Nursing home
Willow Valley Center for Nursing and Rehabilitation
1900 W 1St Street, Winston-Salem, NC 27104 · Map
For profit - Corporation · Part of Alliance Health Group (10 facilities) · 230 certified beds
Willow Valley Center for Nursing and Rehabilitation is a Medicare-certified nursing home in Winston-Salem, North Carolina. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.38 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Aug 29, 2025 cited 9 deficiencies.
- 5 fines totaling $283,330In CMS records: 5 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willow Valley Center for Nursing and Rehabilitation compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.38 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.26 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.56 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 61.3% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 9.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 20, 2026 inspection was corrected by March 4, 2026
Penalties in CMS records: 5 fines totaling $283,330, 5 total penalties.
What inspectors found at Willow Valley Center for Nursing and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Feb 20, 2026 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 20, 2026 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 20, 2026 · Full report (PDF) - Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Aug 29, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Aug 29, 2025 · Full report (PDF) - Minimal
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 25, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Jun 25, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1900 W 1St Street
Winston-Salem, NC 27104 - CMS certification #
- 345092
- Ownership
- For profit - Corporation
- Certified beds
- 230
- Avg residents/day
- 217.1
- Provider type
- Medicare and Medicaid
- First certified
- 1973-07-01
- Chain
- Alliance Health Group (10 facilities)
- Setting
- Urban
Part of Alliance Health Group
Alliance Health Group operates 10 nursing facilities across the United States. View all Alliance Health Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willow Valley Center for Nursing and Rehabilitation using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Novant Health Forsyth Medical Center, Winston-Salem. 2.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Arbor Acres United Methodist Retirement Community, Winston Salem. 0.8 miles away, straight line.
- Nearest home health agency office
- Adoration Home Health, Winston-Salem. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Wake Forest Baptist Medical Center Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27104 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Miller Street Dialysis Center, Winston Salem, 0.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Piedmont Dialysis Center, Winston Salem, 1.4 miles away, straight line (CMS rating 3 of 5 stars)
Highland Oaks Dialysis Center, Winston Salem, 2.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 27104.
Trellis Supportive Care, office in Winston Salem, 2.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Well Care Hospice, Inc., office in Advance, 10.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Of The Piedmont Inc, office in High Point, 17.0 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Wake Forest University Health Sciences, Winston Salem. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Willow Valley Center for Nursing and Rehabilitation a good nursing home?
CMS gives Willow Valley Center for Nursing and Rehabilitation an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willow Valley Center for Nursing and Rehabilitation staffed?
Willow Valley Center for Nursing and Rehabilitation reports 3.38 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Willow Valley Center for Nursing and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Willow Valley Center for Nursing and Rehabilitation have?
Willow Valley Center for Nursing and Rehabilitation is certified for 230 beds.