740 Pavilion View Drive, Matthews, NC 28105
Call Willowbrooke Court Sc Ctr At Matthews Glen directly(704) 845-6220Willowbrooke Court Sc Ctr At Matthews Glen is a Medicare-certified nursing home in Matthews, North Carolina. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.97 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Jul 8, 2025 cited 3 deficiencies.
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.97 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.06 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.83 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | —% | 50.4% | 46.4% | — |
| Deficiencies cited, last inspection | 3.0 | 5.6 | 9.5 | below avg |
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
740 Pavilion View Drive
Matthews, NC 28105
345326
Non profit - Corporation
15
8.3
Medicare
1990-09-06
Acts Retirement-Life Communities (26 facilities)
Urban
Acts Retirement-Life Communities operates 26 nursing facilities across the United States.
View All Acts Retirement-Life Communities Facilities →Explore the area around Willowbrooke Court Sc Ctr At Matthews Glen using Google Maps.
CMS gives Willowbrooke Court Sc Ctr At Matthews Glen an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Willowbrooke Court Sc Ctr At Matthews Glen reports 4.97 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Its most recent CMS inspection cited 3 deficiencies.
Willowbrooke Court Sc Ctr At Matthews Glen is certified for 15 beds.
For admissions, availability and rehab questions, call (704) 845-6220. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
