Nursing home
Lakeside Health & Rehabilitation
2125 Hilliard Road, Richmond, VA 23228 · Map
For profit - Limited Liability company · Part of Hill Valley Healthcare (40 facilities) · 194 certified beds
Lakeside Health & Rehabilitation is a Medicare-certified nursing home in Richmond, Virginia. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.11 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Feb 28, 2024 cited 15 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Lakeside Health & Rehabilitation compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.11 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.47 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.76 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 47.9% | 48.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 15.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the August 1, 2024 inspection was corrected by August 27, 2024
What inspectors found at Lakeside Health & Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Aug 1, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Aug 1, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Aug 1, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 1, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Aug 1, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Aug 1, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 28, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Feb 28, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 28, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 28, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Feb 28, 2024 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Feb 28, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2125 Hilliard Road
Richmond, VA 23228 - CMS certification #
- 495045
- Ownership
- For profit - Limited Liability company
- Certified beds
- 194
- Avg residents/day
- 176.3
- Provider type
- Medicare and Medicaid
- First certified
- 1967-05-15
- Chain
- Hill Valley Healthcare (40 facilities)
- Setting
- Urban
Part of Hill Valley Healthcare
Hill Valley Healthcare operates 40 nursing facilities across the United States. View all Hill Valley Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Lakeside Health & Rehabilitation using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Bon Secours St Marys Hospital, Richmond. 3.2 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Westminster-canterbury of Richmond, Richmond. 1.5 miles away, straight line.
- Nearest home health agency office
- Westminster Canterbury Corporation, Richmond. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23228 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Henrico County Dialysis, Richmond, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Laurel Park, Henrico, 2.3 miles away, straight line (CMS rating 3 of 5 stars)
Davita Glenside Dialysis, Richmond, 2.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 23 Medicare hospices tell CMS they serve ZIP code 23228.
Westminster Canterbury Richmond At Home LLC, office in Richmond, 1.5 miles away, straight line
Vcu Health Hospice At Home By Bayada, office in Richmond, 2.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Serenity First LLC, office in Richmond, 2.9 miles away, straight line - Nearest geriatric medicine practice
- Mcv Associated Physicians, Richmond. 2.3 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Lakeside Health & Rehabilitation a good nursing home?
CMS gives Lakeside Health & Rehabilitation an overall rating of 2 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Lakeside Health & Rehabilitation staffed?
Lakeside Health & Rehabilitation reports 3.11 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Lakeside Health & Rehabilitation had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does Lakeside Health & Rehabilitation have?
Lakeside Health & Rehabilitation is certified for 194 beds.