10011 Providence Road West, Charlotte, NC 28277
Call Pavilion Health Center At Brightmore directly(980) 245-8500Pavilion Health Center At Brightmore is a Medicare-certified nursing home in Charlotte, North Carolina. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Jul 3, 2025 cited 7 deficiencies.
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.42 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.44 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.00 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 47.2% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 7.0 | 5.6 | 9.5 | above avg |
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
10011 Providence Road West
Charlotte, NC 28277
345563
For profit - Limited Liability company
108
96.3
Medicare and Medicaid
2014-03-20
Liberty Senior Living (35 facilities)
Urban
Liberty Senior Living operates 35 nursing facilities across the United States.
View All Liberty Senior Living Facilities →Explore the area around Pavilion Health Center At Brightmore using Google Maps.
CMS gives Pavilion Health Center At Brightmore an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Pavilion Health Center At Brightmore reports 3.42 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Its most recent CMS inspection cited 7 deficiencies.
Pavilion Health Center At Brightmore is certified for 108 beds.
For admissions, availability and rehab questions, call (980) 245-8500. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.