Nursing home
Wilora Lake Healthcare
6001 Wilora Lake Road, Charlotte, NC 28212 · Map
For profit - Corporation · Part of Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care (36 facilities) · 70 certified beds
Wilora Lake Healthcare is a Medicare-certified nursing home in Charlotte, North Carolina. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.11 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Feb 20, 2025 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Wilora Lake Healthcare compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.11 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.40 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.76 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 72.2% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 10.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Wilora Lake Healthcare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Feb 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Feb 20, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 23, 2022 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jun 23, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 6001 Wilora Lake Road
Charlotte, NC 28212 - CMS certification #
- 345473
- Ownership
- For profit - Corporation
- Certified beds
- 70
- Avg residents/day
- 62.0
- Provider type
- Medicare and Medicaid
- First certified
- 1995-09-26
- Chain
- Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care (36 facilities)
- Setting
- Urban
Part of Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care
Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care operates 36 nursing facilities across the United States. View all Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Wilora Lake Healthcare using Google Maps.
Other public records
- Staff pay 2 federal wage cases with violations found, since 2007
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Mar 19, 2023 to Mar 18, 2025. Violations found: Fair Labor Standards Act (pay and hours). Employer as DOL recorded it: Wilora Lake Healthcare Center (Wilora Lake HealthCare LLC). Case 2001786.
- Findings for Jun 24, 2007 to Jun 23, 2008. Violations found: Family and medical leave. Employer as DOL recorded it: Wilora Lake Health Care Center (Wilora Lake Healthcare, LLC dba Wilora Lake H). Case 1517919.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Novant Health Presbyterian Medical Center, Charlotte. 4.4 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Accordius Health at Charlotte, Charlotte. 0.7 miles away, straight line.
- Nearest home health agency office
- Interim Healthcare Of The Triad Inc., Charlotte. 3.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28212 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Charlotte East Dialysis, Charlotte, 0.5 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Kidney Care Regal Oaks, Charlotte, 1.1 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Independent Nephrology Services Charlotte, Charlotte, 1.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 28212.
Novant Health Hospice And Palliative Care A Department Of Novant Health, office in Charlotte, 4.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice & Palliative Care Charlotte Region, office in Charlotte, 10.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice & Palliative Care Palmetto Region, office in Fort Mill, 15.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Charlotte Neuroscience Foundation, Charlotte. 3.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Wilora Lake Healthcare a good nursing home?
CMS gives Wilora Lake Healthcare an overall rating of 3 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Wilora Lake Healthcare staffed?
Wilora Lake Healthcare reports 3.11 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Wilora Lake Healthcare had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Wilora Lake Healthcare have?
Wilora Lake Healthcare is certified for 70 beds.