Nursing home · Top rated by CMS
Dove Healthcare - West Eau Claire
1405 Truax Blvd, Eau Claire, WI 54703 · Map
For profit - Limited Liability company · Part of Dove Healthcare (11 facilities) · 83 certified beds
Dove Healthcare - West Eau Claire is a Medicare-certified nursing home in Eau Claire, Wisconsin. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.89 hours per resident per day, above the Wisconsin average of 4.20. Its most recent inspection on Mar 20, 2025 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Dove Healthcare - West Eau Claire compares
This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wisconsin avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.89 | 4.20 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.75 | 0.97 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.57 | 2.59 | 2.34 | above avg |
| Nursing staff turnover | 46.7% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 9.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Dove Healthcare - West Eau Claire
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 20, 2025 · Full report (PDF) - Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Mar 20, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 20, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 20, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 20, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 7, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 7, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 7, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Feb 7, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 7, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1405 Truax Blvd
Eau Claire, WI 54703 - CMS certification #
- 525387
- Ownership
- For profit - Limited Liability company
- Certified beds
- 83
- Avg residents/day
- 70.7
- Provider type
- Medicare and Medicaid
- First certified
- 1985-05-01
- Chain
- Dove Healthcare (11 facilities)
- Setting
- Urban
Part of Dove Healthcare
Dove Healthcare operates 11 nursing facilities across the United States. View all Dove Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Dove Healthcare - West Eau Claire using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2022, 1 violation cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 19, 2022: monitoring inspection, partial (health). Case closed Sep 26, 2022. 1 violation cited (1 other). Penalties: $1,585 proposed, $1,110 now. OSHA record. OSHA recorded the employer as Covenant Healthcare, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Electronic submission of injury and illness records (1904.41(a)(2)). Penalty $1,585 proposed, $1,110 now. To be fixed by Sep 26, 2022.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Mayo Clinic Health System Eau Claire Hospital, Eau Claire. 0.4 miles away, straight line. CMS overall hospital rating: 5 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Grace Lutheran Communities - River Pines, Altoona. 4.1 miles away, straight line.
- Nearest home health agency office
- Aveanna Home Health, Eau Claire. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 2.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 54703 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Lake Hallie Dialysis, Lake Hallie, 4.3 miles away, straight line (CMS rating 3 of 5 stars)
Mayo Clinic Dialysis - London Road, Eau Claire, 5.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 54703.
St Croix Hospice Eau Claire, office in Eau Claire, 2.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Heartland Hospice Eau Claire, office in Eau Claire, 5.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Interim Healthcare Hospice Of Western Wisconsin, office in Eau Claire, 5.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Oakleaf Clinics Inc, Eau Claire. 5.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Dove Healthcare - West Eau Claire a good nursing home?
CMS gives Dove Healthcare - West Eau Claire an overall rating of 5 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Dove Healthcare - West Eau Claire staffed?
Dove Healthcare - West Eau Claire reports 5.89 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.
Has Dove Healthcare - West Eau Claire had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Dove Healthcare - West Eau Claire have?
Dove Healthcare - West Eau Claire is certified for 83 beds.