Crossings at Banta Pointe Senior Living

Last licensure survey

February 3, 2026

Licensure surveys in three years

3

Complaint surveys in three years

9

Complaints with findings cited

4

Complaints with no findings cited

6

State findings (first visits, three years)

22

Substantiated complaint surveys (IDOH count)

2026: 1, 2025: 6, 2024: 3

Surveys (newest first)

• February 3, 2026: Complaint, Re-Licensure, 8 findings cited · survey report (PDF)
  • Intake 466956: State deficiencies related to the allegations are cited at R241.
  • Intake 467067: No deficiencies related to the allegations are cited.
  • Administration and Management (deficiency): Based on observation, record review, and interview, the facility failed to report an unusual occurrence to Indiana Department of Health (IDOH). 410 IAC 16.2-5-1.3(g)(1-6); correction date in the facility plan February 26, 2026
  • Personnel (noncompliance): Based on interview and record review, the facility failed to obtain a pre-employment background check on 1 of 5 staff members reviewed. 410 IAC 16.2-5-1.4(a); correction date in the facility plan February 26, 2026
  • Personnel (deficiency): Based on interview and record review, the facility failed to ensure a staff member had a valid Certified Nurse Aide (CNA) certification prior to working in the capacity as a CNA for 1 of 10 CNAs reviewed for CNA certification status. 410 IAC 16.2-5-1.4(c); correction date in the facility plan February 26, 2026
  • Sanitation and Safety Standards (deficiency): Based on observation, interview, and record review, the facility failed to ensure potentially hazardous materials were kept secure behind locked doors to prevent resident's access to the hazardous materials for 8 of 55 self-mobile cognitively impaired residents residing in the facility. 410 IAC 16.2-5-1.5(e)(1-4); correction date in the facility plan February 26, 2026
  • Sanitation & Safety Standards (noncompliance): Based on interview and record review, the facility failed to ensure a pet, who routinely visited the facility, had received an updated rabies vaccination and a periodic veterinary wellness examination as required, for 1 of 4 pets, reviewed for pet vaccination records. 410 IAC 16.2-5-1.5(h); correction date in the facility plan February 26, 2026
  • Physical Plant Standards (deficiency): Based on observation, interview, and record review, the facility failed to ensure water temperatures were maintained between one hundred (100) degrees Fahrenheit and one hundred and twenty (120) degrees Fahrenheit for 8 of 10 apartments observed. 410 IAC 16.2-5-1.6(k); correction date in the facility plan February 26, 2026
  • Evaluation (noncompliance): Based on record review and interview, the facility failed to obtain a baseline admission weight for 1 of 7 residents reviewed for weights. 410 IAC 16.2-5-2(c)(1-4)(d); correction date in the facility plan February 26, 2026
  • Health Services (offense): Based on interview and record review, the facility failed to ensure only qualified personnel administered medications for 1 of 3 residents reviewed for medication administration. 410 IAC 16.2-5-4(e)(1); correction date in the facility plan February 26, 2026
• October 15, 2025: Complaint, found in compliance · survey report (PDF)
  • Complaint IN00465283: No deficiencies related to the allegations are cited.
• July 30, 2025: Complaint, found in compliance · survey report (PDF)
  • Complaint IN00463157: No deficiencies related to the allegation are cited.
• April 29, 2025: Complaint, 1 finding cited · survey report (PDF)
  • Complaint IN00457589: State deficiencies related to the allegations is cited at R0053.
  • Residents' Rights (deficiency): Based on interview and record review, the facility failed to protect the resident's right to be free from verbal abuse for 1 of 3 residents reviewed. 410 IAC 16.2-5-1.2(w); correction date in the facility plan May 28, 2025
• March 14, 2025: Complaint, Re-Licensure, 7 findings cited · survey report (PDF)
  • Complaint IN00453902: State deficiencies related to the allegations are cited at R306.
  • Residents' Rights (deficiency): Based on observation, interview, and record review, the facility failed to protect the residents' right to confidentiality of their clinical and personal records, with the potential to affect 48 of 48 residents. 410 IAC 16.2-5-1.2(x); correction date in the facility plan April 30, 2025
  • Sanitation and Safety Standards (deficiency): Based on observation, interview, and record review, the facility failed to ensure that potentially hazardous materials were kept secure behind locked doors to prevent residents' access to hazardous materials for 8 of 48 self-mobile and cognitively impaired residents residing in the facility. 410 IAC 16.2-5-1.5(e)(1-4); correction date in the facility plan April 30, 2025
  • Evaluation (deficiency): Based on interview and record review, the facility failed to ensure resident service plans had a signature from the resident or the responsible party for 2 of 7 residents reviewed for service plans. 410 IAC 16.2-5-2(e)(1-5); correction date in the facility plan April 30, 2025
  • Food and Nutritional Services (deficiency): Based on observation, interview, and record review, the facility failed to ensure foods were maintained and served in a sanitary and safe manner for 2 of 3 observations. 410 IAC 16.2-5-5.1(f); correction date in the facility plan April 30, 2025
  • Pharmaceutical Services (noncompliance): Based on interview and record review, the facility failed to document a completed drug disposition for a resident that was discharged for 1 of 2 residents reviewed for drug disposition. 410 IAC 16.2-5-6(g)(1-9); correction date in the facility plan April 30, 2025
  • Infection Control (noncompliance): Based on record review and interview, the facility failed to ensure that annual health statements were documented for 1 of 7 residents reviewed. 410 IAC 16.2-5-12(d); correction date in the facility plan April 30, 2025
  • Infection Control (noncompliance): Based on interview and record review, the facility failed to ensure a resident was provided the second step of a two-step Mantoux skin test (tool used for screening for tuberculosis) upon admission for 1 of 7 residents reviewed for tuberculosis skin tests. 410 IAC 16.2-5-12(e)(f)(g); correction date in the facility plan April 30, 2025

IDOH consumer report → (CROSSINGS AT BANTA POINTE SENIOR LIVING)

Findings are counted from IDOH survey reports for first visits only, so a finding repeated on a revisit is not counted twice. Source: Indiana Department of Health, Division of Long Term Care, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.