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Pavilion Health Center At Brightmore

10011 Providence Road West, Charlotte, NC 28277

Call Pavilion Health Center At Brightmore directly(980) 245-8500

For profit - Limited Liability company · 108 certified beds · Medicare and Medicaid · Part of Liberty Senior Living (35 facilities)

2
Overall
CMS Rating
★★☆☆☆

Pavilion Health Center At Brightmore is a Medicare-certified nursing home in Charlotte, North Carolina. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Jul 3, 2025 cited 7 deficiencies.

2 fines totaling $112,580 in CMS records. 2 total penalties
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CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★☆☆☆ 2/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★☆☆☆ 2/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★☆☆☆☆ 1/5

How Pavilion Health Center At Brightmore compares

This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityNorth Carolina avgNational avg
Total nurse staffing (hrs/resident/day)3.423.783.89below avg
RN staffing (hrs/resident/day)0.440.590.68below avg
Aide staffing (hrs/resident/day)2.002.332.34below avg
Nursing staff turnover47.2%50.4%46.4%below avg
Deficiencies cited, last inspection7.05.69.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.42
Total Nurse Hrs/Resident/Day
0.44
RN Hrs/Resident/Day
0.98
LPN Hrs/Resident/Day
2.00
Aide Hrs/Resident/Day
3.16
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
47.2%
Registered Nurses
53.8%
Administrator Changes 0 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jul 3, 2025
Most Recent Inspection Date
7
Total Deficiencies Found
44
Health Inspection Score
2
Number of Fines

What inspectors found at Pavilion Health Center At Brightmore

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Immediate jeopardy
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Dec 9, 2025
  • Potential for harm
    Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · Jul 3, 2025
  • Potential for harm
    Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Jul 3, 2025
  • Potential for harm
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Resident Assessment and Care Planning Deficiencies · Jul 3, 2025
  • Potential for harm
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Jul 3, 2025
  • Potential for harm
    Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Jul 3, 2025
  • Potential for harm
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 3, 2025
  • Immediate jeopardy
    Ensure that residents are free from significant medication errors.Pharmacy Service Deficiencies · Mar 26, 2024
  • Immediate jeopardy
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 26, 2024
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Mar 26, 2024
  • Potential for harm
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Administration Deficiencies · Mar 26, 2024
  • Potential for harm
    Provide activities to meet all resident's needs.Quality of Life and Care Deficiencies · Mar 26, 2024

About This Facility

Address

10011 Providence Road West
Charlotte, NC 28277

CMS Certification #

345563

Ownership

For profit - Limited Liability company

Certified Beds

108

Avg Residents/Day

96.3

Provider Type

Medicare and Medicaid

First Certified

2014-03-20

Chain

Liberty Senior Living (35 facilities)

Setting

Urban

Part of Liberty Senior Living

35
Facilities Nationwide

Liberty Senior Living operates 35 nursing facilities across the United States.

View All Liberty Senior Living Facilities →

Location & Nearby

Explore the area around Pavilion Health Center At Brightmore using Google Maps.

Frequently asked questions

CMS gives Pavilion Health Center At Brightmore an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Pavilion Health Center At Brightmore reports 3.42 total nurse hours per resident per day, compared with the North Carolina average of 3.78.

Its most recent CMS inspection cited 7 deficiencies.

Pavilion Health Center At Brightmore is certified for 108 beds.

Admissions at Pavilion Health Center At Brightmore

For admissions, availability and rehab questions, call (980) 245-8500. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

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