Nursing home
The Neighbors - Central Neighborhood
2901 Forbes Ave, Menomonie, WI 54751 · Map
Government - County · 45 certified beds
The Neighbors - Central Neighborhood is a Medicare-certified nursing home in Menomonie, Wisconsin. CMS rates it 4 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.22 hours per resident per day, above the Wisconsin average of 4.20. Its most recent inspection on Jun 19, 2025 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Neighbors - Central Neighborhood compares
This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wisconsin avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.22 | 4.20 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.36 | 0.97 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.31 | 2.59 | 2.34 | above avg |
| Nursing staff turnover | 37.8% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 9.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 19, 2025 inspection was corrected by July 18, 2025
What inspectors found at The Neighbors - Central Neighborhood
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Jun 19, 2025 · Full report (PDF)
Show all 6 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 27, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2901 Forbes Ave
Menomonie, WI 54751 - CMS certification #
- 525433
- Ownership
- Government - County
- Certified beds
- 45
- Avg residents/day
- 25.9
- Provider type
- Medicare and Medicaid
- First certified
- 1989-09-01
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Neighbors - Central Neighborhood using Google Maps.
Other public records
- Website says Works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What The Neighbors - Central Neighborhood says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Yes, we currently are in contract with multiple hospice providers.
(page, checked Oct 12, 2026) - Apartment types named: private room.
Our beautiful, new facilities, opened in October of 2013 have all private rooms, large windows (some will have two windows), private bathrooms with showers in small (14-16 room) houses with a large kitchen, dining room, living room, front porch and where residents maintain control of their daily lives.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Mayo Clinic Health System-Red Cedar Inc, Menomonie. 0.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Neighbors - East Neighborhood (the), Menomonie. 0.1 miles away, straight line.
- Nearest home health agency office
- Aurora Community Health, Menomonie. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- The Medicine Shoppe. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 54751 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Mayo Clinic Dialysis - Menomonie, Menomonie, 0.8 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 54751.
St Croix Hospice Eau Claire, office in Eau Claire, 19.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Moments Hospice Of Eau Claire, office in Eau Claire, 20.7 miles away, straight line (CMS family survey rating 2 of 5 stars)
Interim Healthcare Hospice Of Western Wisconsin, office in Eau Claire, 22.7 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Oakleaf Clinics Inc, Eau Claire. 23.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Neighbors - Central Neighborhood a good nursing home?
CMS gives The Neighbors - Central Neighborhood an overall rating of 4 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Neighbors - Central Neighborhood staffed?
The Neighbors - Central Neighborhood reports 5.22 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.
Has The Neighbors - Central Neighborhood had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does The Neighbors - Central Neighborhood have?
The Neighbors - Central Neighborhood is certified for 45 beds.