Assisted Living
New Horizons at Choate
21 Warren Ave., Woburn, MA 01801 · Map
Licensed for 40 residents
New Horizons at Choate is a state-licensed assisted living community in Woburn, Massachusetts. It is licensed for 40 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 40 residents
Certified Assisted Living Residence.
Nearest emergency room
1.8 miles
Winchester Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| New Horizons at Choate this community | 40 | Not published | Active | 5 findings in latest review | |
| AVIVA Country Club Heights | 1.1 mi | 107 | Not published | Active | 6 findings in latest review |
| The Gables at Winchester | 1.4 mi | 123 | Not published | Active | 7 findings in latest review |
| Benchmark Senior Living at Woburn | 1.8 mi | 87 | $8,975/mo | Active | 6 findings in latest review |
| Winchester Mount Vernon House | 2.0 mi | 17 | Not published | Active | 0 findings in latest review |
State inspection record5 findings in latest review
- Last compliance review
- July 31, 2025
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction required
- Certified since 1997
Compliance review, July 31, 2025 (AGE’s report)
- Review on site
- July 31, 2025
- Report dated
- August 8, 2025
- Action taken (as printed)
- Plan of Correction required
- Previous action (as printed)
- No
- Certification (as printed)
- Deemed Certified since 7/15/2025
- Review before this one
- June 12, 2023
- Corrections due by (as printed)
- September 8, 2025
- Findings cited
- 5 3 marked repeat
Summary: AGE cited 5 findings in this report, 3 of them marked as repeat findings from an earlier review. Plan of Correction required (AGE’s action).
Summary of actions, as written: “AGE conducted an on-site Compliance Review on July 31, 2025. New Horizons at Choate (Residence) will continue to be certified until AGE issues a notice regarding final approval or denial of the application for recertification. Final approval will be granted when the issues discussed below have been clarified or corrected in writing. New Horizons at Choate August 8, 2025”
- Finding A.: General Requirements for an ALR: Emergency Response marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Insufficient monitoring of response times.”
Regulation cited, as printed: 651 CMR 12.04(2)(b)3
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B.: Emergency Preparedness Plan and Reporting Requirements: -Reporting Resident Specific -Evacuation Drills and Rehearsals
Details
AGE’s finding, as written: “Late submissions of Resident-specific incidents reports. Insufficient Documentation of elopement drills and fire drills.”
Regulation cited, as printed: 651 CMR 12.04(11)(a)(4), (d), (e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(a): Emergency Preparedness Plan and Reporting Requirements › Plan Requirements (rule text: “1. The plan and any changes to the plan, which shall be developed in conjunction with local and state emergency planners, must include the following elements: a. [...]”)
Corrective action: See IV A (sections of the report)
- Finding C.: General Requirements for an ALR: Quality Assurance and Performance Improvement marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvements requirements. Unsafe SAMM and LMA”
Regulation cited, as printed: 651 CMR 12.04(10)(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(c): Quality Assurance and Performance Improvement › Medication Quality Plan (rule text: “The Residence shall develop and implement systems that support and promote safe SAMM, and if applicable, LMA programs. The Medication quality plan shall include but need not be limited to the following components: 1. [...]”)
Corrective action: See IV A&B (sections of the report)
- Finding D.: General Requirements for an ALR: Service Plan Development and Requirements marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing Bed Rail Assessments”
Regulation cited, as printed: 651 CMR 12.08(1)(s)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.08(1)(s): Resident Rights (rule text: “Be free from Restraints;”)
Corrective action: See IV A&B (sections of the report)
- Finding E.: Staffing Requirements: Health Screening Requirements
Details
AGE’s finding, as written: “Missing documentation of employee Health Screening Requirements.”
Regulation cited, as printed: 651 CMR 12.06(8)(e)1.
What the cited rule covers (651 CMR 12.00): 651 CMR 12.06(8)(e): Contagious Disease and Vaccination Requirements › Influenza Vaccine (rule text: “1. Subject to the provisions of 651 CMR 12.06(8)(g), each Residence shall ensure that all personnel are vaccinated annually with seasonal influenza vaccine, inactivated or live, or an attenuated influenza vaccine, including a seasonal [...]”)
Corrective action: See IV A (sections of the report)
Specific corrective actions AGE required
- Documentation confirming applicable staff received re-education on requirements for Family filled medication cassettes labels and reporting requirements to the Wellness nurse and re-education requirements of SAMM.
- Documentation of completion of all Personnel Record requirements for all personnel.
- Documentation confirming a completed and current assessment of all Residents using a bed rail or u-bar.
- Documentation confirming a newly completed elopement drill for all staff on all shifts.
- Documentation confirming a newly completed Fire drill for all staff on all shifts.
- Documentation of a newly completed operational testing for all Personal Emergency Response pendants and pull cords.
What AGE reviewed and found (AGE’s words)
- Service and Service Coordination Requirements - Emergency Response
- AGE reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency.
- Documentation of Residence management monitoring response times over the seven-minute limit was missing for November 2023, August 2024 and June 2025.
- Reporting Resident-specific Emergencies- Incident Reports
- AGE reviewed the Residence records and incident reports from last quarter of calendar year 2023 through the date of the Compliance Review to determine whether the Residence complied with the requirement to report qualifying incidents to AGE within 24 hours after the occurrence of the incident or accident.
- The Residence filed 6 incident reports greater than 24 hours after the occurrence of the incident or accident.
Evacuation Drills and Rehearsals
- AGE reviewed the Residence's Emergency Plan to ensure compliance that the
- Residence can address potential disasters and emergencies.
- Documentation of an elopement drill was missing for all shifts for the calendar years 2023,2024 and 2025 reviewed.
- Documentation of a Fire drill was missing for the second and third shifts for calendar years 2023, 2024 and 2025 reviewed.
- Quality Assurance and Performance Improvement
- AGE reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety Assurances, and Medication Quality from last quarter of calendar year 2023, through the date of the Compliance Review.
Resident Safety Assurances
- Documentation of an Evidenced Informed Falls Prevention Program review being included in the annual safety review process was missing for the 2023 and 2024 calendar years reviewed.
- Documentation that the Residence identified the date the Safety audit was conducted, Name of the person/title who conducted each audit, a target date for follow-up action, staff responsible for follow-up and documented clear outcomes were missing for calendar years 2024 and 2025.
Medication administration observation
- AGE observed three Certified Nursing Assistant staff providing medication assistance to four Residents to ensure the Residence has developed and implemented systems that support and promote safe SAMM / LMA.
SAMM
- AGE observed one Resident's medication stored unsecured in resident's bathroom, no locked SAMM medication box available.
- AGE observed three Resident's family filled medication planners without the required labels.
- General Requirements for an Assisted Living Residence (ALR)
- AGE reviewed five Resident Records reviewing documentation from last quarter of calendar year 2023 through the date of the Compliance Review to determine compliance with the requirements for Screenings, Assessments and Service Plan Development and Requirements.
Bed Rail Assessments
- AGE reviewed the Residence records of seven Residents utilizing bed rails / U-bars or similar devices for the period of last quarter of calendar year 2023 through the date of the Compliance Review to determine compliance with the required assessment by a physical/occupational therapist every six months.
- Documentation of an assessment conducted by a physical/occupational therapist every six months for four Residents noting that the Resident can independently navigate around a bed rail/ U-bar for the calendar years reviewed was missing.
- Staffing Requirements- Health Screening Requirements
- AGE reviewed the personnel records of nine staff members to determine compliance with Health Screening requirements.
- Two records were missing documentation to confirm seasonal influenza vaccinations or declination statements for the 2024/2025 flu season.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 40 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence
- License status
- Active
- Licensed capacity
- 40
- County
- Middlesex County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.8 mi, nursing home 0.6 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- Winchester Hospital, Winchester. 1.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Woburn Rehabilitation and Nursing Center, Woburn. 0.6 miles away, straight line.
- Nearest home health agency office
- Joy At Home Care Inc, Woburn. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01801 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Woburn Dialysis, Woburn, 0.0 miles away, straight line (CMS rating 3 of 5 stars)
Davita Burlington Regional Dialysis, Burlington, 3.1 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Services Of Stoneham, Stoneham, 3.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 01801.
Compassionate Care Hospice, office in Woburn, 0.8 miles away, straight line (CMS family survey rating 2 of 5 stars)
Visiting Nurse & Community Care, office in Arlington, 4.8 miles away, straight line
Beacon Hospice, An Amedisys Company, office in Charlestown, 7.7 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Atrius Health Inc, Burlington. 1.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does New Horizons at Choate provide?
New Horizons at Choate is licensed by the state of Massachusetts for assisted living in Woburn, Massachusetts. Its licensed capacity is 40 residents.
Does Lilisity rate New Horizons at Choate?
No. We publish state licensing details for New Horizons at Choate but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does New Horizons at Choate cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. New Horizons at Choate does not publish its prices.
How do I contact New Horizons at Choate?
Use New Horizons at Choate's website, mass.gov/locations/new-horizons-at-choate, or visit at 21 Warren Ave., Woburn, MA 01801.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid