For profit - Limited Liability company ·
82 certified beds ·
Medicare and Medicaid
· Part of Genesis Healthcare (193 facilities)
4
Overall CMS Rating
★★★★☆
Crestwood Center is a Medicare-certified nursing home in Milford, New Hampshire. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.16 hours per resident per day, below the New Hampshire average of 3.88. Its most recent inspection on Dec 18, 2025 cited 3 deficiencies.
1 fine totaling $15,646 in CMS records.
1 total penalty
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★☆ 4/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★☆☆ 3/5
Short-Stay QM
★★★★★ 5/5
How Crestwood Center compares
This facility vs. the New Hampshire and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
New Hampshire avg
National avg
Total nurse staffing (hrs/resident/day)
3.16
3.88
3.89
below avg
RN staffing (hrs/resident/day)
0.82
0.74
0.68
above avg
Aide staffing (hrs/resident/day)
1.60
2.39
2.34
below avg
Nursing staff turnover
46.3%
48.5%
46.4%
below avg
Deficiencies cited, last inspection
3.0
4.0
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.16
Total Nurse Hrs/Resident/Day
0.82
RN Hrs/Resident/Day
0.74
LPN Hrs/Resident/Day
1.60
Aide Hrs/Resident/Day
2.82
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
46.3%
Registered Nurses
35.7%
Administrator Changes1 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Dec 18, 2025
Most Recent Inspection Date
3
Total Deficiencies Found
8
Health Inspection Score
1
Number of Fines
What inspectors found at Crestwood Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Dec 18, 2025
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Dec 18, 2025
Minimal
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Administration Deficiencies · Dec 18, 2025
Immediate jeopardy
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jun 26, 2024
Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Nursing and Physician Services Deficiencies · Jan 30, 2024
Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Nutrition and Dietary Deficiencies · Jan 30, 2024
Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Jan 30, 2024
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 30, 2024
Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident Rights Deficiencies · Jan 30, 2024
Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Resident Rights Deficiencies · Jan 30, 2024
Minimal
Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyAdministration Deficiencies · Jan 30, 2024
Minimal
Provide activities to meet all resident's needs.Quality of Life and Care Deficiencies · Jan 30, 2024
About This Facility
Address
40 Crosby Street Milford, NH 03055
CMS Certification #
305061
Ownership
For profit - Limited Liability company
Certified Beds
82
Avg Residents/Day
62.2
Provider Type
Medicare and Medicaid
First Certified
1996-04-01
Chain
Genesis Healthcare (193 facilities)
Setting
Urban
Part of Genesis Healthcare
193
Facilities Nationwide
Genesis Healthcare operates 193 nursing facilities across the United States.
CMS gives Crestwood Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Crestwood Center reports 3.16 total nurse hours per resident per day, compared with the New Hampshire average of 3.88.
Its most recent CMS inspection cited 3 deficiencies.
Crestwood Center is certified for 82 beds.
Admissions at Crestwood Center
For admissions, availability and rehab questions, call (603) 673-7061. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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