Nursing home
Canterbury Rehabilitation and Healthcare Center
1776 Cambridge Drive, Richmond, VA 23238 · Map
For profit - Corporation · Part of Marquis Health Services (81 facilities) · 183 certified beds
Canterbury Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Richmond, Virginia. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.66 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Jul 25, 2024 cited 40 deficiencies.
- 2 fines totaling $92,980In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Canterbury Rehabilitation and Healthcare Center compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.66 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.58 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.03 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 54.2% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 40.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $92,980, 2 total penalties.
What inspectors found at Canterbury Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 29, 2026 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 29, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 29, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 30, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Dec 30, 2025 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · May 2, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · May 2, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · May 2, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · May 2, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 2, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 2, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · May 2, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1776 Cambridge Drive
Richmond, VA 23238 - CMS certification #
- 495272
- Ownership
- For profit - Corporation
- Certified beds
- 183
- Avg residents/day
- 176.3
- Provider type
- Medicare and Medicaid
- First certified
- 1993-01-01
- Chain
- Marquis Health Services (81 facilities)
- Setting
- Urban
Part of Marquis Health Services
Marquis Health Services operates 81 nursing facilities across the United States. View all Marquis Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Canterbury Rehabilitation and Healthcare Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, pets allowed
- Workplace safety 2 OSHA workplace safety inspections since 2020, 1 violation cited
Full public records, with dates and sources
Care and services
From the community’s website
What Canterbury Rehabilitation and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our nurses and certified nurse’s aides are on-site 24/7 to care for and support our residents.
(page, checked Oct 15, 2026) - Pets allowed.
Pets are welcome as long as they’re on a leash.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private & Semi-Private Rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Oct 1, 2024: complaint inspection, partial (health). Case closed Jan 8, 2025. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as Canterbury Operator LLC.
Details
- Other than serious: Giving injury records to OSHA when asked (1904.40(a)). Penalty $0 proposed, $0 now.
- Jun 8, 2020: referral inspection, partial (health). Case closed Nov 20, 2020. No violations cited. OSHA record. OSHA recorded the employer as Canterbury Rehabilitation & Healthcare Center.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Henrico Doctors' Hospital, Richmond. 5.4 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Lakewood Manor, Richmond. 0.6 miles away, straight line.
- Nearest home health agency office
- Enhabit Home Health (Richmond), Richmond. 4.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23238 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Nova Dialysis Canterbury, Richmond, 1.6 miles away, straight line (has a shift starting after 5 pm)
Davita Three Chopt Dialysis, Richmond, 4.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Forest Park Dialysis Center, Richmond, 4.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 22 Medicare hospices tell CMS they serve ZIP code 23238.
Bridge Hospice, office in Glen Allen, 4.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice Of Richmond, office in Glen Allen, 5.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Suncrest Hospice Richmond, office in Richmond, 5.7 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Curana Health Of Virginia LLC, Glen Allen. 4.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Canterbury Rehabilitation and Healthcare Center a good nursing home?
CMS gives Canterbury Rehabilitation and Healthcare Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Canterbury Rehabilitation and Healthcare Center staffed?
Canterbury Rehabilitation and Healthcare Center reports 3.66 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Canterbury Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 40 deficiencies.
How many beds does Canterbury Rehabilitation and Healthcare Center have?
Canterbury Rehabilitation and Healthcare Center is certified for 183 beds.