Assisted Living and Memory Care
Benchmark Senior Living at Woburn
1 Cedar St., Woburn, MA 01801 · Map
Licensed for 87 residents
Benchmark Senior Living at Woburn is a state-licensed assisted living, memory care community in Woburn, Massachusetts. It is licensed for 87 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $8,975 /mo | Oct 12, 2026 |
| Memory Care | $9,125 /mo | Oct 12, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 87 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
1.9 miles
Winchester Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Benchmark Senior Living at Woburn this community | 87 | $8,975/mo | Active | 6 findings in latest review | |
| New Horizons at Choate | 1.8 mi | 40 | Not published | Active | 5 findings in latest review |
| Windrose at Woburn | 1.9 mi | 33 | Not published | Active | 5 findings in latest review |
| The Arbors at Stoneham | 2.4 mi | 84 | Not published | Active | 8 findings in latest review |
| Winchester Mount Vernon House | 2.8 mi | 17 | Not published | Active | 0 findings in latest review |
State inspection record6 findings in latest review
- Last compliance review
- August 27, 2024
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Collection required
- Certified since 2016
Compliance review, August 27, 2024 (AGE’s report)
- Review on site
- August 27, 2024
- Report dated
- September 9, 2024
- Action taken (as printed)
- Plan of Collection required
- Previous action (as printed)
- None
- Certification (as printed)
- 9/26/2022 through 9/26/2024
- Review before this one
- July 26, 2023
- Corrections due by (as printed)
- October 9, 2024
- Findings cited
- 6 4 marked repeat
Summary: AGE cited 6 findings in this report, 4 of them marked as repeat findings from an earlier review. Plan of Collection required (AGE’s action).
Summary of actions, as written: “EOEA conducted an on-site Compliance Review on August 27, 2024. Benchmark Senior Living at Woburn (Residence) will continue to be certified until the Executive Office of Elder Affairs (Elder Affairs) issues a notice regarding final approval or denial of the application for recertification. Final approval will be granted when the issues discussed below have been clarified or corrected in writing.”
- Finding A: General Requirements for an ALR: Emergency Response Dietary Reviews marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Delayed e-call response time not compliant with ALR policy. ALR management not monitoring late response times. Insufficient dieta1y menus.”
Regulation cited, as printed: 651 CMR 12.04(2)(b) (3)(b),(4)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B: General Requirements for an ALR: Screening and Assessment Service Plan Development and Requirements
Details
AGE’s finding, as written: “Inconsistent with documenting all requirements of Assessments and Service Plans. Inconsistent Bedrail assessments.”
Regulation cited, as printed: 651 CMR 12.04(8)(3) 651 CMR 12.08(1)(s)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(8): Service Plan Requirements; 651 CMR 12.08(1)(s): Resident Rights (rule text: “Be free from Restraints;”)
Corrective action: See IV A&B (sections of the report)
- Finding C: General Requirements for an ALR-Service and Service Coordination: Quality Assurance and Performance Improvement marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvement requirements. Unsafe SAMM and LMA”
Regulation cited, as printed: 651 CMR 12.04(10)(a)(b)(c)(2),(d)(e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(a): Quality Assurance and Performance Improvement › Service Planning (rule text: “The Residence shall review a random sample of Resident assessments, service plans and progress notes at least once each year to ensure that the Residents' service plans have been implemented and meet the Resident's general needs and any [...]”)
Corrective action: See IV A (sections of the report)
- Finding D: Emergency Preparedness Plan and Reporting Requirements: Evacuation Drills and Rehearsals Reporting Resident Specific Emergencies marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Insufficient Documentation of fire and elopement drills. Late submissions of Resident-specific incidents reports.”
Regulation cited, as printed: 651 CMR 12.04(11)(a)(3)(4)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(a): Emergency Preparedness Plan and Reporting Requirements › Plan Requirements (rule text: “1. The plan and any changes to the plan, which shall be developed in conjunction with local and state emergency planners, must include the following elements: a. [...]”)
Corrective action: See IV A (sections of the report)
- Finding E: Record Requirements: Correspondence Log
Details
AGE’s finding, as written: “Missing information is necessary for the continuity of care.”
Regulation cited, as printed: 651 CMR 12.05(4)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.05(4): Record Requirements (rule text: “The Residence must maintain a staff correspondence log for each 24 hour period that communicates information necessary to maintain the continuity of care for all Residents. The correspondence log must be maintained for no less than 90 days.”)
Corrective action: See IV A (sections of the report)
- Finding F: Training Requirements: Supervision marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Biannual skills evaluations were not consistently documented for all PC staff.”
Regulation cited, as printed: 651 CMR 12.07(8)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.07(8): Supervision (rule text: “A qualified nurse shall, at least once every six months, evaluate the Personal Care Services provided by personal care staff of the Residence or by contracted providers. [...]”)
Corrective action: See IV A&B (sections of the report)
Specific corrective actions AGE required
- Documentation confirming that all applicable residents have a current bed rail assessment.
- Documentation confirming PC Skills evaluations have been completed by a nurse for all PC staff.
What AGE reviewed and found (AGE’s words)
- Service and Service Coordination Requirements-Emergency Response
- EOEA reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency needs situation.
- During the last ten days of the months of July 2024 there were 125 e-call response times over the fifteen (15) minutes required by Residence policy.
- Documentation of Residence management monitoring response times over the fifteen (15) minute limit, in accordance with the ALR policy, was missing for July 2024.
Dietary Reviews
- EOEA reviewed Residence's dietary plan reviews from the 2023 calendar year through the date of the Compliance Review to confirm consistency with the most recent edition of the Dietary Guidelines.
- Menus lacked the inclusion of the required language designating that the meal selections meet the minimum dietary standards of the daily recommended allowances of sodium, sugar and fat content as established by the Food and Nutrition Board of the National Research Council of the National Academy of Sciences.
- General Requirements for an Assisted Living Residence (ALR)-
- EOEA reviewed five (5) Resident Records reviewing documentation from April 2022 through the date of the Compliance Review to determine compliance with the requirements for Screenings, Assessments and Service Plan Development and Requirements.
Service Plan Development and Requirements
- Documentation of individualized enrichment activities provided to the residents was missing in four (4) Special Care Residence (SCR) records.
Bed Rail Assessments
- EOEA reviewed the Residence records of 13 Residents utilizing bed rails / U-bars or similar devices for the period of 2023 through the date of the Compliance Review to determine compliance with the required assessment by a physical/occupational therapist every six months.
- Documentation of an assessment conducted by a physical/occupational therapist every six months for five (5) Residents noting that the Resident can independently navigate around a bed rail/ U-bar for the calendar years reviewed was missing.
- Quality Assurance and Performance Improvement
- EOEA reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety
- Assurances, and Medication Quality from July 26, 2023, through the date of the Compliance Review.
Service Planning
- Documentation of the date of the review and the person responsible for the follow up to findings was missing for the 2023 calendar year reviewed.
Resident Safety Assurances
- Documentation of the date of the review and the person responsible for the follow up to findings was missing for the 2023 calendar year reviewed.
Medication Quality Plan
- EOEA reviewed the Residence's quarterly medication documentation audits from July 26, 2023 through the date of the Compliance Review to ensure compliance with SAMM, LMA and Residence policies.
- Documentation of the date of the person responsible for the follow up to findings was missing for the 2023 calendar year reviewed.
Medication administration observation
- EOEA observed one (1) Personal Care (PC) staff and one (1) nurse providing medication assistance to nine (9) Residents to ensure the Residence has developed and implemented systems that support and promote safe SAMM and LMA.
SAMM
- EOEA observed one (1) PC staff not practicing hand hygiene prior to providing care to four (4) Residents.
- EOEA observed one (1) PC staff document the Resident's Medication Administration Record prior to observing the Resident's actions.
- EOEA observed one (1) Resident's family filled cassette missing a label including the Resident's name.
LMA
- EOEA observed one (1) expired medication in one (1) Resident's Medication Storage Unit.
- EOEA observed one (1) Exemption C without a documented open date in one (1) Resident's Medication Storage Unit.
- EOEA observed the nurse crush one (1) Resident's medication and could not provide a crushed medication physician order.
- Reporting Resident-specific Emergencies-Evacuation Drills and Rehearsals
- EOEA reviewed the Residence's Emergency Plan to ensure compliance that the Residence can address potential disasters and emergencies.
- Documentation of fire drills was missing for the first shift for the 2023 calendar year reviewed.
- Documentation of elopement drill was missing for the third shift for the 2023 calendar year reviewed.
Incident Reports
- EOEA reviewed the Residence records and incident reports from July 2023 through the date of the Compliance Review to determine whether the Residence complied with the requirement to qualifying incidents to EOEA within 24 hours after the occurrence of the incident or accident.
- The Residence filed 19 incident reports greater than 24 hours after the occurrence of the incident or accident.
- Record Requirements- Correspondence Log
- EOEA reviewed the documentation maintained in two 90-day correspondence logs to communicate information necessary to maintain the continuity of care for Residents.
- Both logs did not consistently document all significant or pertinent information necessary to maintain the continuity of care for all Residents.
- Training Requirements- Supervision
- EOEA reviewed the records of seven (7) Personal Care (PC) staff to determine compliance with Personal Care evaluation requirements in the calendar year 2023 through the date of the Compliance Review.
- Documentation confirming the completion of Personal Care (PC) skills and SAMM evaluations every six months was missing from seven (7) records.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 87 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 87
- County
- Middlesex County
- Executive Director
- Dana DeMiles
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.9 mi, nursing home 1.5 mi, pharmacy 1.2 mi
- Nearest hospital with an emergency room
- Winchester Hospital, Winchester. 1.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Bear Hill Healthcare and Rehabilitation Center, Stoneham. 1.5 miles away, straight line.
- Nearest home health agency office
- Edge Life Healthcare Inc, Woburn. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01801 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Services Of Stoneham, Stoneham, 1.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Woburn Dialysis, Woburn, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Burlington Regional Dialysis, Burlington, 3.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 01801.
Compassionate Care Hospice, office in Woburn, 1.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Visiting Nurse & Community Care, office in Arlington, 5.9 miles away, straight line
Beacon Hospice, An Amedisys Company, office in Charlestown, 8.1 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Atrius Health Inc, Burlington. 3.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; in FEMA's high-risk flood area (Zone AE)
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- This address is in FEMA's high-risk flood area. Where do residents go in an evacuation, and how do you move them?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Benchmark Senior Living at Woburn provide?
Benchmark Senior Living at Woburn is licensed by the state of Massachusetts for assisted living, memory care in Woburn, Massachusetts. Its licensed capacity is 87 residents.
Does Lilisity rate Benchmark Senior Living at Woburn?
No. We publish state licensing details for Benchmark Senior Living at Woburn but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Benchmark Senior Living at Woburn cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Benchmark Senior Living at Woburn?
Use Benchmark Senior Living at Woburn's website, mass.gov/locations/benchmark-senior-living-at-woburn, or visit at 1 Cedar St., Woburn, MA 01801.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid