic Dialysis - Menomonie, Menomonie, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 54751.
St Croix Hospice Eau Claire, office in Eau Claire, 19.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Moments Hospice Of Eau Claire, office in Eau Claire, 20.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Interim Healthcare Hospice Of Western Wisconsin, office in Eau Claire, 22.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Oakleaf Clinics Inc, Eau Claire. 23.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Neighbors - East Neighborhood a good nursing home?
CMS gives The Neighbors - East Neighborhood an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Neighbors - East Neighborhood staffed?
The Neighbors - East Neighborhood reports 4.14 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.
Has The Neighbors - East Neighborhood had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does The Neighbors - East Neighborhood have?
The Neighbors - East Neighborhood is certified for 46 beds.