Assisted Living
The Grove Senior Living
2184 Poplar Drive, Medford, OR 97504 · Map
Licensed for 48 residents
The Grove Senior Living is a state-licensed assisted living community in Medford, Oregon. It is licensed for 48 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Sep 25, 2025. See the record
License
Active, 48 residents
Assisted Living Facility 70A344.
Nearest emergency room
0.9 miles
Providence Medford Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Grove Senior Living this community | 48 | Not published | Active | 20 deficiencies, 19 violations | |
| The Grove Memory Care | 0.0 mi | 49 | Not published | Active | 26 deficiencies, 84 violations |
| Fountain Plaza | 0.3 mi | 19 | Not published | Active | 6 deficiencies, 0 violations |
| Farmington Square Medford | 0.4 mi | 81 | Not published | Active | 24 deficiencies, 51 violations |
| Orchards Assisted Living | 0.8 mi | 72 | Not published | Active | 8 deficiencies, 16 violations |
State inspection record20 deficiencies, 19 violations
- Last inspection
- September 25, 2025
- Inspections
- 7, 20 deficiencies cited
- Substantiated abuse
- 8
- Substantiated licensing violations
- 11
- Regulatory actions
- 1
- Fines assessed
- $17,626.00 (10 violations)
- Current owner since
- December 1, 2025
License conditions and other regulatory actions
- December 16, 2022 to April 7, 2025: License Condition, Failed to update staffing plan based on ABST ALFCD23-00488; 2 incidents: OR0003721601, OR0003721600
The facility failed to have sufficient staff to meet the scheduled and unscheduled needs of the residents in accordance with OAR 411-054-0070(1) per facility having no accurate staffing plan in place.
Rules: 411-054-0037 (Acuity-Based Staffing Tool); 411-054-0070 (Staffing Requirements and Training)
Inspections
- September 25, 2025: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- June 24, 2024: Validation, 12 deficiencies cited report
- C0000: Comment severity level 0
- C0200: Resident Rights and Protection - General severity level 4, scope L4 Isolated, corrected October 3, 2024
- C0231: Reporting & Investigating Abuse-Other Action severity level 4, scope L4 Isolated, corrected October 3, 2024
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected October 3, 2024
- C0260: Service Plan: General severity level 2, scope L2 Isolated, corrected October 3, 2024
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- C0270: Change of Condition and Monitoring severity level 4, scope L4 Isolated, corrected October 3, 2024
- C0280: Resident Health Services severity level 2, scope L2 Pattern, corrected October 3, 2024
- C0330: Systems: Psychotropic Medication severity level 2, scope L2 Pattern, corrected January 3, 2025
- C0370: Staffing Requirements and Training – Pre-Serv severity level 2, scope L2 Pattern, corrected May 25, 2025
- C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Pattern, corrected October 3, 2024
- C0374: Annual and Biennial Inservice For All Staff severity level 2, scope L2 Pattern, corrected May 25, 2025
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected October 3, 2024
- C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected October 3, 2024
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Pattern, corrected May 25, 2025
- September 11, 2023: State Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
- July 19, 2023: Complaint Investig., 3 deficiencies cited report
- C0260: Service Plan: General severity level 2, scope L2 Widespread
- C0302: Systems: Tracking Control Substances severity level 2, scope L2 Isolated
- C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Isolated
- October 26, 2022: Complaint Investig., 1 deficiency cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0150: Facility Administration: Operation severity level 2, scope L2 Isolated
- August 11, 2022: Complaint Investig., 2 deficiencies cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Isolated
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Isolated
- July 20, 2022: State Licensure, 1 deficiency cited report
- C0000: Comment severity level 0
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected December 1, 2022
Substantiated abuse or neglect
- July 17, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility to administer his/her medications. According to an investigation, on or about July 1, 2024, AV did not receive Blood pressure medication as ordered from July 1, 2024, though July 15, 2024. This resulted in AV being exposed to potential risk of serious harm. The facility failed to administer medication as ordered, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- July 17, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has a history of falls. According to an investigation, on or about April 26, 2024, AV was identified as having had a significant change of condition related to multiple falls and from April 26, 2024, thorough July 7, 2024, AV had five additional falls with no changes made to AV's care plan. On June 21, 2024, AV's physician ordered a bed alarm as a fall intervention. The bed alarm was not put in place until July 1, 2024, and a temporary service plan to notify care staff of the intervention was not in place until July 11, 2024. On July 7, 2024, AV had another fall, resulting in a laceration and hospitalization for treatment. The facility failed to develop fall interventions to address AV’s fall risk, resulting in injury and hospitalization for treatment. The facility failed to plan care for AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
- June 11, 2024: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services)State’s findings
The Alleged Victim (AV) and Witness 1 (W1) have cognitive deficits and a history of sexual behaviors. AV was assigned a guardian by the court in March 2024. AV was care planned for staff to provide regular safety checks and re-direct AV if physical touching occurs. According to an investigation, between May 5, 2024, and June 26, 2024, AV and W1 engaged in multiple episodes of sexual contact, resulting in AV experiencing sexual contact with no ability to consent. The facility failed to protect AV from sexual abuse and failed to properly address resident behaviors, which is a violation of resident rights, is neglect of care which constitutes abuse.
- September 29, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about September 29, 2023, AV suffered an unwitnessed fall, resulting in a fractured ankle. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 13, 2022: Failed to provide oversight and monitoring of change of condition Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
On or about November 13, 2022, the facility failed to ensure the Alleged Perpetrator 2(AP2) assessed, intervened, and monitored the Alleged Victim (AV) when he/she experienced a change of condition. AV was transported to hospice for care. AP2’s actions are considered neglect of care and constitutes abuse. The facility failed to ensure oversight was appropriately conducted, which is a violation of Oregon Administration Rules.
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- November 7, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment. On or about November 07, 2022, the Alleged Perpetrator 2 (AP2) was rough while changing AV’s brief, leaving h/h feeling embarrassed and suffered emotional distress. AP2’s actions are considered abuse. The facility failed to provide a safe environment which is a violation of Oregon Administrative Rules.
- September 20, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. AV suffered approximately thirteen different unwitnessed falls from on or about May 05, 2022-October 15,2022 resulting in an injury to h/h right and left knee, and three skin tears on h/h left arm. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 5, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about September 05, 2022, AV and W1 had a physical altercation in the dining room, resulting in AV being hit with a shoe. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Substantiated licensing violations
- August 4, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility allegedly failed to provide safe environment for the Alleged Victim. An investigation determined no abuse occurred. The facility failed to provide inservice and verify that direct care staff have demonstrated satisfactory performance within thirty days of hire, which is a violation of Oregon Administrative Rules. The allegation that the Alleged Perpetrator 2 (AP2) verbally abused the Alleged Victim (AV) was investigated and determined to be inconclusive.
- February 29, 2024: Failed to protect resident from physical abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
On or about February 29, 2024, the Alleged Perpetrator 2 (AP2) failed to protect the Alleged Victim (AV) from Physical Abuse. According to documentation AP2 was forceful while assisting AV with h/h shower, resulting in AV sustaining bruises on h/h right forearm. AV experienced pain and unreasonable discomfort. AP2's actions is a violation of resident rights, is considered neglect of care and constitute abuse, which is a violation of Oregon Administrative Rules.
- June 5, 2023: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
On or about June 05, 2023, according to documentation, the Alleged Perpetrator 2 (AP2) took pizza from the Alleged Victim’s (AV) room and is responsible for financial exploitation which constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
- November 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $7,500.00; report
Rules: 411-061-0010State’s findings
On or about November 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from October 1, 2022 to October 31, 2022, for a total of 30 days.
- October 17, 2022: Failed to provide appropriate staffing Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
The facility failed to be responsible for the supervision, training, and overall conduct of staff when staff are acting within the scope of his or her employment duties in accordance with OAR 411-054-0025(1)(b) per complaint that multiple staff are smoking marijuana during work hours.
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- October 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $7,500.00; report
Rules: 411-061-0010State’s findings
On or about October 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from September 1, 2022 to September 30, 2022, for a total of 30 days.
- August 30, 2022: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Perpetrator 2 (AP2) spoke inappropriately to Alleged Victim (AV) during care for him/her as care planned. AP2's actions caused a loss of dignity to AV, which is considered neglect of care and constitutes abuse. The facility failed to protect AV from emotional abuse which is a violation of Oregon Administrative Rules.
- June 14, 2022: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
The facility failed to exercise reasonable precautions against any condition that may threaten the health, safety, or welfare of residents in accordance with OAR 411-054-0025(4) per complaint covid positive staff are working with residents.
- January 7, 2022: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) wallet, containing $100.00, went missing from his/her room. The money was taken by an unknown Alleged Perpetrator #2 (AP2) and this person is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
- December 16, 2021: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) wallet, containing $195.00, went missing from his/her room. The money was taken by an unknown Alleged Perpetrator #2 (AP2) and this person is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
- December 16, 2021: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) wallet, containing $700.00, went missing from his/her room. The money was taken by an unknown Alleged Perpetrator #2 (AP2) and this person is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 48 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 70A344
- License status
- Active
- Licensed capacity
- 48
- County
- Jackson County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Location and nearby careNearest hospital 0.9 mi, nursing home 1.1 mi, pharmacy 0.1 mi
- Nearest hospital with an emergency room
- Providence Medford Medical Center, Medford. 0.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Avamere at Three Fountains, Medford. 1.1 miles away, straight line.
- Nearest home health agency office
- Accentcare Home Health Of Rogue Valley, LLC, Medford. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Fred Meyer Pharmacy. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97504 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Siskiyou Dialysis, Medford, 0.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita Rogue Valley Dialysis, Medford, 3.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 97504.
Providence Medford Hospice, office in Medford, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Signature Healthcare At Home, office in Central Point, 2.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Asante Hospice, office in Talent, 8.4 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 119.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in September 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does The Grove Senior Living provide?
The Grove Senior Living is licensed by the state of Oregon for assisted living in Medford, Oregon. Its licensed capacity is 48 residents.
Does Lilisity rate The Grove Senior Living?
No. We publish state licensing details for The Grove Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Grove Senior Living cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. The Grove Senior Living does not publish its prices.
How do I contact The Grove Senior Living?
Visit The Grove Senior Living at 2184 Poplar Drive, Medford, OR 97504.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid