Nursing home
Pelican Health at Charlotte
2616 East 5Th Street, Charlotte, NC 28204 · Map
For profit - Corporation · Part of Simcha Hyman & Naftali Zanziper (94 facilities) · 120 certified beds
Pelican Health at Charlotte is a Medicare-certified nursing home in Charlotte, North Carolina. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.10 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Feb 3, 2025 cited 9 deficiencies.
- 5 fines totaling $70,925In CMS records: 5 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Pelican Health at Charlotte compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.10 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.83 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.75 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 80.4% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 9.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 5 fines totaling $70,925, 5 total penalties.
What inspectors found at Pelican Health at Charlotte
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 2, 2026 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 2, 2026 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Mar 2, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Mar 2, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Mar 2, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 2, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 2, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 2, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Mar 2, 2026 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 3, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 3, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Feb 3, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2616 East 5Th Street
Charlotte, NC 28204 - CMS certification #
- 345201
- Ownership
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 78.6
- Provider type
- Medicare and Medicaid
- First certified
- 1980-12-22
- Chain
- Simcha Hyman & Naftali Zanziper (94 facilities)
- Setting
- Urban
Part of Simcha Hyman & Naftali Zanziper
Simcha Hyman & Naftali Zanziper operates 94 nursing facilities across the United States. View all Simcha Hyman & Naftali Zanziper facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Pelican Health at Charlotte using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2019, 4 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 21, 2019: programmed (planned) inspection, complete (safety). Case closed Jul 1, 2019. 4 violations cited (1 serious, 3 other). Penalties: $5,300 proposed, $5,300 now. OSHA record. OSHA recorded the employer as 141611 - Complete Care Management LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(iv)). Penalty $3,500 proposed, $3,500 now. To be fixed by May 8, 2019.
- Other than serious: Personal protective equipment (general) (1910.132(d)(2)). Penalty $600 proposed, $600 now. To be fixed by May 8, 2019.
- Other than serious: Portable fire extinguishers (1910.157(c)(1)). Penalty $600 proposed, $600 now. To be fixed by May 8, 2019.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)). Penalty $600 proposed, $600 now. To be fixed by May 8, 2019.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Novant Health Presbyterian Medical Center, Charlotte. 0.9 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Novant Health Presbyterian Medical Center-snu, Charlotte. 0.9 miles away, straight line.
- Nearest home health agency office
- Interim Healthcare Of The Triad Inc., Charlotte. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Queen's Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28204 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Usrc Latrobe Dialysis, Charlotte, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Carolinas Medical Center Dialysis Unit, Charlotte, 1.6 miles away, straight line
Fmc Bma East Charlotte, Charlotte, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 28204.
Novant Health Hospice And Palliative Care A Department Of Novant Health, office in Charlotte, 1.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice & Palliative Care Charlotte Region, office in Charlotte, 8.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Carolinas Medical Center, Charlotte. 0.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Pelican Health at Charlotte a good nursing home?
CMS gives Pelican Health at Charlotte an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Pelican Health at Charlotte staffed?
Pelican Health at Charlotte reports 3.10 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Pelican Health at Charlotte had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Pelican Health at Charlotte have?
Pelican Health at Charlotte is certified for 120 beds.