Nursing home · Top rated by CMS
Harbor's Edge (Skilled Nursing and Continuing Care)
One Colley Avenue, Norfolk, VA 23510 · Map
Non profit - Corporation · 33 certified beds
Harbor's Edge (Skilled Nursing and Continuing Care) is a Medicare-certified nursing home in Norfolk, Virginia. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 6.34 hours per resident per day, above the Virginia average of 3.81. Its most recent inspection on Aug 11, 2022 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Harbor's Edge (Skilled Nursing and Continuing Care) compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 6.34 | 3.81 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.73 | 0.69 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.41 | 2.12 | 2.34 | above avg |
| Nursing staff turnover | 40.8% | 48.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 14.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Harbor's Edge (Skilled Nursing and Continuing Care)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Mar 14, 2024 · Full report (PDF) - Potential for harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Aug 11, 2022 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Aug 11, 2022 - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 11, 2022 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 10, 2019
Show all 12 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 10, 2019 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 10, 2019 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Sep 10, 2019 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Sep 10, 2019 - Potential for harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Sep 10, 2019 - Potential for harm
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Sep 10, 2019 - Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Sep 10, 2019
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- One Colley Avenue
Norfolk, VA 23510 - CMS certification #
- 495395
- Ownership
- Non profit - Corporation
- Certified beds
- 33
- Avg residents/day
- 28.9
- Provider type
- Medicare
- First certified
- 2008-03-14
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Harbor's Edge (Skilled Nursing and Continuing Care) using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2019
- Emergency In hurricane evacuation Zone A
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Sep 21, 2019 to Sep 11, 2021. Violations found: Overtime. Back wages: $6,903 owed to 55 employees. Employer as DOL recorded it: Harbor's Edge Retirement Community (Fort Norfolk Retirement Community, Inc). Case 1949928.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Sentara Norfolk General Hospital, Norfolk. 1.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Norfolk Health Care Center, Norfolk. 1.0 mile away, straight line.
- Nearest home health agency office
- Edmarc Hospice For Children, Portsmouth. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23510 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Childrens Hospital Of Kings Daughters, Norfolk, 1.1 miles away, straight line
Bma - Greater Norfolk, Norfolk, 1.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Davita Midtowne Norfolk Dialysis, Norfolk, 1.3 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 23510.
Freda H Gordon Hospice, office in Virginia Beach, 5.2 miles away, straight line
Amedisys Hospice Care, office in Chesapeake, 5.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Wings Over Virginia LLC, office in Norfolk, 5.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Evms Academic Physicians And Surgeons Health Services Foundation, Norfolk. 0.9 miles away, straight line. 4 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone A on the Virginia hurricane evacuation zones (2020). (Virginia Department of Emergency Management, map updated Sep 30, 2025)
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively high, inland flooding relatively high, coastal flooding relatively high, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Harbor's Edge (Skilled Nursing and Continuing Care) a good nursing home?
CMS gives Harbor's Edge (Skilled Nursing and Continuing Care) an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Harbor's Edge (Skilled Nursing and Continuing Care) staffed?
Harbor's Edge (Skilled Nursing and Continuing Care) reports 6.34 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Harbor's Edge (Skilled Nursing and Continuing Care) had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Harbor's Edge (Skilled Nursing and Continuing Care) have?
Harbor's Edge (Skilled Nursing and Continuing Care) is certified for 33 beds.