Nursing home
South Hills Rehabilitation Center
1166 E. 28Th Avenue, Eugene, OR 97403 · Map
For profit - Limited Liability company · Part of Volare Health (16 facilities) · 110 certified beds
South Hills Rehabilitation Center is a Medicare-certified nursing home in Eugene, Oregon. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 5.51 hours per resident per day, above the Oregon average of 4.95. Its most recent inspection on Aug 11, 2025 cited 13 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight and it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- Special Focus Facility candidateCMS lists this facility as a candidate for enhanced oversight.
- 1 fine totaling $121,905In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How South Hills Rehabilitation Center compares
This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Oregon avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.51 | 4.95 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.34 | 0.68 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.74 | 3.37 | 2.34 | above avg |
| Nursing staff turnover | 73.0% | 49.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 10.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $121,905, 1 total penalty.
What inspectors found at South Hills Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 9, 2026 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Dec 9, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 9, 2025 · Full report (PDF) - Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 11, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 11, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1166 E. 28Th Avenue
Eugene, OR 97403 - CMS certification #
- 385167
- Ownership
- For profit - Limited Liability company
- Certified beds
- 110
- Avg residents/day
- 63.6
- Provider type
- Medicare and Medicaid
- First certified
- 1985-05-17
- Chain
- Volare Health (16 facilities)
- Setting
- Urban
Part of Volare Health
Volare Health operates 16 nursing facilities across the United States. View all Volare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around South Hills Rehabilitation Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice, diabetes care, transportation
- Workplace safety 5 OSHA workplace safety inspections since 2017, 5 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What South Hills Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
When someone is facing a life-limiting or serious illness, our personalized hospice and palliative services can provide residents and their families the comfort and respect they deserve.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes management services
(page, checked Oct 12, 2026) - Provides transportation.
Transportation to medical appointments
(page, checked Oct 12, 2026) - Apartment types named: private room.
Private rooms are available for individuals during their transition from the hospital to their home.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Aug 12, 2026: complaint inspection, partial (safety). Case open. No violations cited. OSHA record. OSHA recorded the employer as 317745012 - Camas Ridge Rehabilitation Center LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Nov 25, 2024: programmed (planned) inspection, complete (safety). Case closed Dec 11, 2024. No violations cited. OSHA record. OSHA recorded the employer as 317738602 - Camas Ridge Rehabilitation Center LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Sep 27, 2023: complaint inspection, partial (health). Case closed Dec 19, 2023. No violations cited. OSHA record. OSHA recorded the employer as 317734320 - Volare Health LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Apr 11, 2022: programmed (planned) inspection, complete (safety). Case closed Aug 5, 2022. 3 violations cited (3 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317730330 - Avalon Health Care-south Hills LLC.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by May 31, 2022.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Apr 11, 2022.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by May 31, 2022.
- Mar 10, 2017: programmed (planned) inspection, complete (safety). Case closed Sep 15, 2017. 2 violations cited (2 serious). Penalties: $390 proposed, $390 now. OSHA record. OSHA recorded the employer as 317716128 - Avalon Health Care-south Hills LLC.
Details
- Serious: Cited rule OAR. Penalty $180 proposed, $180 now. To be fixed by Mar 10, 2017.
- Serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(h)(1)). Penalty $210 proposed, $210 now. To be fixed by May 15, 2017.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Mckenzie-Willamette Medical Center, Springfield. 4.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Cascade Manor, Eugene. 0.5 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Care, Eugene. 3.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97403 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care West Eugene, Eugene, 3.7 miles away, straight line (CMS rating 2 of 5 stars)
Qualicenters - Eugene-Springfield Ltd, Springfield, 3.8 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Emerald Valley, Springfield, 3.8 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 97403.
Signature Healthcare At Home, office in Eugene, 2.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Brighton Hospice, office in Eugene, 3.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Bristol Hospice - Eugene LLC, office in Springfield, 4.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 4.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is South Hills Rehabilitation Center a good nursing home?
CMS gives South Hills Rehabilitation Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is South Hills Rehabilitation Center staffed?
South Hills Rehabilitation Center reports 5.51 total nurse hours per resident per day, compared with the Oregon average of 4.95.
Has South Hills Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 13 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does South Hills Rehabilitation Center have?
South Hills Rehabilitation Center is certified for 110 beds.