Lilisity

Assisted Living and Memory Care

The Grove Memory Care

2184 Poplar Drive, Medford, OR 97504 · Map
Licensed for 49 residents

State license active
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The Grove Memory Care is a state-licensed assisted living, memory care community in Medford, Oregon. It is licensed for 49 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
49 residentsLicensed capacity
State licensedResidential care facility (memory care endorsement)
$4,600 to $5,800/moTypical assisted living start in Oregon, from 108 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price.
Memory Care in Oregon typically starts at $6,000 to $8,200 a month. Based on 78 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

26Deficiencies cited
84Substantiated violations

Last inspection: May 20, 2026. See the record

License

Active, 49 residents

Residential Care Facility (Memory Care endorsement) 50R487.

Nearest emergency room

0.9 miles

Providence Medford Medical Center, rated 2 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
The Grove Memory Care this community49Not publishedActive26 deficiencies, 84 violations
The Grove Senior Living0.0 mi48Not publishedActive20 deficiencies, 19 violations
Fountain Plaza0.3 mi19Not publishedActive6 deficiencies, 0 violations
Farmington Square Medford0.4 mi81Not publishedActive24 deficiencies, 51 violations
Orchards Assisted Living0.8 mi72Not publishedActive8 deficiencies, 16 violations
State inspection record26 deficiencies, 84 violations
Last inspection
May 20, 2026
Inspections
6, 26 deficiencies cited
Substantiated abuse
71
Substantiated licensing violations
13
Regulatory actions
3
Fines assessed
$49,252.00 (72 violations)
Current owner since
December 1, 2025

License conditions and other regulatory actions

  • September 19, 2025 to October 24, 2025: License Condition, Failed to provide safe environment RCFCD25-01056; incident: CALMS - 00088118
    Based on preliminary information, ODHS concludes that Respondents acts or omissions create a situation where the residents of the facility and future residents are at risk of immediate jeopardy. Failure to comply with Oregon Administrative Rules constitutes a threat to the health, safety, and welfare of its residents.
    Rules: 411-054-0027 (Resident Rights and Protections)
  • June 5, 2025 to June 24, 2025: License Condition, Failed to provide safe environment RCFCD25-00595; incident: CALMS - 00080518
    On June 4, 2025, the Department opened an APS investigation, and based on preliminary information ODHS concludes that Respondents acts or omissions create a situation where the residents of the facility and future residents are at risk of immediate jeopardy. Failure to comply with Oregon Administrative Rules constitutes a threat to the health, safety, and welfare of its residents.
    Rules: 411-054-0025 (Facility Administration); 411-054-0200 (Residential Care Facility Building Requirements); 411-057-0100 (Statement of Purpose); 411-057-0170 (Physical Design, Environment, and Safety)
  • December 2, 2022 to July 11, 2024: License Condition, Failed to meet the scheduled and unscheduled needs of residents RCFCD22-01761; 2 incidents: OR0003714703, OR0003714700
    Facility failure to adopt an acuity-based staffing tool (ABST) to determine appropriate staffing levels for the facility per OAR 411-054-0037(1).
    Rules: 411-054-0037 (Acuity-Based Staffing Tool); 411-054-0070 (Staffing Requirements and Training)

Inspections

  • May 20, 2026: Change of Owner, 3 deficiencies cited report
    • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread
    • Z0164: Activities severity level 2, scope L2 Pattern
  • September 25, 2025: Kitchen, 2 deficiencies cited report
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread
  • June 24, 2024: Validation, 17 deficiencies cited report
    • C0000: Comment severity level 0
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected August 26, 2024
    • C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected August 26, 2024
    • C0280: Resident Health Services severity level 2, scope L2 Isolated, corrected August 26, 2024
    • C0295: Infection Prevention & Control severity level 2, scope L2 Widespread, corrected August 26, 2024
    Show all 19
    • C0340: Restraints and Supportive Devices severity level 2, scope L2 Isolated, corrected August 26, 2024
    • C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Pattern, corrected March 14, 2025
    • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected August 26, 2024
    • C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected August 26, 2024
    • C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Pattern, corrected May 25, 2025
    • C0555: Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable severity level 2, scope L2 Widespread, corrected August 26, 2024
    • H1511: Individual Rights Settings Right to Freedom severity level 0, corrected August 26, 2024
    • H1517: Individual Privacy: Own Unit severity level 0, corrected August 26, 2024
    • H1518: Individual Door Locks: Key Access severity level 0, corrected August 26, 2024
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected March 14, 2025
    • Z0155: Staff Training Requirements severity level 2, scope L2 Pattern, corrected May 25, 2025
    • Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected August 26, 2024
    • Z0164: Activities severity level 2, scope L2 Pattern, corrected May 25, 2025
    • Z0176: Resident Rooms severity level 2, scope L2 Widespread, corrected August 26, 2024
  • September 11, 2023: State Licensure, 0 deficiencies cited report
    • Z0000: General Comments severity level 0
  • August 11, 2022: Complaint Investig., 2 deficiencies cited report
    • C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
    • C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Isolated
    • C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Isolated
  • July 20, 2022: State Licensure, 2 deficiencies cited report
    • C0000: Comment severity level 0
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected December 1, 2022
    • Z0000: General Comments severity level 0
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected December 1, 2022

Substantiated abuse or neglect

  • September 17, 2025: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has impaired cognition and memory. According to an investigation, on or about September 17, 2025, AV was assisted off the secured unit by staff taking a group of residents on a bus activity. AV walked away from the group while the bus was being loaded and was outside, unsupervised after the bus left for about 13 minutes, resulting in the potential for serious harm. The facility failed to ensure AV's service planned need for supervision was provided and failed to prevent elopement which is a violation of resident rights, is neglect of care which constitutes abuse.

  • June 20, 2025: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility for their care and has a history of falls. AV is care planned to have stand by assistance with use of walker. According to an investigation, on or about June 20, 2025, AV experienced a fall attempting to self-transfer, resulting in a broken jaw. The facility failed to provide appropriate services, to include following the care plan and/or implementation of interventions, which is a violation of resident rights, is considered neglect of care and constitutes abuse., which is a violation of resident rights, is neglect of care which constitutes abuse.

  • May 22, 2025: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility for his/her care. AV's care planned fall interventions were that AV requires 2-person assistance with all toileting and transfer needs. According to an investigation, on or about May 22, 2025, AV fell while being toileted and staff were too far away to intervene as AV fell, resulting in trauma to AV's arm and back and rib fractures requiring hospitalization. The facility failed to ensure the service plan was followed, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

  • May 21, 2025: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0200 (Residential Care Facility Building Requirements)
    State’s findings

    The Alleged Victim (AV) has cognitive deficits, resides on a secured unit and relies on the facility for his/her care. AV has a history of exit seeking behavior, is known to be up at night and is care planned to be checked on every two to three hours from staff. Staff had been trained to keep doors in the kitchen area locked. According to an investigation, on or about May 21, 2025, AV was observed outside the building around 4:35 AM in 43 degree (Fahrenheit) temperatures with no shoes or socks on his/her feet. AV was outside for approximately 13 minutes, resulting a risk of serious harm and unreasonable discomfort to AV's hands and feet. On or around June 1, 2025, AV was found outside the building at 8:20 AM. The Alleged Perpetrator 2 (AP2) may have accidentally left a door unlocked. There was no alarm on the door or other means of notifying staff AV had left exited the facility. The facility failed to provide a safe environment, which is a violation of resident’s rights, is neglect of care and constitutes abuse. The allegation that the Alleged Perpetrator 2 (AP2) neglected the Alleged Victim (AV) was investigated and determined to be inconclusive.

  • April 30, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has a history of falls. According to an investigation, on or about April 30, 2025, AV was found on the floor and was transported to the hospital for treatment. Between February 11, 2025, and May 2, 2025, AV had at least 10 falls, with at least 3 falls occurring on April 27, 2025. The facility did not develop or implement any known changes to AV's care plan following the falls. The facility failed to develop fall interventions to address AV’s fall risk, resulting in injury and hospitalization. The facility failed to properly plan care for AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

Show all 71
  • April 30, 2025: Failed to intervene when resident's condition changed Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0040 (Change of Condition and Monitoring)
    State’s findings

    The Alleged Victim (AV) has cognitive deficits and relies on the facility for his/her care. According to an investigation, on or about April 24, 2025, AV was exhibiting symptoms of a change in condition at around 2:00 PM when staff observed AV slumped over in his/her wheelchair. AV was transported to the hospital more than four hours later at around 7:33 PM with left sided facial droop and left sided extremity weakness, resulting in a risk of serious harm. The facility failed to intervene timely when the resident's condition changed, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

  • March 30, 2025: Failed to protect resident from physical abuse Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) resides at the facility and relies on the facility for his/her care and safety. Witness 2 (W2) is AV's spouse and was AV's primary caregiver before AV moved to AP1. According to an investigation, on or about March 30, 2025, W2 would yell at AV and handle AV roughly, pull on AV's limbs and hit AV during their interactions, resulting in AV grimacing, becoming visibly upset and experiencing uncontrollable tremors. AV's service plan did not provide specific interventions for staff to follow to protect AV from physical abuse. The facility failed to properly plan care and protect AV from physical abuse, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

  • August 26, 2024: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $750.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) and Witness 1 (W1) have a history of resident-to-resident altercations and rely on the facility for their care. W1 is known to become aggressive in social settings and is care planned for staff to intervene and re-direct W1's behaviors. According to an investigation, on or about August 26, 2024, AV was struck in the face during an altercation between W1 and care staff. A care plan was initiated for staff to keep AV and W1 separated. On August 27, 2024, W1 pushed AV in the common area living room, causing AV to fall and hit his/her head. AV was sent to the hospital and diagnosed with a fracture of the back and concussion to the head, resulting in unreasonable discomfort and emotional harm. The facility failed to properly address resident behaviors and provide a safe environment, which is a violation of resident rights, is neglect of care which constitutes abuse.

  • August 8, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0030 (Resident Services)
    State’s findings

    The Alleged Victim (AV) and Witness 1 (W1) both have a history of behaviors and resident-to-resident altercations. Behavior interventions were for one-to-one staff to be present with W1 at all times while out in the community and a door alarm in place to alert staff when W1 left his/her room. According to an investigation, on or about August 8, 2024, AV was outside W1’s room when W1 came out of the room, placed his/her hand around AV's neck and struck AV on the right side of AV's eye, resulting in redness to his/her right eye and neck areas. The facility failed to provide a safe environment which is a violation of resident rights, is neglect of care which constitutes abuse.

  • August 8, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) and Witness 1 (W1) rely on the facility for his/her care. W1 has a history of behaviors and resident-to-resident altercations. W1's behavior interventions are for one-to-one staff to be present with W1 at all times while out in the community and a door alarm in place to alert staff when W1 left his/her room. The door alarm was not documented in the service plan and no alarm was heard by staff. According to an investigation, on or about August 8, 2024, AV was outside W1’s room when W1 came out of the room, swung at AV during an altercation, resulting in AV stumbling backwards, creating a risk of serious harm. The facility failed to properly care plan, which is a violation of resident rights, is neglect of care which constitutes abuse.

  • June 6, 2024: Failed to address resident's behavior Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $282.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services)
    State’s findings

    The Alleged Victim (AV) relies on the facility for his/her care. AV and Witness 1 (W1) have a history of resident-to-resident altercations and are care planned for staff to manage behavioral episodes. According to an investigation, on or about June 06, 2024, W1 charged toward AV, threw AV into a chair, causing AV to fall to the ground. W1 then started hitting AV in the face, resulting in a laceration to AV's scalp. The facility failed to provide a safe environment and address the resident's behaviors, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

  • June 6, 2024: Failed to address resident's behavior Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $282.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services)
    State’s findings

    The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has a history of exit seeking and attempting to elope from the secured unit. According to an investigation, on or about March 19, 2024, AV eloped from the secured unit by following staff through an exit door into the lobby area. The facility failed to address the resident's behaviors and provide a safe environment which is a violation of resident rights, is neglect of care which constitutes abuse.

  • May 31, 2024: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to appropriately monitor Witness 1 (W1) according to his/her known behaviors and prior altercations. On or about May 31, 2024, Alleged Victim (AV) was watching television in the facility common area while W1 was standing near AV, with W1's back to AV. Based on facility documentation and interviews, W1 turned towards AV without provocation, and grabbed and twisted AV's right arm. During the investigation, the investigator observed that facility staff documented W1's behavioral intervention methods as being ineffective in preventing W1's behavior from escalating which placed other residents at risk of physical harm. Prior to incident, W1 had multiple events in which W1 demonstrated aggressive behavior, including physical contact with other residents and caregivers amounting to six incidents over a 3-month period. The facility's failure to properly care plan and implement appropriate behavior interventions for W1, resulted in his/her aggressive behavior escalating, causing a physical altercation with AV which resulted in pain and unreasonable discomfort to the AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • May 23, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0036 (Service Plan – General); 411-057-0160 (Resident Services in a Memory Care Community)
    State’s findings

    The Alleged Victim (AV) and Witness 1 (W1) rely on the facility for their care. W1 has a history of verbal aggression, threats towards other residents and acting out. W1's service plan includes behaviors of threatening harm and reacting aggressively to others and did not provide clear direction to staff regarding interventions when behaviors occur. According to an investigation, on or about May 23, 2024, W1 made a threatening statement to hit AV then kicked AV, which resulted in AV falling. The facility failed to provide a safe environment for AV and failed to properly address behaviors, which is a violation of resident rights, is neglect of care which constitutes abuse.

  • April 25, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0055 (Medications and Treatments)
    State’s findings

    The Alleged Victim (AV) relies on the facility to administer his/her medications. According to an investigation, on or about April 25, 2024, AV did not receive numerous doses of medications to treat agitation, behaviors and elevated blood pressure. AV was agitated and frequently initiated physical altercations with other residents and staff. The facility failed to provide a safe medication system, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 20, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to appropriately monitor Witness 1 (W1) according to his/her known behavior and prior altercations. On or about April 20, 2024, W1 attacked Alleged Victim (AV) and caused an injury to AV’s face. The facility’s failure to provide a safe environment resulted in a physical altercation, causing unreasonable discomfort to the AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 16, 2024: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to appropriately monitor Witness 1 (W1) according to his/her known behavior and prior altercations. On or about April 16, 2024, at approximately 9am, W1 grabbed Alleged Victim's (AV) walker and pushed AV down. AV hit his/her head and had a small spot of blood on the back of his/her head. AV was sent to the hospital for treatment and was diagnosed with a concussion as result of physical altercation with W1 in which W1 was the aggressor. The facility's failure to provide a safe environment, caused unreasonable discomfort to AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 9, 2024: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0055 (Medications and Treatments)
    State’s findings

    On or about April 9, 2024, Witness 1 (W1) and Alleged Victim (AV) had a physical altercation in the hallway of the facility. Based on facility documentation and interviews, W1 has a known history of prior resident-to-resident altercations due to W1's aggressive behaviors and violent outbursts. To prevent/minimize W1's inappropriate behaviors, W1 is care planned to have one-on-one care. At time of incident, the facility failed to have one-one -care for W1 due to facility being short-staffed which resulted in W1 not having a caregiver present to immediately address W1 behaviors as needed. At time of incident, W1's prescribed medication to treat his/her behaviors was not being available. Facility documentation showed W1 was last administered his/her behavior medication on March 30, 2024. The facility's failure to appropriately monitor W1 according to his/her known behavior and prior altercations, resulted in a physical altercation between W1 and AV that caused unreasonable discomfort to AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • February 25, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services)
    State’s findings

    The Alleged Victim (AV) relies on the facility for his/her care. Witness 1 (W1) has a history of resident-to-resident altercations and W1's care plan requires care staff to manage behavior episodes by redirecting W1. According to an investigation, on or about February 25, 2024, W1 put their hands around AV's neck while in the dining room and squeezed AV's neck. AV attempted to move away from W1. The incident resulted in AV being tearful and scared and there were red marks around the back and side of AV's neck. The facility failed to provide a safe environment, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

  • February 17, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about February 17, 2024, AV and W1 had a physical altercation, resulting in AV being hit in h/h face causing pain and unreasonable discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • January 23, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    The facility failed to provide a safe environment. On or about January 23, 2024, according to documentation the Alleged Victim (AV) sustained second degree burns on h/h inner upper thighs, from an unknown origin. AV was taken to the Emergency Department for treatment and experienced pain and unreasonable discomfort. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 8, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $750.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about October 8, 2023, AV suffered an unwitnessed fall, resulting in a broken rib. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 8, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $750.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The facility failed to provide a safe medication administration system to ensure Alleged Victim (AV) medication for pain was administered as ordered. On or about October 08, 2023, AV received the pain medication more then what was ordered, putting AV at risk of harm. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • August 21, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about August 21, 2023, AV and W1 had a physical altercation, resulting in AV sustaining an injury to h/h arms causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • July 28, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about July 28, 2023, the facility failed to provide a safe medication administration system to ensure the Alleged Victim’s (AV) blood pressure medication was available to be administered as ordered. H/S went without medication on at least four (4) occasions putting AV at risk and causing unreasonable discomfort. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • July 15, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about July 15, 2023, the Alleged Perpetrator 2 (AP2) spoke inappropriately to Alleged Victim (AV) during care for him/her. AP2's actions caused a loss of dignity to AV, which is considered neglect of care and constitutes abuse. The facility failed to provide a safe environment which is a violation of Oregon Administrative Rules.

  • July 15, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. According to documentation the Alleged Perpetrator (AP2) left W1 unsupervised, On or about July 15, 2023, AV and W1 had a physical altercation, resulting in AV sustaining an injury to h/h mouth causing pain and discomfort. AP2's actions is a violation of resident rights, is considered neglect of care and constitute abuse. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • July 15, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    According to documentation, the Alleged Perpetrator (AP2) failed to provide a safe medication administration system to ensure Alleged Victim (AV) medication for anxiety, agitation, and distress was administered. On or about July 15, 2023, AV did not receive the Lorazepam medication as prescribed, resulting in AV and witness 1 (W1) having an altercation. AP2's actions is a violation of resident rights, is considered neglect of care and constitute abuse.

  • July 11, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about July 11, 2023, AV and W1 had a physical altercation, resulting in W1 spitting on AV'S face, after W1 grabbed AV on h/h arm causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • July 11, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about July 11, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • June 29, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about June 29, 2023, Alleged Perpetrator 2 (AP2) failed to provide a safe environment . AP2 was found putting AV’s soiled gown in AV’s face in front of another staff member, which resulted in AV experiencing a loss of dignity. AP2's actions is a violation of resident rights, is considered neglect of care and constitute abuse. The facility failed to provide a safe environment, which is a violation of Oregon Administrative Rules.

  • June 1, 2023: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $750.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about June 01, 2023, the facility failed to follow The Alleged Victim (AV) care plan to provide assistance with toileting and two-hour checks. The failure resulted in AV being found in soiled briefs by another staff member. The failure resulted in AV experiencing a loss of dignity and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegation that the Alleged Perpetrator (AP2) failed to follow AV’S care plan was investigated and the determination was Inconclusive.

  • June 1, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $750.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The facility failed to provide a safe medication administration system to ensure Alleged Victim (AV) Olanzapine medication was administered daily. He/she went without Olanzapine medication for twenty (20) days, resulting in AV at experiencing unreasonable discomfort. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • June 1, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $750.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to provide a safe environment. On or about June 01, 2023, according to documentation the Alleged Victim (AV) sustained bruising on h/h knees, arms and hands from an unknown origin. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • May 28, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about May 28, 2023, AV and W1 had a physical altercation, resulting in AV sustaining an injury to h/h face causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • May 19, 2023: Failed to administer medication as ordered Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The facility failed to properly administer the Alleged Victim’s (AV) medications as ordered. According to documentation, on or about May 18, 2023, May 19, 2023, and May 20, 2023, AV was not administered h/h Seroquel. AV experienced agitations and aggressive behaviors causing unreasonable discomfort. The facility failed to Administer Medication as ordered which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 25, 2023: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    According to the documentation, the facility failed to properly care plan appropriate fall interventions to prevent the Alleged Victim (AV) from frequent falls. The failure resulted in the AV suffering approximately nine falls within an approximate 90-day period, resulting in bruising and pain, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 19, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about April 19, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 13, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The facility failed to provide a safe medication administration system for the Alleged Victim (AV). According to documentation the facility was given instructions on or about April 13, 2023, to have AV take only one dose by mouth daily. The failure resulted in AV receiving two doses on or about April 13, 2023- April 20, 2023, putting AV in risk of serious harm. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 10, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about April 10, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 10, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about April 10, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 10, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about April 10, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 10, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about April 10, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 10, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about April 07, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 10, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors. On or about April 10, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 7, 2023: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about April 07, 2023, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • April 7, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about April 07, 2023, AV and W1 had a physical altercation, resulting in AV sustaining a skin tear on h/h left arm causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 4, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about April 04, 2023, AV and W1 had a physical altercation, resulting in AV sustaining a skin tear on h/h left arm causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • March 30, 2023: Failed to provide service Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to provide appropriate services according to the Alleged Victim's (AV) needs. On or about March 30, 2023, AV attempted to exit his/her room from the window, which did not have the safety mechanism in place. After throwing his/her belongings out of the window, AV experienced an unwitnessed fall and was transported to the hospital for evaluation. When AV returned to the facility, his/her belongings were still outside of his/her window. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • March 29, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about March 29, 2023, AV and W1 had a physical altercation, resulting in AV being grabbed by W1 causing a skin tear on AV’S arm and causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • March 6, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) has a history of resident-to-resident altercations. On or about March 06, 2023, AV and W1 had a physical altercation, resulting in AV being hit on h/h ribs by W1 causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • December 31, 2022: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    Witness 1 (W1) had known inappropriate behaviors, the facility failed to care plan according to those behaviors and provide sufficient staff to monitor him/her. On or about December 31, 2022, it was reported that W1 had inappropriate contact with the Alleged Victim (AV). The two Residents were separated. The facility failed to put interventions in place to keep AV safe, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • November 9, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
    State’s findings

    The Alleged Victim (AV) relies on the facility to provide a safe environment. On or about November 12, 2022, the Alleged Perpetrator 2 (AP2) was forceful and rough while changing AV’s brief, leaving h/h feeling embarrassed and suffered emotional distress. AP2’s actions are considered abuse. The facility failed to provide a safe environment which is a violation of Oregon Administrative Rules.

  • November 6, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about November 06, 2022, AV suffered an unwitnessed fall resulting in an injury to h/h right arm and was transported to the Emergency Department. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • November 5, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    On or about November 05, 2022, the facility failed to provide a safe environment to the Alleged Victim (AV) according to h/h needs. The failure resulted in AV leaving the secured building, without staff knowledge, placing AV at risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • November 5, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to ensure a safe environment. Witness 1 (W1) have a history of resident-to-resident altercations. On or about November 05, 2022, AV and W1 had a physical altercation in the living room, resulting in AV being punched in the head by W1 causing pain and discomfort. The facility failed to ensure a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 31, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) wound on h/h lower right calf. On or about October 31, 2022, AV was scheduled for a shower and h/h bandage was not changed. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 28, 2022: Failed to administer medication as ordered Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The facility failed to administer medication as ordered for the Alleged Victim’s (AV). AV is to be given Eliquis daily to help prevent blood clots. According to documentation on or about October 28, 2022, AV was not given the Eliquis putting AV at risk of serious harm. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 16, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about October 16, 2022, AV suffered an unwitnessed fall, resulting in an injury to h/h elbow. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 10, 2022: Failed to provide service Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    The facility failed to provide appropriate services according to the Alleged Victim's (AV) needs. On or about October 10, 2022, AV was found upset and crying about being hungry. The failure resulted in AV going hours without food and causing unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 10, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about August 04, 2022, AV suffered an unwitnessed fall resulting in an injury to h/h head and was transported to the Emergency Department. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • September 22, 2022: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to follow the Alleged Victim (AV) care plan for safety checks every two to three hours. According to documentation AV was not checked on the evening of on or about September 22, 2022. The failure resulted in AV being fully dressed in day clothes and left in h/h recliner chair overnight, experiencing unreasonable discomfort and a loss of dignity. The facility failed to ensure care plans were followed, which is a violation of resident’s rights, is considered neglect of care and constitutes abuse.

  • September 20, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to provide a safe environment for the Alleged Victim. On or about September 20, 2022, AV’s blood pressure was approximately 80/42 and the facility did not sent AV to be evaluated, putting AV in risk of harm which is a violation of resident rights, is considered neglect of care and constitute abuse. The allegation of AP2's substantiation was re-evaluated and the determination was inconclusive.

  • September 20, 2022: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    According to documentation the facility failed to follow the Alleged Victim’s (AV) care plan. AV’s care plan states AV is supposed to have a catheter change every four weeks. The failure resulted in AV not having a catheter change for approximately six weeks. The failure resulted in AV experiencing pain and unreasonable discomfort. The facility failed to ensure care plans were followed, which is a violation of resident’s rights, is considered neglect of care and constitutes abuse.

  • September 15, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about August 30, 2022, AV suffered an unwitnessed fall resulting in an injury to h/h right elbow. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegations that the Alleged Perpetrator (AP2) failed to protect AV from Physical abuse was investigated and the determination was inconclusive.

  • September 5, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about September 05, 2022, AV suffered an unwitnessed fall resulting in an injury to h/h head. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • August 29, 2022: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    According to documentation the facility failed to follow the Alleged Victim’s (AV) care plan. AV care planned to be checked every two hours. According to documentation AV experienced a fall on or about August 10, 2022, AV waited approximately an hour for help. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • August 15, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. On or about August 15, 2022, AV suffered an unwitnessed fall resulting in an injury to h/h head and was transported to the Emergency Department. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • August 8, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to implement interventions and appropriately care plan related to the Alleged Victim’s (AV) fall history. AV suffered from approximately seven different falls from on or about April 07, 2022-October 05,2022 resulting in injuries to h/h back, right upper eye, and scattered bruising on h/h forearm. The failure resulted in AV experiencing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • April 11, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services); 411-054-0034 (Resident Move-In and Evaluation); 411-054-0036 (Service Plan – General)
    State’s findings

    The facility failed to provide a safe environment to the Alleged Victim (AV) according to his/her needs. The failure resulted in AV eloping the secured building, without staff knowledge, placing him/her at risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 30, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    The Alleged Victim (AV) is care planed as an elopement risk during a fire drill and staff are to keep AV in sight and escort AV to safety. On or about October 30, 2021, at around 9:00 pm another resident pulled the fire alarm unlocking the facility doors. On or about October 31, 2021, at around 5:57am the facility received a telephone call, AV had been found by law enforcement. Review of cameras show at around 9:11 pm on or about October 30, 2021, AV was walking in the parking lot of the facility. AV came back to the facility with an abrasion to h/h knee. The facility failed to provide a safe environment, which is a violation of resident’s rights, is considered neglect of care and constitutes abuse.

Substantiated licensing violations

  • March 2, 2026: Failed to make facility or resident records accessible Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0105 (Inspections and Investigations)
    State’s findings

    The facility failed to provide records to the Department upon request. The facility’s failure is a violation of Oregon Administrative Rules.

  • October 9, 2025: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    The Alleged Victim (AV) relies on the facility for their care. According to an investigation, on or about, October 8, 2025, AP2 used bleach to clean the floors and forgot to put it away. On or about October 9, 2025, AV was found in the dining area of the facility drinking from a cup that contained bleach. AV was coughing and reported AV’s throat and stomach hurt and was transported to the hospital for treatment and monitoring. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes abuse. The facility failed to ensure a safe environment, which violates Oregon Administrative Rules.

  • October 9, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0037 (Acuity-Based Staffing Tool)
    State’s findings

    The facility failed to have an updated Acuity-Based Staffing Tool (ABST). The facility’s failure is a violation of Oregon Administrative Rules.

  • October 9, 2025: Failed to maintain a safe physical environment Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
    Rules: 411-054-0025 (Facility Administration)
    State’s findings

    The facility failed to take reasonable precautions against any condition that might have threatened the health, safety, or welfare of residents. The facility’s failure is a violation of Oregon Administrative Rules.

  • September 17, 2025: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration)
    State’s findings

    The facility failed to exercise reasonable precautions against any condition that may threaten the health, safety, or welfare of residents. The facility’s failure is a violation of Oregon Administrative Rules.

Show all 13
  • September 17, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0037 (Acuity-Based Staffing Tool)
    State’s findings

    The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.

  • June 1, 2025: Failed to update staffing plan based on ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0037 (Acuity-Based Staffing Tool)
    State’s findings

    The facility failed to develop, maintain, and implement an Acuity Based Staffing Tool. The facility’s failure is a violation of Oregon Administrative Rules.

  • June 1, 2025: Failed to properly plan care Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0040 (Change of Condition and Monitoring)
    State’s findings

    Based on interview and record review conducted during a site visit on 6/09/25, the facility's failure to comply with Change of Conditions and Monitoring requirements was substantiated. The facility’s failure is a violation of Oregon Administrative Rules.

  • August 27, 2024: Failed to protect resident from physical abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to meet his/her daily needs. According to an investigation, on or about August 27, 2024, the Alleged Perpetrator 2 (AP2) and Alleged Perpetrator 3 (AP3) failed to follow the care plan when they did not stop trying to transfer AV, ensure safety and re-approach AV later when AV was resistive to care, resulting in AV having bruises to hands and wrists. AP2 and AP3's actions are considered neglect and constitutes abuse. The facility failed to protect AV from physical abuse, which violates Oregon Administrative Rules.

  • May 18, 2024: Failed to address resident's behavior Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility to assist with activities of daily living and provide cueing and direction related to cognitive loss. According to an investigation, on or about May 18th, 2024, the Alleged Perpetrator 2 (AP2) failed to provide the assigned one on one supervision of another aggressive resident, resulting in the AV being assaulted, pushed to the ground, and obtaining a head injury. AP2’s actions are a violation of resident rights, considered neglect of care, and constitutes physical abuse. The facility failed to provide a safe environment and keep AV free from physical abuse, which is a violation of Oregon Administrative Rules.

  • November 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $7,500.00; report
    Rules: 411-061-0010
    State’s findings

    On or about November 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from October 1, 2022 to October 31, 2022, for a total of 30 days.

  • October 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $7,500.00; report
    Rules: 411-061-0010
    State’s findings

    On or about October 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from September 1, 2022 to September 30, 2022, for a total of 30 days.

  • October 27, 2021: Failed to answer call light in a timely manner Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0070 (Staffing Requirements and Training)
    State’s findings

    The Alleged Victim (AV) has a history of falls and is service planned to be checked every two hours and has a sensor on his/her bed that alerts staff when AV is out of bed. On or about October 27, 2021, the sensor shows AV was out of bed at approximately 9:11pm, and the call system showed eighty-six (86) pages from AVs room. Alleged Perpetrator #2 (AP2) and Alleged Perpetrator #4 (AP4) never responded to any of these pages to check on AV. At approximately 12:23 AM, AV was heard yelling from his/her room, staff checked on AV and found AV on the floor from a fall. AV was not harmed in the fall, however, AV was placed at risk for harm. AP2 and AP4 failed to answer the call light in a timely manner, which is a violation of resident rights, is considered neglect of care and constitutes abuse. Alleged Perpetrator #3 (AP3) was working the assisted living side of the building the night of the incident, therefore abuse against AP3 was found to be inconclusive. The facility failed to ensure AVs needs were met which is a violation of Oregon Administrative rules.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 49 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Residential Care Facility (Memory Care endorsement)
License number
50R487
License status
Active
Licensed capacity
49

Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Location and nearby careNearest hospital 0.9 mi, nursing home 1.1 mi, pharmacy 0.1 mi
Nearest hospital with an emergency room
Providence Medford Medical Center, Medford. 0.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Avamere at Three Fountains, Medford. 1.1 miles away, straight line.
Nearest home health agency office
Accentcare Home Health Of Rogue Valley, LLC, Medford. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Fred Meyer Pharmacy. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 97504 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Siskiyou Dialysis, Medford, 0.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita Rogue Valley Dialysis, Medford, 3.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Hospice
7 Medicare hospices tell CMS they serve ZIP code 97504.
Providence Medford Hospice, office in Medford, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Signature Healthcare At Home, office in Central Point, 2.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Asante Hospice, office in Talent, 8.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Peacehealth, Springfield. 119.9 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in May 2026. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Oregon Department of Human Services, Long-Term Care Licensing inspection recordsOct 15, 2026See above
Oregon Medicaid provider listSep 9, 2026Not on the state list we checked. These lists are often incomplete.
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does The Grove Memory Care provide?

The Grove Memory Care is licensed by the state of Oregon for assisted living, memory care in Medford, Oregon. Its licensed capacity is 49 residents.

Does Lilisity rate The Grove Memory Care?

No. We publish state licensing details for The Grove Memory Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does The Grove Memory Care cost?

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. The Grove Memory Care does not publish its prices.

How do I contact The Grove Memory Care?

Visit The Grove Memory Care at 2184 Poplar Drive, Medford, OR 97504.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid