Nursing home
Arbor Acres United Methodist Retirement Community
1250 Arbor Road, Winston Salem, NC 27104 · Map
Non profit - Corporation · 6 certified beds
Arbor Acres United Methodist Retirement Community is a Medicare-certified nursing home in Winston Salem, North Carolina. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 5/5 for health inspections). Nurse staffing is 1.78 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Mar 20, 2025 cited 0 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Arbor Acres United Methodist Retirement Community compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 1.78 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.58 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.12 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 100.0% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 0.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 17, 2026 inspection was corrected by April 1, 2026
What inspectors found at Arbor Acres United Methodist Retirement Community
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Mar 17, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1250 Arbor Road
Winston Salem, NC 27104 - CMS certification #
- 345573
- Ownership
- Non profit - Corporation
- Certified beds
- 6
- Avg residents/day
- 7.9
- Provider type
- Medicare
- First certified
- 2017-06-30
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Arbor Acres United Methodist Retirement Community using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2025, 1 violation cited
Full public records, with dates and sources
Care and services
From the community’s website
What Arbor Acres United Methodist Retirement Community says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: alcove, one-bedroom.
One Bedroom - Alcove
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Dec 3, 2025: programmed (planned) inspection, complete (health). Case closed Aug 5, 2026. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 160128 - Arbor Acres United Methodist Retirement Community,.
Details
- Other than serious: Electrical equipment and installation (1910.303(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Jan 20, 2026.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Novant Health Forsyth Medical Center, Winston-Salem. 2.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Willow Valley Center for Nursing and Rehabilitatio, Winston-Salem. 0.8 miles away, straight line.
- Nearest home health agency office
- Adoration Home Health, Winston-Salem. 2.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Wake Forest Baptist Medical Center Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27104 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Miller Street Dialysis Center, Winston Salem, 1.0 mile away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Piedmont Dialysis Center, Winston Salem, 2.0 miles away, straight line (CMS rating 3 of 5 stars)
Highland Oaks Dialysis Center, Winston Salem, 3.4 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 27104.
Trellis Supportive Care, office in Winston Salem, 3.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Well Care Hospice, Inc., office in Advance, 10.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Of The Piedmont Inc, office in High Point, 17.7 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Wake Forest University Health Sciences, Winston Salem. 1.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Arbor Acres United Methodist Retirement Community a good nursing home?
CMS gives Arbor Acres United Methodist Retirement Community an overall rating of 4 out of 5 stars, including 1/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Arbor Acres United Methodist Retirement Community staffed?
Arbor Acres United Methodist Retirement Community reports 1.78 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Arbor Acres United Methodist Retirement Community had inspection problems?
Its most recent CMS inspection cited 0 deficiencies.
How many beds does Arbor Acres United Methodist Retirement Community have?
Arbor Acres United Methodist Retirement Community is certified for 6 beds.