Assisted Living and Memory Care
Golden Pond
50 West Main St., Hopkinton, MA 01748 · Map
Licensed for 173 residents
Golden Pond is a state-licensed assisted living, memory care community in Hopkinton, Massachusetts. It is licensed for 173 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 173 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
4.3 miles
Milford Regional Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Golden Pond this community | 173 | Not published | Active | 10 findings in latest review | |
| The Residence at Whitcomb House | 5.2 mi | 68 | Not published | Active | No record |
| Cornerstone at Milford | 5.4 mi | 85 | Not published | Active | No record |
| Whitney Suites at Westborough | 5.5 mi | 34 | Not published | Active | 7 findings in latest review |
| Whitney Place at Westborough | 5.5 mi | 60 | Not published | Active | 9 findings in latest review |
State inspection record10 findings in latest review
- Last compliance review
- January 14, 2025
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Suspension with enrollment freeze that began on 1/9/25; Plan of Correction required
- Certified since 1997
Certification modification report, January 14, 2025 (AGE’s report)
- Review on site
- January 14, 2025
- Report dated
- January 24, 2025
- Action taken (as printed)
- Suspension with enrollment freeze that began on 1/9/25; Plan of Correction required
- Previous action (as printed)
- Emergency Action—Modification on 1/9/25 Suspension 10/19/23
- Certification (as printed)
- April 10, 2023 through April 10, 2025
- Review before this one
- October 3, 2023
- Corrections due by (as printed)
- February 23, 2025
- Findings cited
- 10 5 marked repeat
Summary: AGE cited 10 findings in this report, 5 of them marked as repeat findings from an earlier review. Suspension with enrollment freeze that began on 1/9/25; Plan of Correction required (AGE’s action).
The report says the residence is not in substantial compliance with 651 CMR 12.00.
On new move-ins, the report says: “Based on information AGE received about a situation with a Resident at Golden Pond Assisted Living (Residence), AGE had taken Emergency Action pursuant to 651 CMR 12.09(4)(f), requiring the Residence to cease enrollment of new Residents effective January 9, 2025.”
Summary of actions, as written: “Based on information AGE received about a situation with a Resident at Golden Pond Assisted Living (Residence), AGE had taken Emergency Action pursuant to 651 CMR 12.09(4)(f), requiring the Residence to cease enrollment of new Residents effective January 9, 2025. Related to that situation and Emergency Action, AGE determined it had sufficient information to establish cause to believe that the Residence may not be in compliance with applicable law and regulations and accordingly conducted an on-site Compliance Review pursuant to 651 CMR 12.09 at the Residence on January 14, 2025. Based on the findings of the Compliance Review and as further detailed in this letter, AGE has determined that the Residence is not in substantial compliance with the applicable provisions of 651 CMR 12.00, and that such failure to comply presents a threat to the health, safety, or welfare of its Residents. [...]”
- Finding A: General Requirements for an ALR: Emergency Response Dietary Reviews marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Delayed e-call response time not compliant with ALR policy. Insufficient monitoring of response times. Missing testing of system Insufficient dietary reviews.”
Regulation cited, as printed: 651 CMR 12.04(2)(b)3 651 CMR 12.04(2)(b)4.
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A&B (sections of the report)
- Finding B: General Requirements for an ALR: Special Care
Details
AGE’s finding, as written: “Missing Special Care Residence (SCR) Operational Reviews. Safety issues identified in the SCR.”
Regulation cited, as printed: 651 CMR 12.04(4)(a), (d)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(4)(a): Special Care (rule text: “All Special Care Residences shall be administered in accordance with the following safeguards: 1. [...]”)
Corrective action: See IV A&B (sections of the report)
- Finding C: General Requirements for an ALR: Screening and Assessment Service Plan Development and Requirements marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Inconsistent with documenting all requirements of Assessments and Service Plans. Missing Bedrail assessments.”
Regulation cited, as printed: 651 CMR 12.04(1)(d) 651 CMR 12.04(6)(a)4.a. 651 CMR 12.04(7)(b) 651 CMR 12.04(8)(a)3., (c) 651 CMR 12.06(5)(a) 651 CMR 12.08(1)(s)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(1)(d): Physical Requirements (rule text: “All Assisted Living Residences shall provide at a minimum, either a kitchenette or access to a refrigerator, sink, and heating element for all Residents, however, as part of a Resident's Service Plan, such access may be limited to [...]”); 651 CMR 12.04(6)(a): Screening and Assessment (rule text: “Prior to a Resident moving in, a nurse shall conduct an initial screening to assess and determine: 1. The prospective Resident's service needs and preferences and the ability of the Residence to meet those needs; 2. [...]”); 651 CMR 12.04(7)(b): Service Plan Development (rule text: “The Service Coordinator or nurse shall review the Resident's initial service plan within 30 days of the commencement of residency and document the review to ensure the Resident's needs and preferences are accurately incorporated therein [...]”); 651 CMR 12.04(8)(a): Service Plan Requirements (rule text: “Each service plan shall be based on a current assessment of the Resident, and indicate the following: 1. The services needed, including the minimum service package provided for a monthly fee and any additional services the Resident needs; [...]”); 651 CMR 12.06(5)(a): Special Care Residence Staffing (rule text: “A Special Care Residence shall have sufficient staff qualified by training and experience awake and on duty at all times to meet the 24-hour per day scheduled and reasonably foreseeable unscheduled needs of all Residents of a Special Care [...]”); 651 CMR 12.08(1)(s): Resident Rights (rule text: “Be free from Restraints;”)
Corrective action: See IV A&B (sections of the report)
- Finding D: General Requirements for an ALR-Service and Service Coordination: Quality Assurance and Performance Improvement marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvement requirements. Unsafe SAMM / LMA.”
Regulation cited, as printed: 651 CMR 12.04(10)(a), (b), (c), (d), (e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(a): Quality Assurance and Performance Improvement › Service Planning (rule text: “The Residence shall review a random sample of Resident assessments, service plans and progress notes at least once each year to ensure that the Residents' service plans have been implemented and meet the Resident's general needs and any [...]”)
Corrective action: See IV A&B (sections of the report)
- Finding E: Emergency Preparedness Plan and Reporting Requirements: Evacuation Drills and Rehearsals Reporting Resident Specific Emergencies marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Insufficient Documentation of elopement drills. Late submissions of Resident-specific incidents reports.”
Regulation cited, as printed: 651 CMR 12.04(11)(a)(4), (d), (e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(a): Emergency Preparedness Plan and Reporting Requirements › Plan Requirements (rule text: “1. The plan and any changes to the plan, which shall be developed in conjunction with local and state emergency planners, must include the following elements: a. [...]”)
Corrective action: See IV A&B (sections of the report)
Show all 10
- Finding F: General Requirements for an ALR: Controlled Substances (CS)
Details
AGE’s finding, as written: “Inaccurate CS count procedure.”
Regulation cited, as printed: 651 CMR 12.04(14)(a), (b)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(14)(a): Controlled Substances (rule text: “a reporting process by which any such incidents of theft or diversion are reported, documented and investigated; and”)
Corrective action: See IV A&B (sections of the report)
- Finding G: Resident Record: Progress Notes
Details
AGE’s finding, as written: “Inconsistent documentation of significant events.”
Regulation cited, as printed: 651 CMR 12.05(1)(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.05(1)(c): Resident Record (rule text: “Progress notes, which shall document significant occurrences, either observed by or reported to Residence staff, including significant or continued changes in the Resident's behavior or memory; [...]”)
Corrective action: See IV A (sections of the report)
- Finding H: Record Requirements: �orrespondence Log
Details
AGE’s finding, as written: “Missing information is necessary for the continuity of care.”
Regulation cited, as printed: 651 CMR 12.05(4)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.05(4): Record Requirements (rule text: “The Residence must maintain a staff correspondence log for each 24 hour period that communicates information necessary to maintain the continuity of care for all Residents. The correspondence log must be maintained for no less than 90 days.”)
Corrective action: See IV A (sections of the report)
- Finding I: Staffing Requirements: Staffing Levels
Details
AGE’s finding, as written: “Missing documentation of Staffing Level Reviews.”
Regulation cited, as printed: 651 CMR 12.06(4)(a)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.06(4)(a): Staffing Levels (rule text: “Each Residence must develop and implement a process for determining its staffing levels. [...]”)
Corrective action: See IV A (sections of the report)
- Finding J: Training Requirements: -Training Needs Assessment Introductory Visits and Review Supervision marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing Training Needs assessments. Inconsistent documentation of Introductory Visits. Biannual SAMM evaluations were not consistent documented for all PC staff.”
Regulation cited, as printed: 651 CMR 12.07(5) ,(7), (8)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.07(5): Training Requirements (rule text: “Each residence shall conduct an annual training needs assessment to prepare the curriculum for its required training and establish a process by which it will evaluate the efficacy of its training program.”)
Corrective action: See IV A&B (sections of the report)
Specific corrective actions AGE required
- Documentation of a newly completed operational testing for all Personal Emergency Response pendants and pull cords.
- Documentation of a newly completed SCR operational review including that all SCR doors are secured and alarmed.
- Documentation confirms that all applicable residents have a current bed rail assessment and that bed rails have been removed from Residents who have been assessed to not need bedrails.
- Documentation of a newly completed Medication Quality Plan Review, including a Medication Storage Unit audit, for all Residents on SAMM and LMA.
- Documentation of a newly completed Infection Control in-service training for all nurses and PC staff.
Show all 12
- Documentation of a newly completed LMA medication competency test for all nurses.
- Documentation of a newly completed Safety Policy and Procedure Review.
- Documentation confirming a newly completed elopement drill for all staff on all shifts.
- Documentation of current training for all care and nursing staff related to the Residence Controlled Substance Policy and the accurate count and reporting of inaccuracies of Controlled Substances.
- Documentation of a newly completed Training Needs Assessment.
- Documentation confirming new Introductory Visits for all Residents has been completed by an ALR nurse for all PC staff and that those Introductory Visits include a Hoyer lift needs review for appropriate Residents.
- Documentation confirming skills evaluations have been completed by an ALR nurse for all PC staff concerning the use of Hoyer lifts.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 173 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 173
- County
- Middlesex County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 4.3 mi, nursing home 3.3 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Milford Regional Medical Center, Milford. 4.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Waterview Lodge LLC, Rehabilitation & Healthcare, Ashland. 3.3 miles away, straight line.
- Nearest home health agency office
- Steady Steps Home Health & Rehab LLC, Hopkinton. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01748 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services Of Blackstone Valley, Milford, 6.3 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Framingham, Framingham, 7.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fresenius Medical Care Of Marlborough, Marlborough, 7.5 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 22 Medicare hospices tell CMS they serve ZIP code 01748.
Preferred Peaceful Transitions Home Health Care Inc, office in Milford, 4.8 miles away, straight line
Serenity Hospice, LLC, office in Southborough, 4.8 miles away, straight line
Vna & Hospice Of Greater Milford, office in Milford, 5.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Reliant Medical Group Inc, Milford. 4.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in January 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Golden Pond provide?
Golden Pond is licensed by the state of Massachusetts for assisted living, memory care in Hopkinton, Massachusetts. Its licensed capacity is 173 residents.
Does Lilisity rate Golden Pond?
No. We publish state licensing details for Golden Pond but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Golden Pond cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. Golden Pond does not publish its prices.
How do I contact Golden Pond?
Use Golden Pond's website, mass.gov/locations/golden-pond, or visit at 50 West Main St., Hopkinton, MA 01748.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid