For profit - Corporation ·
100 certified beds ·
Medicare and Medicaid
· Part of Simcha Hyman & Naftali Zanziper (94 facilities)
2
Overall CMS Rating
★★☆☆☆
Pelican Health Randolph Llc is a Medicare-certified nursing home in Charlotte, North Carolina. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.15 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Sep 17, 2025 cited 15 deficiencies.
3 fines totaling $19,663 in CMS records.
3 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★☆☆☆ 2/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★★☆☆☆ 2/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★☆☆ 3/5
How Pelican Health Randolph Llc compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
North Carolina avg
National avg
Total nurse staffing (hrs/resident/day)
3.15
3.78
3.89
below avg
RN staffing (hrs/resident/day)
0.73
0.59
0.68
above avg
Aide staffing (hrs/resident/day)
1.82
2.33
2.34
below avg
Nursing staff turnover
78.8%
50.4%
46.4%
above avg
Deficiencies cited, last inspection
15.0
5.6
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.15
Total Nurse Hrs/Resident/Day
0.73
RN Hrs/Resident/Day
0.60
LPN Hrs/Resident/Day
1.82
Aide Hrs/Resident/Day
2.91
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
78.8%
Registered Nurses
60.0%
Administrator Changes3 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Sep 17, 2025
Most Recent Inspection Date
15
Total Deficiencies Found
68
Health Inspection Score
3
Number of Fines
What inspectors found at Pelican Health Randolph Llc
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Environmental Deficiencies · Sep 17, 2025
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Sep 17, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Sep 17, 2025
Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Quality of Life and Care Deficiencies · Sep 17, 2025
Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Sep 17, 2025
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Sep 17, 2025
Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.Resident Assessment and Care Planning Deficiencies · Sep 17, 2025
Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Resident Rights Deficiencies · Sep 17, 2025
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 17, 2025
Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 17, 2025
Potential for harm
Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies · Sep 17, 2025
Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.Environmental Deficiencies · Sep 17, 2025
About This Facility
Address
4801 Randolph Road Charlotte, NC 28211
CMS Certification #
345134
Ownership
For profit - Corporation
Certified Beds
100
Avg Residents/Day
78.5
Provider Type
Medicare and Medicaid
First Certified
1980-10-01
Chain
Simcha Hyman & Naftali Zanziper (94 facilities)
Setting
Urban
Part of Simcha Hyman & Naftali Zanziper
94
Facilities Nationwide
Simcha Hyman & Naftali Zanziper operates 94 nursing facilities across the United States.
CMS gives Pelican Health Randolph Llc an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Pelican Health Randolph Llc reports 3.15 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Its most recent CMS inspection cited 15 deficiencies.
Pelican Health Randolph Llc is certified for 100 beds.
Admissions at Pelican Health Randolph Llc
For admissions, availability and rehab questions, call (704) 364-8363. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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