Nursing home
Waterview Lodge, Rehabilitation & Healthcare
250 West Union Street, Ashland, MA 01721 · Map
For profit - Limited Liability company · 103 certified beds
Waterview Lodge, Rehabilitation & Healthcare is a Medicare-certified nursing home in Ashland, Massachusetts. CMS rates it 3 out of 5 stars overall (5/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.74 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Oct 29, 2024 cited 13 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Waterview Lodge, Rehabilitation & Healthcare compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.74 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.58 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.38 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | 14.9% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 13.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 25, 2026 inspection was corrected by April 11, 2026
What inspectors found at Waterview Lodge, Rehabilitation & Healthcare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 25, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Feb 25, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 250 West Union Street
Ashland, MA 01721 - CMS certification #
- 225598
- Ownership
- For profit - Limited Liability company
- Certified beds
- 103
- Avg residents/day
- 80.6
- Provider type
- Medicare and Medicaid
- First certified
- 1994-01-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Waterview Lodge, Rehabilitation & Healthcare using Google Maps.
Other public records
- Website says Respite stays, works with hospice, secured outdoor area
- Emergency In FEMA's high-risk flood area (Zone A)
Full public records, with dates and sources
Care and services
From the community’s website
What Waterview Lodge, Rehabilitation & Healthcare says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 16, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 16, 2026) - Has a secured outdoor area.
Lovely, secure outdoor patio with view of the garden, fountain and surrounding woodlands
(page, checked Oct 16, 2026) - Apartment types named: private room, semi-private room.
We offer private and semi-private rooms.
(page, checked Oct 16, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Metrowest Medical Center, Framingham. 4.2 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Bethany Skilled Nursing Facility, Framingham. 3.1 miles away, straight line.
- Nearest home health agency office
- Steady Steps Home Health & Rehab LLC, Hopkinton. 2.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01721 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Framingham, Framingham, 4.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fresenius Medical Care Of Marlborough, Marlborough, 7.8 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Dialysis Services Of Blackstone Valley, Milford, 8.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 22 Medicare hospices tell CMS they serve ZIP code 01721.
Serenity Hospice, LLC, office in Southborough, 3.9 miles away, straight line
Dignity Hospice Care, office in Framingham, 5.7 miles away, straight line
Preferred Peaceful Transitions Home Health Care Inc, office in Milford, 5.9 miles away, straight line - Nearest geriatric medicine practice
- Reliant Medical Group Inc, Milford. 5.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone A: 1% annual chance flood area (high risk); no base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding very low, wildfire very low, tornado very low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Waterview Lodge, Rehabilitation & Healthcare a good nursing home?
CMS gives Waterview Lodge, Rehabilitation & Healthcare an overall rating of 3 out of 5 stars, including 5/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Waterview Lodge, Rehabilitation & Healthcare staffed?
Waterview Lodge, Rehabilitation & Healthcare reports 3.74 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Waterview Lodge, Rehabilitation & Healthcare had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Waterview Lodge, Rehabilitation & Healthcare have?
Waterview Lodge, Rehabilitation & Healthcare is certified for 103 beds.