Assisted Living and Memory Care
Heathwood Assisted Living at Penfield
100 Elderwood Court, Penfield, NY 14526 · Map
Licensed for 151 residents · Heathwood Assisted Living At Penfield, Inc.
Heathwood Assisted Living at Penfield is a state-licensed assisted living, memory care community in Penfield, New York. It is licensed for 151 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Heathwood Assisted Living at Penfield says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers behavioral support.
specialized techniques that help manage dementia-related behaviors at every stage of the disease.
(page, checked Oct 15, 2026) - Provides transportation.
Heathwood only provides transportation to facility-sponsored activities.
(page, checked Oct 15, 2026) - 3 meals a day.
An assisted living facility can do just that- assist our residents in their daily activities including reminders with daily grooming needs, morning and/or evening care, occasional redirection or prompting reminders, showers, medication management, activities, housekeeping, laundry and 3 meals a day.
(page, checked Oct 15, 2026) - No pets.
Unfortunately, pets are not allowed to live at the facility however we welcome pet visitors at any time.
(page, checked Oct 15, 2026) - Couples welcome.
We welcome couples to live in our one- or two-bedroom apartments together.
(page, checked Oct 15, 2026) - Apartment types named: studio, one-bedroom, two-bedroom, private room.
At Heathwood, we offer private rooms, studio apartments, suite apartments, 1-bedroom, and 2-bedroom apartments (for couples) at Williamsville and studios, and 1-bedroom and 2- bedroom apartments at Penfield.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 151 residents
Enriched Housing Program / ALR, EALR, SNALR 370-S-852, current license dated Apr 27, 2010. Licensee Heathwood Assisted Living At Penfield, Inc..
Nearest emergency room
8.2 miles
Rochester General Hospital, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Heathwood Assisted Living at Penfield this community | 151 | Not published | Active | 14 violations, 1 enforcement actions | |
| The Village at Penfield | 1.7 mi | 120 | Not published | Active | 0 violations, 0 enforcement actions |
| Fairport Baptist Homes Adult Care Facility | 1.8 mi | 42 | Not published | Active | 35 violations, 2 enforcement actions |
| Laurelwood at the Highlands | 4.5 mi | 75 | Not published | Active | 8 violations, 0 enforcement actions |
| Elderwood Village at Fairport | 4.7 mi | 80 | Not published | Active | 31 violations, 1 enforcement actions |
State inspection record14 violations, 1 enforcement actions
- Last inspection report
- February 9, 2026
- Inspections
- 15, 14 violations cited
- Complaint inspections
- 15, 14 violations cited
- Enforcement actions
- 1
- No violations cited at the last 5 inspections (November 2025 to February 2026)
Enforcement actions (Stipulation and Order issued)
- March 18, 2025: Stipulation and Order ACF-25-023
Inspection reports
- February 9, 2026, complaint survey: 0 violations Plan/Notice of Correction Not Required
- February 3, 2026, complaint survey: 0 violations Plan/Notice of Correction Not Required
- January 28, 2026, complaint survey: 0 violations Plan/Notice of Correction Not Required
- November 13, 2025, complaint survey: 0 violations Plan/Notice of Correction Not Required
- November 6, 2025, complaint survey: 0 violations Plan/Notice of Correction Not Required
Show all 9
- July 15, 2025, complaint survey: 1 violation (Termination of admission agreements) Plan/Notice of Correction Approved
- July 11, 2025, complaint survey: 1 violation (Case Management Services) Plan/Notice of Correction Approved
- March 20, 2025, complaint survey: 4 violations (Supervision, Disaster and emergency procedures, Monitoring, Medication Management) Plan/Notice of Correction Approved
- and 7 more on the state’s site
Read the full record on the state’s site →
DOH: “The Department conducts inspections for certification purposes every 12 to 18 months at each ACF, as well as follow-up inspections to ensure that any previously cited deficiencies are corrected. Additional investigations are conducted as a result of complaints and incident reports received by the Department.” DOH: “Violations under dispute through the Inspection Review Process (IRP) are not displayed.” Under 18 NYCRR Part 486, DOH may assess civil penalties against an adult care facility for violating its regulations. This community is certified for 151 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Inspection reports themselves are not online; you can request copies from DOH (how to request reports), and each facility must post its most recent report in a public area. Source: New York State Department of Health, Division of Adult Care Facilities and Assisted Living Surveillance, NYS Health Profiles, data as of October 15, 2026, covering April 1, 2022 through March 31, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Heathwood Assisted Living At Penfield, Inc.
- License type
- Enriched Housing Program / ALR, EALR, SNALR
- License number
- 370-S-852
- License status
- Active
- Current license dated
- 2010-04-27
- Licensed capacity
- 151
- Licensee
- Heathwood Assisted Living At Penfield, Inc.
- County
- Monroe County
Source: New York state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsOn the New York list of Medicaid providers (2026)
On the New York list of Medicaid providers. Listed as Heathwood Assisted Living at Penfield under Assisted Living Program (ALP). Assisted Living Program beds certified: 25 (2026 Q2). (state list, as of Jun 30, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in New York
- Assisted Living Program (ALP). Medicaid can pay for services through the Assisted Living Program (ALP), which is only for people who qualify for nursing home care. Medicaid recipients must have ALP services approved ahead of time by the local social services district. (state page)
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Aug 29, 2021 to Aug 26, 2023. Violations found: Overtime. Back wages: $7,573 owed to 43 employees. Employer as DOL recorded it: Heathwood Assisted Living at Penfield (Heathwood Assisted Living at Penfield, Inc.). Case 1984341.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 8.2 mi, nursing home 1.8 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- Rochester General Hospital, Rochester. 8.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Fairport Rehabilitation and Nursing Center, Fairport. 1.8 miles away, straight line.
- Nearest home health agency office
- Ur Medicine Home Care, Certified Services, Inc, Webster. 5.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14526 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fms-Living Center, Fairport, 4.6 miles away, straight line (CMS rating 2 of 5 stars)
Rochester General Hospital - Bay Creek Dialysis Center, Webster, 5.1 miles away, straight line (CMS rating 2 of 5 stars)
Fms-Irondequoit Bay Dialysis, Webster, 5.4 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 14526.
Ur Medicine Hospice, office in Webster, 5.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Rochester Regional Health Hospice Care, office in Rochester, 7.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Penfield. 0.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire relatively low, tornado relatively low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2025. What was it, and how was it fixed?
- The Department of Labor found wage violations here for a period ending August 2023. What changed in how staff are paid?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| New York State Department of Health, Division of Adult Care Facilities and Assisted Living Surveillance inspection records | Oct 15, 2026 | See above |
| New York Medicaid provider list | Jun 30, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Heathwood Assisted Living at Penfield provide?
Heathwood Assisted Living at Penfield is licensed by the state of New York for assisted living, memory care in Penfield, New York. Its licensed capacity is 151 residents.
Does Lilisity rate Heathwood Assisted Living at Penfield?
No. We publish state licensing details for Heathwood Assisted Living at Penfield but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Heathwood Assisted Living at Penfield cost?
Assisted Living in New York typically starts at $4,800 to $7,950 a month. Based on 80 communities that publish prices. These are area figures, not this community's price. Heathwood Assisted Living at Penfield does not publish its prices.
How do I contact Heathwood Assisted Living at Penfield?
Use Heathwood Assisted Living at Penfield's website, heathwoodassistedliving.com, or visit at 100 Elderwood Court, Penfield, NY 14526.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid