Nursing home
The Laurels of University Park
2420 Pemberton Rd, Richmond, VA 23233 · Map
For profit - Corporation · Part of Ciena Healthcare/Laurel Health Care (84 facilities) · 145 certified beds
The Laurels of University Park is a Medicare-certified nursing home in Richmond, Virginia. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.62 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Apr 24, 2024 cited 22 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Laurels of University Park compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.62 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.35 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.09 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 51.0% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 22.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the October 28, 2025 inspection was corrected by November 21, 2025
What inspectors found at The Laurels of University Park
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Oct 28, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 24, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 24, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Apr 24, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2420 Pemberton Rd
Richmond, VA 23233 - CMS certification #
- 495109
- Ownership
- For profit - Corporation
- Certified beds
- 145
- Avg residents/day
- 131.2
- Provider type
- Medicare and Medicaid
- First certified
- 1978-02-15
- Chain
- Ciena Healthcare/Laurel Health Care (84 facilities)
- Setting
- Urban
Part of Ciena Healthcare/Laurel Health Care
Ciena Healthcare/Laurel Health Care operates 84 nursing facilities across the United States. View all Ciena Healthcare/Laurel Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Laurels of University Park using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What The Laurels of University Park says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Henrico Doctors' Hospital, Richmond. 2.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Cedarfield Pinnacle Living, Richmond. 0.7 miles away, straight line.
- Nearest home health agency office
- Enhabit Home Health (Richmond), Richmond. 2.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- South River Compounding Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23233 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Three Chopt Dialysis, Richmond, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Forest Park Dialysis Center, Richmond, 2.3 miles away, straight line (CMS rating 3 of 5 stars)
Bma - West End, Richmond, 2.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 21 Medicare hospices tell CMS they serve ZIP code 23233.
Bridge Hospice, office in Glen Allen, 1.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Suncrest Hospice Richmond, office in Richmond, 2.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Vcu Health Hospice At Home By Bayada, office in Richmond, 3.4 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Curana Health Of Virginia LLC, Glen Allen. 2.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Laurels of University Park a good nursing home?
CMS gives The Laurels of University Park an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Laurels of University Park staffed?
The Laurels of University Park reports 3.62 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has The Laurels of University Park had inspection problems?
Its most recent CMS inspection cited 22 deficiencies.
How many beds does The Laurels of University Park have?
The Laurels of University Park is certified for 145 beds.