West Wind Residential Care Community

Last inspection

March 11, 2026

Inspections

5, 4 deficiencies cited

Substantiated abuse

5

Substantiated licensing violations

6

Regulatory actions

0

Fines assessed

$1,626.00 (5 violations)

Current owner since

February 1, 2018

Inspections

• March 11, 2026: Kitchen, 1 deficiency cited report
  • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
• August 7, 2024: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0
• September 13, 2023: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0
• October 10, 2022: Complaint Investig., 3 deficiencies cited report
  • C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
  • C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
  • C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Isolated
  • C0555: Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable severity level 2, scope L2 Isolated
• August 23, 2022: Validation, 0 deficiencies cited report
  • C0000: Comment severity level 0

Substantiated abuse or neglect

• September 14, 2023: Failed to provide service Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
  State’s findings

  The Alleged Victim (AV) was a known fall risk due to an unsteady gait. The facility failed to provide appropriate services according to Alleged Victim’s needs, relating to care planning, interventions and/or instruction, to mitigate the risk of injury due to AV's increase in falls. According to an investigation, AV experienced multiple falls between June 1, 2023, and September 14, 2023, which resulted in various abrasions and repeated unreasonable discomfort. This failure is a violation of resident rights, is neglect of care which constitutes abuse.

• September 12, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
  State’s findings

  The Alleged Victim (AV) and Witness 1 (W1) have history of behaviors and resident-to-resident altercations. W1 is care planned for staff to be aware of surroundings of W1 and known to have sudden verbal and physical outbursts, including numerous episodes in June, July, and August 2023. According to an investigation, on or about September 12, 2023, staff heard a commotion in a common area and found W1 with his/her hands around AV’s neck, choking AV from behind. AV experienced unreasonable discomfort, and a loss of personal dignity. The facility failed to provide a safe environment for AV which is a violation of resident rights, is neglect of care which constitutes abuse.

• February 5, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
  State’s findings

  According to an investigation, the facility failed to provide a safe environment. The Alleged Victim (AV) and Witness 1 (W1) have history of behaviors and resident-to-resident altercations. AV and W1 are care planned to be monitored and are not to be near other residents while in the hallway. On or about February 5, 2023, AV and W1 were walking by each other in the hallway when W1 grabbed and slapped AV, resulting in AV experiencing unreasonable discomfort and a loss of personal dignity. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

• September 3, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
  State’s findings

  The facility failed to provide a safe environment. The Alleged Victim (AV) has a history of behaviors and resident-to-resident altercations. AV is known to be intrusive to other resident’s personal space and staff is to be aware of AV’s proximity to other residents. On or about September 3, 2022, AV was involved in a resident-to-resident incident where AV was punched in the face and shoved to the ground, which resulted in an abrasion to AV’s forehead/eyebrow area. The facility’s failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

• August 10, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
  State’s findings

  The facility failed to provide a safe environment. The Alleged Victim (AV) and Witness 1 (W1) have known behaviors. W1 is care planned for staff to be aware of W1's proximity to other residents when W1 is in a common area. On or about, August 10, 2022, the AV and W1 had a resident-to-resident altercation when AV and W1 were left alone in a common area, which resulted in AV suffering from a bloody nose and a scratch on his/her arm. The facility’s failure is a violation of resident rights, is neglect of care and constitutes abuse.

Substantiated licensing violations

• July 28, 2024: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0027 (Resident Rights and Protections)
  State’s findings

  The facility failed to ensure the resident's right to receive services in a manner that protects privacy and dignity. The facility failure is a violation of Oregon Administrative Rules.

• July 12, 2024: Failed to protect resident from physical abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
  State’s findings

  Alleged Victim (AV) has a history of scratching and aggression towards facility care staff. AV has verbal outbursts and screams and yells especially if AV has to wait for something AV wants. AV requires assistance with transferring. AV was screaming in the common area for a snack; facility care staff tried to calm AV down, but AV kept screaming. AP2 couldn’t calm AV so AP2 was transferring AV to AV’s wheelchair and assisting AV to AV’s room. AP2 went to grab AV’s arms to transfer AV, when AV scratched AP2 in the left arm and left eye. AP2 slapped AV’s hand away. AP2's actions are a violation of resident rights, are considered neglect of care and constitute physical abuse. The facility’s failure is a violation of Oregon Administrative Rules.

• June 6, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)
  State’s findings

  The Alleged Victim (AV) is legally blind and relies on the facility to meet his/her daily needs. According to an investigation, on or about June 6, 2024, the Alleged Perpetrator 2 (AP2) failed to provide a safe environment when he/she left a skateboard unattended in the hallway of the residential unit, resulting in AV tripping and falling on the skateboard and fracturing his/her thumb. AP2's actions are considered neglect and constitutes abuse. The facility failed to provide a safe environment, which violates Oregon Administrative Rules.

• January 19, 2024: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)
  State’s findings

  The Alleged Victim (AV) resides at the facility and relies on the facility to meet his/her daily needs. According to an investigation, on or about January 24, 2024, the Alleged Perpetrator 2 (AP2) made inappropriate, derogatory comments to AV regarding AV's eyes, resulting in AV feeling upset and hurt. AP2's actions are a violation of resident's rights, are considered neglect of care and constitutes verbal/emotional abuse. The facility failed to protect AV from verbal/emotional abuse, which is a violation of Oregon Administrative Rules.

• October 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-061-0010
  State’s findings

  On or about October 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from September 1, 2022 to September 30, 2022, for a total of 30 days.

• September 27, 2022: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0200 (Residential Care Facility Building Requirements)
  State’s findings

  The facility failed to provide a call system that connects resident units to the care staff center. An investigation determined this is a violation of Oregon Administrative Rules.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 16 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.