Nursing home
Hanover Hill Health Care Center
700 Hanover Street, Manchester, NH 03104 · Map
For profit - Corporation · 124 certified beds
Hanover Hill Health Care Center is a Medicare-certified nursing home in Manchester, New Hampshire. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.37 hours per resident per day, below the New Hampshire average of 3.88. Its most recent inspection on Dec 12, 2024 cited 6 deficiencies.
- 1 fine totaling $8,512In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hanover Hill Health Care Center compares
This facility vs. the New Hampshire and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Hampshire avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.37 | 3.88 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.43 | 0.74 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.95 | 2.39 | 2.34 | below avg |
| Nursing staff turnover | 47.0% | 48.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 4.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 10, 2026 inspection was corrected by March 23, 2026
Penalties in CMS records: 1 fine totaling $8,512, 1 total penalty.
What inspectors found at Hanover Hill Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Mar 10, 2026 · Full report (PDF) - Actual harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Dec 12, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 12, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 12, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 12, 2024 · Full report (PDF)
Show all 8 deficiencies
- Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Dec 12, 2024 · Full report (PDF) - Minimal
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Dec 12, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 30, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 700 Hanover Street
Manchester, NH 03104 - CMS certification #
- 305009
- Ownership
- For profit - Corporation
- Certified beds
- 124
- Avg residents/day
- 114.0
- Provider type
- Medicare and Medicaid
- First certified
- 1970-07-24
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hanover Hill Health Care Center using Google Maps.
Other public records
- Website says A memory care unit
Full public records, with dates and sources
Care and services
From the community’s website
What Hanover Hill Health Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our skilled rehabilitation facility and nursing home in Manchester, NH provides sub-acute rehabilitation, nursing care, and intermediate long-term care, and a specialized memory care unit in a luxurious 124-bed residence with all the comfort and security of home.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 2 cases here with no violations found, most recently for a period ending May 14, 2008.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Elliot Hospital, Manchester. 0.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- St Joseph Residence, Manchester. 0.1 miles away, straight line.
- Nearest home health agency office
- Interim Healthcare, Manchester. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 03104 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Manchester Dialysis, Manchester, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Manchester Kidney Center, Manchester, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fresenius Medical Care Londonderry, Londonderry, 8.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 03104.
Vna Home Health And Hospice Services, Inc, office in Manchester, 2.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Brookhaven Hospice Of New Hampshire LLC, office in Bedford, 3.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
Compassus - Greater Manchester, office in Bedford, 3.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Elliot Physicians Network, Manchester. 0.4 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Hanover Hill Health Care Center a good nursing home?
CMS gives Hanover Hill Health Care Center an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hanover Hill Health Care Center staffed?
Hanover Hill Health Care Center reports 3.37 total nurse hours per resident per day, compared with the New Hampshire average of 3.88.
Has Hanover Hill Health Care Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Hanover Hill Health Care Center have?
Hanover Hill Health Care Center is certified for 124 beds.