Lilisity

Assisted Living and Memory Care

Village at Valley View

1071 W Jackson Road, Ashland, OR 97520 · Map
Licensed for 48 residents

State license active
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Village at Valley View is a state-licensed assisted living, memory care community in Ashland, Oregon. It is licensed for 48 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
48 residentsLicensed capacity
State licensedResidential care facility (memory care endorsement)
$4,600 to $5,800/moTypical assisted living start in Oregon, from 108 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price.
Memory Care in Oregon typically starts at $6,000 to $8,200 a month. Based on 78 communities that publish prices. These are area figures, not this community's price.

Care and services

From the community’s website

What Village at Valley View says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Care (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. If hospice services are needed, our care team collaborates closely with hospice providers to provide compassionate care, ensuring comfort, dignity, and the highest quality of life. (page, checked Oct 12, 2026)
  • Pets allowed. Pet-Friendly (page, checked Oct 15, 2026)

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

45Deficiencies cited
64Substantiated violations

Last inspection: Apr 8, 2026. See the record

License

Active, 48 residents

Residential Care Facility (Memory Care endorsement) 50R450.

Nearest emergency room

1.3 miles

Asante Ashland Community Hospital.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Village at Valley View this community48Not publishedActive45 deficiencies, 64 violations
Maple Ridge Senior Living1.5 mi45Not publishedActive9 deficiencies, 11 violations
Skylark Memory Care2.3 mi32Not publishedActive44 deficiencies, 82 violations
Skylark Assisted Living2.4 mi87Not publishedActive56 deficiencies, 65 violations
Trustwell Living at Suncrest Place3.0 miNot listedNot publishedActive0 deficiencies, 6 violations
State inspection record45 deficiencies, 64 violations
Last inspection
April 8, 2026
Inspections
6, 45 deficiencies cited
Substantiated abuse
51
Substantiated licensing violations
13
Regulatory actions
1
Fines assessed
$24,751.00 (46 violations)
Current owner since
May 1, 2025

License conditions and other regulatory actions

  • March 3, 2025 to May 19, 2025: License Condition, Failed to provide safe environment RCFCD25-00229; incident: CALMS - 00073115
    The following statement of violations stem from evidence and interviews collected from a re-licensure survey #RL002521 visit completed on or about February 14, 2025.
    Rules: 411-054-0025 (Facility Administration); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0034 (Resident Move-In and Evaluation); 411-054-0036 (Service Plan – General); 411-054-0037 (Acuity-Based Staffing Tool); 411-054-0040 (Change of Condition and Monitoring); 411-054-0045 (Resident Health Services); 411-054-0050 (Infection Prevention and Control); 411-054-0055 (Medications and Treatments); 411-054-0060 (Restraints and Supportive Devices); 411-054-0070 (Staffing Requirements and Training); 411-054-0090 (Fire and Life Safety)

Inspections

  • April 8, 2026: Re-Licensure, 4 deficiencies cited report
    • C0290: Res Hlth Srvc: On- and Off-Site Health Srvc severity level 2, scope L2 Isolated
    • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread
    • Z0162: Compliance with Rules Health Care severity level 2, scope L2 Isolated
  • October 22, 2025: Kitchen, 2 deficiencies cited report
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread
  • February 14, 2025: Re-Licensure, 38 deficiencies cited report
    • C0150: Facility Administration: Operation severity level 3, scope L3 Widespread
    • C0156: Facility Administration: Quality Improvement severity level 2, scope L2 Widespread
    • C0160: Reasonable Precautions severity level 2, scope L2 Isolated
    • C0200: Resident Rights and Protection - General severity level 2, scope L2 Pattern
    • C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Pattern
    Show all 38
    • C0252: Resident Move-in & Evaluation: Res Evaluation severity level 2, scope L2 Pattern
    • C0260: Service Plan: General severity level 2, scope L2 Pattern
    • C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern
    • C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern
    • C0280: Resident Health Services severity level 2, scope L2 Pattern
    • C0282: RN Delegation and Teaching severity level 2, scope L2 Isolated
    • C0290: Res Hlth Srvc: On- and Off-Site Health Srvc severity level 2, scope L2 Pattern
    • C0295: Infection Prevention & Control severity level 2, scope L2 Pattern
    • C0300: Systems: Medications and Treatments severity level 2, scope L2 Pattern
    • C0302: Systems: Tracking Control Substances severity level 2, scope L2 Pattern
    • C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern
    • C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Pattern
    • C0310: Systems: Medication Administration severity level 2, scope L2 Pattern
    • C0330: Systems: Psychotropic Medication severity level 2, scope L2 Pattern
    • C0340: Restraints and Supportive Devices severity level 2, scope L2 Isolated
    • C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Widespread
    • C0362: Acuity Based Staffing Tool - ABST Time severity level 2, scope L2 Pattern
    • C0363: Acuity Based Staffing Tool - Updates & Staffing Plan severity level 2, scope L2 Widespread
    • C0372: Training Within 30 Days of Hire ? Direct Care Staff severity level 2, scope L2 Pattern
    • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread
    • C0422: Fire and Life Safety: Training for Residents severity level 2, scope L2 Widespread
    • C0435: Emergency and Disaster Planning severity level 2, scope L2 Widespread
    • C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Pattern
    • H1511: Individual Rights Settings Right to Freedom severity level 2, scope L2 Isolated
    • H1517: Individual Privacy: Own Unit severity level 2, scope L2 Pattern
    • H1518: Individual Door Locks: Key Access severity level 2, scope L2 Pattern
    • L0252: Resident Move-in & Evaluation: Res Evaluation severity level 2, scope L2 Isolated
    • Z0142: Administration Compliance severity level 3, scope L3 Widespread
    • Z0155: Staff Training Requirements severity level 2, scope L2 Pattern
    • Z0162: Compliance with Rules Health Care severity level 2, scope L2 Pattern
    • Z0163: Nutrition and Hydration severity level 2, scope L2 Pattern
    • Z0164: Activities severity level 2, scope L2 Pattern
    • Z0176: Resident Rooms severity level 2, scope L2 Pattern
  • March 20, 2024: State Licensure, 0 deficiencies cited report
    • C0000: Comment severity level 0
  • January 17, 2023: State Licensure, 0 deficiencies cited report
    • C0000: Comment severity level 0
  • August 2, 2022: Complaint Investig., 1 deficiency cited report
    • C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
    • C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Isolated

Substantiated abuse or neglect

  • December 1, 2025: Failed to address resident's behavior Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure safety and resident rights. Witness 1 (W1) is a resident of the facility and has a history of entering other resident rooms. Interventions in place for W1 include re-direction away from other residents and staff are to ensure that W1 is not standing in front of, knocking on, or attempting to open the doors of other residents. According to an investigation, on or about December 1, 2025, W1 was not re-directed away from the AV's room. W1 entered the AV's room and struck the AV in the face resulting in bleeding, The AV was sent to the emergency department and diagnosed with a scleral hemorrhage of the left eye and an abrasion. The facility failed to follow the care plan for W1 and implement interventions, which is a violation of resident’s rights, is neglect of care, and constitutes abuse.

  • February 19, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General); 411-054-0040 (Change of Condition and Monitoring); 411-054-0055 (Medications and Treatments)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure resident rights and safety. Witness 1 has a known history of sexually inappropriate behavior and touching of others, including the AV. Interventions were implemented to keep W1 away from opposite gender residents. W1 was prescribed medications for the inappropriate sexual behavior. W1 was not consistently administered their behavior medications due to unavailability and interventions were not implemented or effective. According to an investigation, on or about February 22, 2025, W1 was noted to touch the AV in a sexually inappropriate way, causing the AV significant stress and disruption of sleep. The facility failed to appropriately care plan and ensure a safe medication system, which is a violation of resident’s rights, is neglect of care, and constitutes abuse.

  • December 14, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness #1 IW1) is known to engage in altercations, and interventions in place were to re-direct AV. On or about December 14, 2024, the Alleged Victim (AV) and W1 engaged in an altercation, hitting and shoving each other. AV suffered a skin tear from the altercation. The facility was short staffed at the time of the incident with only one staff available. The facility's failure to provide a safe environment, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • December 14, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) relies on the facility to provide a safe and secure environment. According to an investigation, on or about December 14, 2024, Alleged Perpetrator 2 (AP2) mistook the AV for a facility visitor, opened the secured door, and provided the AV with the door code, resulting in the AV eloping and being exposed to potential harm. The AV was picked up by a community member approximately half an hour later walking along a highway about three quarters of a mile from the facility. AP2 actions are considered neglect and constitutes abuse. The facility failed to provide a safe environment for AV which is a violation of resident rights, is neglect of care, and constitutes abuse.

  • November 26, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    The Alleged Victim (AV) and Witness #2 (W2) were known to have altercations, and staff were instructed to keep eyes on the two at all times and keep them separated. On or about February 21, 2025, W2 was arguing with AV and then punched AV in the left side of his/her ear. There was not sufficient staff in the cottage at the time of this incident to prevent the altercation. The facility's failure to provide a safe environment is a violation of resident rights, is considered neglect of care and constitutes abuse.

Show all 51
  • November 26, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) is a known fall risk. On or about November 26, 2024, AV slid out of bed and sustained a skin tear due to an object protruding from AV's bed. AV was to have on non slip socks, which he/she did not and a bed alarm in place, however, the bed alarm was not working. The facility's failure to ensure AV was safe from falls is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • September 24, 2024: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) has a known history of falls with injury. According to an investigation, on approximately September 24, 2024, the AV fell or was found on the floor three times, resulting in unreasonable discomfort and a fractured hip. There was no evidence fall interventions were implemented for the AV. Alleged Perpetrator 2 (AP2) instructed staff to assist the AV to a couch after the third fall without visually observing or conducting an evaluation of the AV. The AP2’s actions are a violation of resident rights, considered neglect, and constitutes abuse. The facility failed to appropriately care plan for the AVs known fall risk, which is a violation of resident’s rights, is neglect of care, and constitutes abuse.

  • September 24, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General); 411-054-0055 (Medications and Treatments)
    State’s findings

    The Alleged Victim (AV) relies on the facility for a safe environment. Witness 1 (W1) has a known history of aggressive behaviors. The facility failed to appropriately care plan and/or implement specific interventions in place to monitor the AV and W1. The facility failed to ensure W1 was administered their scheduled behavior medication. According to an investigation, on or about, September 24, 2024, W1 threw the AV against a wall, resulting in injury and unreasonable discomfort. The AV was sent to the hospital with a contusion to the head. The facility failed to provide a safe environment, which is a violation of resident’s rights, is neglect of care, and constitutes abuse.

  • July 9, 2024: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) was a known fall risk with a history of falls. The facility failed to provide appropriate services according to the AV's needs relating to their change of condition and number of falls with lack of interventions. According to an investigation, the AV experienced approximately 20 falls between July 9, 2024 and October 4, 2024, resulting in repeated discomfort from skin tears, bruising, head injuries, and pain. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • June 18, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Alleged Victim (AV) has a history of physical aggressive behaviors. On or about June 28, 2024, witness 1 (W1) and AV were involved in a second physical altercation where AV called W1 “stupid”, and it led to W1 and AV hitting each other. As a result, W1 was afraid to sleep in W1’s room with AV after the altercation on June 18, 2024. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • June 18, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 1 (W1) has a history of physical aggressive behaviors. On or about June 28, 2024, Alleged Victim (AV) and W1 were involved in a second physical altercation where W1 called AV “stupid”, and it led to AV and W1 hitting each other. As a result, AV was afraid to sleep in AV’s room with W1 after the altercation on June 28, 2024. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • December 4, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim’s (AV’s) care plan states he/she can ambulate independently and can transfer in and out of bed. It also states he/she is independent with toileting. Between August 25th, through December 4, 2023, AV sustained multiple falls. Some of the falls occur while AV was self-toileting and in one of the falls while self-toileting, AV sustained a laceration which required AV to receive 16 staples. The facility failed to care plan arounds AV, known history of falls, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • November 30, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $1,500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about November 27, 2023, Witness 1 (W1) was sitting in his/her recliner on his/her side of the room; AV tried to step over W1’s feet, moving towards W1’s bed; W1 pushed AV back, then appeared to be talking with AV, while pointing to AV’s side of the room. W1 then hit AV in the stomach causing AV to lose his/her balance, stumble, and fall onto his/her left side. On or about November 30, 2023, W1 came out of his/her room and told staff AV was in his/her recliner; staff went in and redirected AV to his/her side of the room; AV then went back to W1’s chair and W1 smacked AV in the head. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • November 22, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 1 (W1) has a known history of sexual behaviors. On or about November 14, 2023, W1 was found touching an opposite gender resident in an inappropriate sexual manner. On or about November 22, 2023, W1 was found in the common area with his/her hand down Alleged Victim’s (AV’s) shirt. When the video footage was checked, staff realized that W1 did the same thing to another resident as well. The facility failed to provide a safe environment for AV, putting AV in risk of harm, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • November 22, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 1 (W1) has a known history of sexual behaviors. On or about November 14, 2023, W1 was found touching an opposite gender resident in an inappropriate sexual manner. On or about November 22, 2023, W1 was found in the common area with his/her hand down the shirt of an opposite gender resident. When the video footage was checked, staff realized W1 did the same to Alleged Victim (AV) first. W1 moved to the side of AV who was seated near the other resident, reached over, and began touching AV’s chest. The facility failed to provide a safe environment for AV, putting AV in risk of harm, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • November 14, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 1 (W1) is known to make sexually inappropriate actions towards care staff of the opposite gender. W1 is care planned to be monitor by staff for his/her sexually inappropriate behavior pattern. On or about November 14, 2023, per video that was reviewed, W1 was touching AV’s bottom and groin area. The video show W1 pulling on AV’ right hand as to get AV close to him/her. W1 begins to reach to AV’s bottom and to grab AV bottom repeatedly. W1 grabbed AV’s groin area only once. During the video, AV appears to try and get away from W1 while W1 continues to keep AV close to him/her by their hand. During the entire altercation, there was no staff member insight until AV is able to walk away from W1, and even when staff approach, they appear to be unaware of the situation of W1’s behavior towards AV. The facility failed to provide a safe environment for AV, which put AV is risk of harm, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • October 10, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. Between July 5th, through October 15th, 2023, AV had sustained approximately 18 falls, AV suffered injuries during 12 of those falls. On or about October 10, 2023, AV was asleep in a chair in the common area, his/her walker was not in the common area near him/her. AV had visible abrasion injuries to his/her forehead above and including his/her left eye, visible abrasions above and including his/her left eyebrow, the bridge of his/her nose, just below the bridge of his/her nose, and there was a long open wound from the inside corner of his/her left eye, diagonal to his/her upper left forehead. This was all documented in a photograph taken of AV. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • October 6, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) is a known wanderer. AV has been involved in multiple altercations due to his/her wandering and bothering other residents. Documentation provided shows that AV should be checked on 16 times per shift, checklists provided either did not show AV being checked every 30 minutes and times and dates were not correct. AV has been the target of multiple acts of aggression by other residents. The facility failed to provide a safe environment, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • September 5, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 3 (W3) has a history of aggressive behaviors towards staff and other residents who bother W3. On or about September 5, 2023, while Alleged Victim (AV) was trying to get up from the couch, W3 elbowed AV. During the incident Witness 2 (W2) approached W3 two times to hit W3 with the back of his/her hand trying to protect AV from W3. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • September 5, 2023: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim (AV) has a history of aggressive behaviors towards staff and other residents who bother AV. AV requires supervision and monitoring to help AV manage or redirect destructive or abusive behaviors, per AV’s care plan. On or about September 5, 2023, while Witness 1 (W1) was trying to get up from the couch, AV elbowed W1. During the incident Witness 2 (W2) approached AV on two (2) occasions attempting to hit AV with the back of his/her hand. Staff did not intervene or redirect AV or W2 during the incident per the video surveillance observed. The facility failed to follow the care plan, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • August 5, 2023: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim’s (AV’s) care plan states he/she is a full assist with toileting and transfers. On or about July 5, 2023, Alleged Perpetrator 2 (AP2) assisted AV to the restroom and left AV to dispose of a brief. AV was then left alone in the restroom when AP2 did not return for over three hours. As a result of being left alone, AV was found on the floor of the restroom. AP2 failed to follow the care plan for AV, which is neglect of care and constitutes abuse. The facility failed to assure the care plan was being followed, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • July 16, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $1,000.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about July 24, 2023, video footage showed AV standing in the living area. Witness 1 (W1) then passed by AV, W1 and AV exchanged words, AV then began to walk away and W1 hit AV on the posterior of AV’s right shoulder with an open hand. There was a prior altercation between W1 and AV on or about July 23, 2023, in which W1 came up behind AV and slapped AV in the right shoulder. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • July 16, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $1,000.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    Alleged Victim (AV) relies on the facility to administer his/her medication. On or about July 18, 2023, Alleged Perpetrator 2 (AP2) gave AV blood pressure medication that was prescribed to another resident. As a result, AV was transported to the hospital and his/her blood pressure dropped while at the hospital. AP2 failed to provide a safe medication administration system for AV, which is neglect of care and constitutes abuse. The facility failed to provide a safe medication administration system for AV, which is a violation of Oregon Administrative Rules.

  • June 29, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    Alleged Victim (AV) relies on the facility to administer his/her medication. AV’s depression medication was not administered for 42 days between July 16th through August 27th, 2023. AV’s dementia medication was not administered between July 26th, through August 27, 2023. The facility did not follow up with the pharmacy; AV’s adult child or the VA to acquired AV’s medication. The facility has not been timely reporting the need to refill medication to AV’s adult child. The facility failed to provide a safe medication administration system for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • June 19, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections)
    State’s findings

    Alleged Victim (AV) is care planned to be a fall risk resident. On or about March 15, 2023, AV suffered a fall out of bed. On or about March 27, 2023, AV suffered a fall out of bed once again. AV then suffered an unwitnessed fall on or about June 4, 2023. On or about June 7, 2023, AV suffered a fall while attempting to undress and use the restroom, as a result, AV experienced knee pain following this fall. On or about June 19, 2023, AV suffered an unwitnessed fall and as a result AV sustained a head injury leading to bleeding coming from his/her head. The facility failed to provide a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • May 21, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim’s (AV’s) care plan states he/she is a fall risk; AV requires full assistance with transfers and is rarely or never able to communicate with or understand other. On or about May 21, 2023, AV had an unwitnessed fall with injuries; AV attempted to stand up and fell, hitting the side of his/her face on the bedside stand. As a result, AV sustained an abrasion to his/her cheek, both calves, and below his/her knee. AV was also injured in the right shoulder from the fall. On or about May 24, 2023, AV was found to have an abrasion/bruise from AV's right cheek area to under the right side of AV’s right eye; the abrasion/bruise was very red, with both bruising and scabbed area. The facility failed to provide a safe environment for AV, resulting in harm to AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • May 12, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    Alleged Victim (AV) relies on the facility to administer his/her medication. When AV moved into the facility, AV’s PCP was not available and no hold orders for AV’s insulin were obtained from the doctor. The facility should have pursued getting a doctor’s order for this when the doctor became available. Typically, the short-acting insulin would be held if the blood sugar was at or below 70, long-acting insulin should not have been held. Staff have been confused about the insulin administration and have been holding AVs scheduled long-acting insulin. As a result of the unclear directions for insulin administration, AV has been hospitalized related to blood sugars many times, putting AV in risk of serious harm. The facility to provide a safe medication administration system, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • May 1, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 1 (W1) has a history of resident-to-resident altercations. On or about May 1, 2023, Alleged Victim (AV) was trying to get into his/her room; AV’s door was locked and at this time, W1 walked up behind AV and punched AV in the face near his/her cheekbone with a closed fist. As a result, AV was shaken and confused and had redness on his/her cheek. The facility failed to provide a safe environment for AV, leading to AV sustaining an injury, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • April 3, 2023: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Witness 1 (W1) has a schedule PRN medication for agitation. On or about April 3, 2023, W1 was agitated and reported pain to staff. W1’s service plan stated that if he/she shows signs of anxiety or agitation, staff are to implement interventions for W1. On the morning of April 3, 2023, W1 hit a staff member. W1 was not administered any PRN medication on this day. Hospice was not informed of the physical aggression from W1 towards staff. On the evening of April 3, 2023, Alleged Victim (AV) was observed getting upset with W1 and W1 not listening to AV’s request. W1 then hit AV in the face causing redness to AV’s face. The facility failed to follow W1’s care plan regarding his/her PRN, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • March 30, 2023: Failed to provide service Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) requires full assistance with toileting, incontinence products, and cleanup; staff are also instructed to toilet AV before and after meals. Facility staff were not changing AV like they were supposed to. AV has been found soaked in his/her bed on different occasions. AV was found in March 2023 by his/her spouse in tears because no one had toileted AV and he/she urinated in his/her clothing. AV has a documented history of multiple falls, some including injury and hospital visits. On or about February 10, 2023, AV was sent to the hospital after a fall resulting in a head injury, on or about February 11, 2023, AV had slurred speech, inability to concentrate, drowsiness, drooling and no expression. On or about February 13, 2023, AV was reported as being “a little draggy” and out of normal baseline as a result of the fall from February 10, 2023. On or about March 30, 2023, Alleged Perpetrator 2 (AP2) was scheduled to work NOC shift from 10pm to 6:30am the next morning. AP2 went home at 3 am on March 31, 2023, and had not done toilet or safety checks on any of his/her residents. AP2 and the facility failed to provide service, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • March 25, 2023: Failed to provide a homelike environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 1 (W1) has a history of physical aggression. On or about March 25, 2023, W1 slapped Alleged Victim (AV) on the face and as a result, AV had face redness. W1 and AV were involved in a prior resident-to-resident altercation. On or about March 3, 2023, staff made a request to facility management for additional staff to watch W1 due to his/her known history of aggression. It was not until the incident of March 25, 2023, that the facility assigned a one-on-one caregiver to watch W1. The facility failed to provide a homelike environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • March 25, 2023: Failed to provide a homelike environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Witness 1 (W1) has a history of physical aggression toward other residents of the facility. On or about March 25, 2023, W1 and Alleged Victim (AV) were involved in a resident-to-resident altercation resulting in W1 striking at AV. W1 and AV were involved in prior altercations on or about March 3rd and 14th, 2023. The facility failed to provide a home like environment for AV, resulting in three resident-to-resident altercations within a month putting AV a risk of harm, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • March 19, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about January 12, 2023, AV tried to get out of bed and fell; AV was found lying on his/her back on the ground, “stuck” between the wheelchair and another object. AV had hip pain on the right side and was sent to the hospital where it was determined that AV had sustained a hip fracture. AV did not return to the facility until February 18, 2023. On or about February 24, 2023, AV was found once again on the floor in his/her room, laying on his/her back. AV was confused and scared. On or about February 26, 2023, AV was found on the floor at the end of his/her bed; AV was trying to reach out to his/her wheelchair. On or about March 19, 2023, AV rolled out of the bed, wrapped in blankets. AV complained of pain in his/her neck and head. The facility failed to care plan appropriately and implement interventions to mitigate AV’s risk of falls, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • March 14, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about January 26, 2023, AV was found on the ground, face up on his/her room. On or about March 7, 2023, at 6:53am, AV slid off their bed and was found sitting on the floor wearing a shirt and no pants. On that same day, at 11:40pm, a staff received a fall alert, AV was found on the ground, face up not wearing shoes or socks. On or about March 14, 2023, at 3am, AV slipped out of bed and fell to the ground. On or about March 21, 2023, at 12:24pm, AV was found sitting on the floor next to his/her bed. As a result, AV suffered a skin tear on his/her left elbow. The facility failed to provide a safe environment for AV, putting AV in risk of harm, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • February 26, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about February 26, 2023, AV had a fall and as a result, he/she was sent to the hospital and sustained a skin tear on his/her upper right arm and a large bruise, a laceration on his/her forehead, and a skin tear on AV’s left elbow. AV has had approximately three (3) other falls within the prior month. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • October 29, 2022: Failed to provide a homelike environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Alleged Victim (AV) has a history of altercations with Witness 1 (W1) and other residents. On or about October 29, 2022, AV wandered into W1’s room and started to touch things and walk around. W1 grabbed AV by the throat and choked AV leaving redness on AV’s throat/neck. The facility failed to provide a homelike environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • September 11, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim (AV) is care planned as a high fall risk resident. Between June 30th through October 8th, 2022, AV sustained approximately nine (9) falls. The facility did not implement new interventions after the falls that occurred on or about August 18, 2022, to prevent further falls from occurring. The fall that occurred on or about September 11, 2022, was noted as avoidable because staff should have walked closely with AV after he/she refused to use the wheelchair. The facility failed to care plan appropriately and implement interventions to mitigate AV’s risk of falls, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • August 16, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about August 16, 2022, AV yelled “ouch” and staff ran over to see what was happening. AV had blood on his/her right pant leg. Staff lifted AV’s pant leg and saw a large skin tear. Witness 1’s (W1’s) foot was on top of AV’s foot. Staff asked if W1 kicked AV and W1 said yes. On or about August 18, 2022, W1 once again kicked AV in the leg. W1 has a history of other resident-to-resident altercations. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse

  • August 1, 2022: Failed to provide service Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. AV was using a “spare” wheelchair from the facility that did not fit his/her size and staff would leave AV’s feet flat on the floor instead of on the chair’s footrest. AV would “scoot” him/herself around the facility in the wheelchair resulting in injuries to AV’s leg due to one leg being pulled underneath. On or about July 26, 2022, staff notes in facility documents that AV has three (3) bruises and a scab on his/her rights foot and that AV’s right foot is “always getting caught” under his/her wheelchair; staff also found a scabbed wound on top of AV’s foot and AV would “grunt” when staff touched his/her foot. AV has a pressure alarm that will alert staff if he/she attempts to self-transfer. AV’s chair/bed alarm was on occasions broken or staff wouldn’t move it from wheelchair to bed or from bed to wheelchair, causing AV to fall several times a day. The facility failed to provide service to AV, which is a violation of resident rights, is neglect of care and constitutes abuse.

  • March 25, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about March 25, 2022, Alleged Victim (AV) and Witness 1 (W1) had a resident-to-resident altercation in which W1 struck AV in the mouth and chest causing AV to sustain a skin tear to his/her chest. Based on interviews and facility documentation, W1 has a history of being physically aggressive towards other residents. The facility failed to follow W1's care plan care regarding following interventions to respond to W1 increasing behaviors, The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • March 9, 2022: Failed to protect resident from verbal abuse Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Perpetrator 2 (AP2) made an harsh verbal comments and roughly handled the Alleged Victim (AV) during a transfer. AP2 is responsible for verbal abuse and neglect. The facility failed to protect AV from harsh verbal comments made by staff and rough treatment, the failure is considered neglect of care and constitutes abuse.

  • February 17, 2022: Failed to address resident's behavior Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately monitor the Alleged Victim (AV) and Witness 1 (W1) according to their known behavior and prior altercations. The failure resulted in multiple physical altercations between AV and W1 throughout the month of February, causing unreasonable discomfort and putting AV at risk of serious harm. This failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • February 4, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility neglected Alleged Victim (AV) by actively or passively failing to provide the basic care and services necessary to keep AV safe when AV was pushed down by Witness 1 (W1) causing potential risk of harm to AV. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • December 27, 2021: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The facility failed to provide a safe medication administration system for Alleged Victim (AV) by failing to give AV the correct medication according to dosage, frequency and time as described in AV's doctor order. The facility's failure is a violation of resident rights is considered neglect of care and constitutes abuse. The allegation that Alleged Perpetrator 2 (AP2) neglected AV was investigated and findings determined there was no wrongdoing by AP2.

  • December 27, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about December 27, 2021, the facility neglected Alleged Victim (AV) by actively or passively failing to provide the basic care and services necessary to keep AV safe when Witness 1 (W1) hit AV and threw coffee at AV. The facility failed to properly care plan and initiate interventions to respond to W1 behaviors, which is a violation to resident rights, is considered neglect of care and constitutes abuse.

  • December 25, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility neglected Alleged Victim (AV) by actively or passively failing to provide the basic care and services necessary to keep AV safe from aggressive interactions involving Witness 1 (W1). The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • December 25, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility neglected Alleged Victim (AV) by actively or passively failing to provide the basic care and services necessary to keep AV safe from aggressive interactions between AV and other residents including Witness 1 (W1). The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • November 25, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about November 25, 2021, Alleged Victim (AV) and Witness 1 (W1) had a resident-to-resident altercation that caused injury to AV when W1 grabbed AV's left arm causing a skin tear. W1's has a known history of resident-to-resident altercations. The facility's failure to provide a safe environment for AV is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • November 25, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about November 25, 2021, Alleged Victim (AV) and Witness 1 (W1) engaged in a resident-to-resident altercation which caused injury to both AV and W1. An investigation determined that both W1 and AV have a history of resident-to-resident altercation and on the day of the incident facility failed to provide adequate staffing to ensure W1's care needs were met. The facility's failure to provide a safe environment is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • November 4, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about November 4, 2021, Alleged Victim (AV) was found on the floor of another resident's bathroom by facility staff. An investigation determined that facility staff had been putting another resident to bed when AV was found in that resident's bathroom on the floor and facility staff did not know how long AV was on the floor prior to being found. The facility's failure to provide a safe environment for AV is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 28, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about October 28, 2021, Alleged Victim (AV) and Witness 1 (W1) had a resident-to-resident altercation that caused injury to AV when W1 slapped AV on the right side of AV's face. An investigation determined that W1 has a history of aggressive behaviors/resident altercations. The facility's failure to provide a safe environment for AV is a violation of resident rights, is considered neglect of care and constitutes abuse.

Substantiated licensing violations

  • June 5, 2026: Failed to maintain functional door alarm or call system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0200 (Residential Care Facility Building Requirements)
    State’s findings

    Based on observation and interview, the facility failed to have an exit door alarm or other acceptable system for security purposes and to alert staff when residents exit the residential care facility. The facility’s failure is a violation of Oregon Administrative Rules.

  • September 22, 2025: Failed to protect resident from physical abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure their safety and rights. According to an investigation, on or about September 22, 2025, Alleged Perpetrator 2 (AP2) struck the AV in the back multiple times with a closed fist. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes physical abuse. The facility did not keep AV free from physical abuse, which is a violation of Oregon Administrative rules.

  • November 11, 2023: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    Alleged Victim (AV) relies on the facility to administer his/her medication. On or about November 11, 2023, Alleged Perpetrator 2 (AP2) made a medication error by not following proper procedure which caused the error. However, the wrong medication was still administered to AV. AP2 was trained on the medication cart on all the procedures and how to distribute medications. AP2 failed to provide a safe medication administration system, which is neglect of care and constitutes abuse. The facility failed to provide a safe medication administration system, which is a violation of Oregon Administration Rules.

  • July 31, 2023: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about July 31, 2023, Alleged Perpetrator 2 (AP2) was the assigned caregiver for AV, AP2 left AV in AV’s wheelchair all night. AV was found with dried feces and redness on his/her buttocks after AP2’s shift. Due to the dried feces, AV required an emergency shower. The dried feces was difficult to get off AV and AV was worn out after receiving a shower to remove the dried feces. After AP2’s shift, AV’s legs were found to be swollen. AP2 failed to provide service to AV, which is a neglect of care and constitutes abuse. The facility failed to assure AV received service, which is a violation of Oregon Administrative Rules.

  • May 19, 2023: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-061-0010
    State’s findings

    On or about May 1, 2023, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing for a total of 30 days.

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  • May 12, 2023: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    Alleged Victim (AV) relies on the facility to administer his/her medication. On or about May 12, 2023, Alleged Perpetrator 2 (AP2) administer the wrong insulin to AV when they did not verify the medication against the MAR. AP2 failed to provide a safe medication administration system, which is a neglect of care and constitutes abuse. The facility failed to provide a safe medication administration system, which is a violation of Oregon Administrative Rules.

  • April 3, 2023: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    Alleged Victim (AV) relies on the facility for his/her care. On or about April 3, 2023, Alleged Perpetrator 2 (AP2) was told to wait before transferring AV but went ahead and did it on his/her own. as a result, AP2 caused AV really bad pain and AV suffered a skin tear on his/her elbow. Later that day, AV’s hand appeared bruised and swollen. AP2 failed to provide AV with a safe environment, which is neglect of care and constitutes abuse. The facility failed to assure AV was provided with a safe environment, which is a violation of Oregon Administrative Rules.

  • March 31, 2023: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-045-0027; 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim (AV) is care plan for staff to do safety checks on AV 48Xs per day(or 30 minutes safety checks), AV is a high fall risk. On or about March 30, 2023, Alleged Perpetrator 2 (AP2) was scheduled to work NOC shift from 10pm to 6:30am the next morning. AP2 went home at 3am on March 31, 2023, and had not done toilet or safety checks on AV. AV was found soaked in urine by another staff member after AP2 had left. AP2 failed to follow the care plan, which is neglect of care and constitutes abuse. The facility failed to assure the care plan was followed, which is a violation of Oregon Administrative Rules.

  • March 30, 2023: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim (AV) is scheduled to be taken to the bathroom every two (2) hours and AV needs hands on assistance when going to the bathroom. On or about March 30, 2023, Alleged Perpetrator 2 (AP2) was scheduled to work NOC shift from 10pm to 6:30am; AP2 went home at 3am on March 31, 2023 and had not done toilet or safety checks on any of his/her residents. AP2 failed to provide basic care and services necessary to maintain the health and safety of AV, by not toileting AV every two (2) hours as care planned, which is neglect of care and constitutes abuse. The facility failed to assure the care plan was followed, which is a violation of Oregon Administrative Rules.

  • March 25, 2023: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim (AV) is care plan to be a 2-person transfer. On or about March 25, 2023, Alleged Perpetrator 2 (AP2) tried to put AV to bed but was rushing and claiming he/she could do it by him/herself. AP2 did not know how to do a proper transfer and would not listen to facility staff. As a result, AV was screaming in pain, and suffered two skin tears in the process. AP2 failed to follow the care plan, which is neglect of care and constitutes abuse. The facility failed to assure the care plan was being followed, which is a violation of Oregon Administrative Rules.

  • February 28, 2023: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    Alleged Victim (AV) is care planned to have full assistance with showers. AV had a fall while taking a shower and hit his/her elbow. As a result, AV sustained a scape to the elbow. Alleged Perpetrator 2 (AP2) was supposed to be with AV when AV was showering but left AV alone. AP2 failed to follow the care plan, which is neglect of care and constitutes abuse. The facility failed to assure AV’s care plan was being followed, which is a violation of Oregon Administrative Rules.

  • February 11, 2023: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The facility allegedly failed to provide safe environment for the Alleged Victim. An investigation determined no licensing violation or abuse occurred.

  • August 1, 2022: Failed to provide or maintain resident care equipment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0200 (Residential Care Facility Building Requirements)
    State’s findings

    The facility allegedly failed to provide or maintain the Alleged Victim care equipment. An investigation determined this is a violation of Oregon Administrative Rules.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 48 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Residential Care Facility (Memory Care endorsement)
License number
50R450
License status
Active
Licensed capacity
48
Executive Director
Josh Hamik

Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Executive Director name from public records we reviewed, as of Oct 12, 2026.

Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)

On the Oregon list of Medicaid providers. Listed as Village at Valley View under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)

Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.

Staff pay and workplace safety2 OSHA inspections, 3 violations cited

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • May 30, 2025: complaint inspection, partial (health). Case closed Sep 27, 2025. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317740700 - Lenity Management Or LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jul 18, 2025.
  • May 19, 2022: complaint inspection, partial (health). Case closed Nov 23, 2022. 2 violations cited (2 serious). Penalties: $1,740 proposed, $900 now. OSHA record. OSHA recorded the employer as 317730571 - Ashland Care Associates LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(d)(1)(ii)). Penalty $1,290 proposed, $450 now. To be fixed by Jul 11, 2022.
    • Serious: Cited rule OAR. Penalty $450 proposed, $450 now. To be fixed by Jul 22, 2022.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby careNearest hospital 1.3 mi, nursing home 1.5 mi, pharmacy 2.4 mi
Nearest hospital with an emergency room
Asante Ashland Community Hospital, Ashland. 1.3 miles away, straight line.
Nearest Medicare nursing home
Ashland Post Acute, Ashland. 1.5 miles away, straight line.
Nearest home health agency office
Accentcare Home Health Of Rogue Valley, LLC, Medford. 10.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Ashland Drug. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 97520 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Rogue Valley Dialysis, Medford, 7.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Siskiyou Dialysis, Medford, 11.1 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
8 Medicare hospices tell CMS they serve ZIP code 97520.
Asante Hospice, office in Talent, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Providence Medford Hospice, office in Medford, 12.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Signature Healthcare At Home, office in Central Point, 13.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Peacehealth, Springfield. 129.5 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; in FEMA's high-risk flood area (Zone AE)

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
Wildfire risk to homes
In Jackson County, OR, risk to homes is greater than 94% of communities in Oregon and 100% of communities nationwide. USDA rates the whole county, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in June 2026. What was it, and how was it fixed?
  2. This address is in FEMA's high-risk flood area. Where do residents go in an evacuation, and how do you move them?
  3. What does the base rate include, and when did rates last go up?
  4. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  5. What dementia training does each caregiver get before working alone, and every year after?
  6. How do staff respond when a resident is agitated, frightened or tries to leave?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Oregon Department of Human Services, Long-Term Care Licensing inspection recordsOct 15, 2026See above
Oregon Medicaid provider listSep 9, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above
Common questionsAnswers to 4 questions families ask
What type of care does Village at Valley View provide?

Village at Valley View is licensed by the state of Oregon for assisted living, memory care in Ashland, Oregon. Its licensed capacity is 48 residents.

Does Lilisity rate Village at Valley View?

No. We publish state licensing details for Village at Valley View but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Village at Valley View cost?

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Village at Valley View does not publish its prices.

How do I contact Village at Valley View?

Use Village at Valley View's website, villagevalleyview.com, or visit at 1071 W Jackson Road, Ashland, OR 97520.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid