Nursing home
Hearthstone Nursing & Rehabilitation Center
2901 E. Barnett Road, Medford, OR 97504 · Map
For profit - Limited Liability company · Part of Volare Health (16 facilities) · 87 certified beds
Hearthstone Nursing & Rehabilitation Center is a Medicare-certified nursing home in Medford, Oregon. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.66 hours per resident per day, below the Oregon average of 4.95. Its most recent inspection on May 23, 2025 cited 6 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 3 fines totaling $230,522In CMS records: 5 total penalties, 2 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hearthstone Nursing & Rehabilitation Center compares
This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Oregon avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.66 | 4.95 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.77 | 0.68 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.29 | 3.37 | 2.34 | below avg |
| Nursing staff turnover | 55.3% | 49.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 10.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $230,522, 5 total penalties, 2 Medicare payment denials.
What inspectors found at Hearthstone Nursing & Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 4, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 4, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Mar 4, 2026 · Full report (PDF) - Potential for harm
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Rights Deficiencies · Mar 4, 2026 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 4, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2901 E. Barnett Road
Medford, OR 97504 - CMS certification #
- 385091
- Ownership
- For profit - Limited Liability company
- Certified beds
- 87
- Avg residents/day
- 62.3
- Provider type
- Medicare and Medicaid
- First certified
- 1974-03-31
- Chain
- Volare Health (16 facilities)
- Setting
- Urban
Part of Volare Health
Volare Health operates 16 nursing facilities across the United States. View all Volare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hearthstone Nursing & Rehabilitation Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice, diabetes care, transportation
- Workplace safety 6 OSHA workplace safety inspections since 2016, 21 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Hearthstone Nursing & Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
When someone is facing a life-limiting or serious illness, our personalized hospice and palliative services can provide residents and their families the comfort and respect they deserve.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes management services
(page, checked Oct 12, 2026) - Provides transportation.
Transportation to medical appointments
(page, checked Oct 12, 2026) - Apartment types named: private room.
Private rooms are available for individuals during their transition from the hospital to their home.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 8, 2026: complaint inspection, partial (safety). Case open. 4 violations cited (1 serious, 3 other). Penalties: $3,943 proposed, $3,943 now. OSHA record. OSHA recorded the employer as 317744101 - Medford Nursing & Rehab Center LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $3,643 proposed, $3,643 now. To be fixed by Jun 25, 2026.
- Other than serious: Cited rule OAR. Penalty $300 proposed, $300 now. To be fixed by Jun 29, 2026.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jun 29, 2026.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jul 6, 2026.
- Nov 25, 2025: programmed (planned) inspection, complete (health). Case closed Aug 15, 2026. 3 violations cited (3 other). Penalties: $210 proposed, $210 now. OSHA record. OSHA recorded the employer as 317742521 - Medford Nursing & Rehab Center LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)). Penalty $210 proposed, $210 now. To be fixed by May 4, 2026.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)(i)). Penalty $0 proposed, $0 now. To be fixed by May 4, 2026.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Nov 25, 2025.
- Oct 26, 2023: programmed (planned) inspection, complete (safety). Case closed Sep 16, 2024. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317734599 - Medford Nursing & Rehab Center LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Oct 26, 2023.
- Oct 26, 2023: programmed (planned) inspection, complete (safety). Case closed Jun 13, 2024. 1 violation cited (1 other). Penalties: $100 proposed, $100 now. OSHA record. OSHA recorded the employer as 317734600 - Flexforce Staffing Services LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule OAR. Penalty $100 proposed, $100 now. To be fixed by Feb 12, 2024.
- Nov 22, 2016: referral inspection, partial (health). Case closed Jun 27, 2017. 1 violation cited (1 serious). Penalties: $120 proposed, $120 now. OSHA record. OSHA recorded the employer as 317714921 - Hearthstone Operator LLC.
Details
- Serious: Asbestos (1910.1001(j)(7)(iv)). Penalty $120 proposed, $120 now. To be fixed by Jan 17, 2017.
- Nov 17, 2016: programmed (planned) inspection, complete (safety). Case closed Jun 28, 2017. 11 violations cited (8 serious, 3 other). Penalties: $1,440 proposed, $1,440 now. OSHA record. OSHA recorded the employer as 317714877 - Hearthstone Operator LLC.
Details
- Serious: Machine guarding (1910.212(a)(3)(ii)). Penalty $300 proposed, $300 now. To be fixed by Feb 21, 2017.
- Serious: Accident prevention signs and tags (1910.145(c)(2)(i)). Penalty $300 proposed, $300 now. To be fixed by Feb 21, 2017.
- Serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Feb 21, 2017.
- Serious: Hand and portable powered tools (1910.242(b)). Penalty $180 proposed, $180 now. To be fixed by Feb 21, 2017.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(d)(4)(iii)(a)(2)). Penalty $300 proposed, $300 now. To be fixed by Feb 21, 2017.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(d)(4)(iii)(a)(1)). Penalty $0 proposed, $0 now. To be fixed by Feb 21, 2017.
- Serious: Electrical equipment and installation (1910.303(g)(2)(i)). Penalty $180 proposed, $180 now. To be fixed by Nov 17, 2016.
- Serious: Cited rule OAR. Penalty $180 proposed, $180 now. To be fixed by Feb 21, 2017.
- Other than serious: Electrical equipment and installation (1910.303(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Feb 24, 2017.
- Other than serious: Electrical wiring methods and equipment (1910.305(g)(2)(iii)). Penalty $0 proposed, $0 now. To be fixed by Feb 24, 2017.
- Other than serious: Use of electrical equipment (1910.334(a)(3)(i)). Penalty $0 proposed, $0 now. To be fixed by Feb 24, 2017.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Asante Rogue Regional Medical Center, Medford. 0.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Rogue Valley Manor, Medford. 0.8 miles away, straight line.
- Nearest home health agency office
- Accentcare Home Health Of Rogue Valley, LLC, Medford. 2.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Black Oak Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97504 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Rogue Valley Dialysis, Medford, 0.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Siskiyou Dialysis, Medford, 3.3 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 97504.
Providence Medford Hospice, office in Medford, 4.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Asante Hospice, office in Talent, 5.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Signature Healthcare At Home, office in Central Point, 5.4 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 122.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Hearthstone Nursing & Rehabilitation Center a good nursing home?
CMS gives Hearthstone Nursing & Rehabilitation Center an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hearthstone Nursing & Rehabilitation Center staffed?
Hearthstone Nursing & Rehabilitation Center reports 4.66 total nurse hours per resident per day, compared with the Oregon average of 4.95.
Has Hearthstone Nursing & Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Hearthstone Nursing & Rehabilitation Center have?
Hearthstone Nursing & Rehabilitation Center is certified for 87 beds.