Country Charm is a state-licensed assisted living community in Greenwood, Indiana. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,010 /mo | Oct 12, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensure survey: Aug 21, 2026. See the record
License
Active
Residential Care Facility 25-011478-1.
Nearest emergency room
1.9 miles
Community Hospital South, Inc., rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Country Charm this community | Not listed | $4,010/mo | Active | 8 state findings in 3 years | |
| Bickford of Greenwood | 1.3 mi | Not listed | $4,256/mo | Active | 19 state findings in 3 years |
| Hellenic Senior Living of Indianapolis | 2.0 mi | Not listed | Not published | Active | 16 state findings in 3 years |
| Demaree Crossing Assisted Living and Memory Care | 2.5 mi | Not listed | $3,200/mo | Active | 34 state findings in 3 years |
| Grand Victorian of Greenwood | 2.6 mi | Not listed | Not published | Active | 15 state findings in 3 years |
State inspection record8 state findings in 3 years
- Last licensure survey
- August 21, 2026
- Licensure surveys in three years
- 3
- Complaint surveys in three years
- 6
- Complaints with findings cited
- 0
- Complaints with no findings cited
- 10
- State findings (first visits, three years)
- 8
- Substantiated complaint surveys (IDOH count)
- 2026: 1, 2025: 3, 2024: 2
Surveys (newest first)
- August 21, 2026: Complaint, Re-Licensure, 4 findings cited · survey report (PDF)
- Intake 471430: No deficiencies related to the allegations are cited.
- Residents' Rights (offense): Based on record review and interview, the facility failed to protect the residents right to be free from neglect for 1 of 3 residents reviewed for smoking. 410 IAC 16.2-5-1.2(v)(1-6)
- Personnel (deficiency): Based on interview and record review, the facility failed to ensure at least one staff member per shift were CPR (Cardiopulmonary Resuscitation) and First Aid certified for 4 of 21 shifts reviewed. 410 IAC 16.2-5-1.4(b)
- Health Services (offense): Based on interview and record review, the facility failed to ensure physician orders for medication administration were being followed for 1 of 3 residents reviewed. 410 IAC 16.2-5-4(e)(1)
- Pharmaceutical Services (noncompliance): Based on record review and interview, the facility failed to ensure a drug disposition record was completed for residents who had discharged from the facility for 2 of 2 residents reviewed for discharge. 410 IAC 16.2-5-6(g)(1-9)
- July 16, 2025: Re-Licensure, 2 findings cited · survey report (PDF)
- Health Services (deficiency): Based on observation, interview, and record review, the facility failed to ensure a Qualified Medication Aide obtained authorization from a licensed nurse prior to the administration of an as needed (PRN) medication for 1 of 5 medication administration observations. 410 IAC 16.2-5-4(e)(6); correction date in the facility plan August 15, 2025
- Food and Nutritional Services (deficiency): Based on observation, interview, and record review, the facility failed to ensure foods were served in a sanitary and safe manner for 1 of 4 kitchen observations. 410 IAC 16.2-5-5.1(f); correction date in the facility plan August 15, 2025
- April 30, 2025: Complaint, found in compliance · survey report (PDF)
- Complaint IN00456316: No deficiencies related to the allegation are cited.
- March 13, 2025: Complaint, found in compliance · survey report (PDF)
- Complaint IN00454962: No deficiencies related to the allegations are cited.
- January 10, 2025: Complaint, found in compliance · survey report (PDF)
- Complaint IN00450588: No deficiencies related to the allegations are cited.
- Complaint IN00450662: No deficiencies related to the allegations are cited.
- December 13, 2024: Complaint, found in compliance · survey report (PDF)
- Complaint IN00446458: No deficiencies related to the allegations are cited.
- August 30, 2024: Complaint, Re-Licensure, 2 findings cited · survey report (PDF)
- Complaint IN00439225: No deficiencies related to the allegations are cited.
- Complaint IN00440221: No deficiencies related to the allegations are cited.
- Complaint IN00440415: No deficiencies related to the allegations are cited.
- Complaint IN00441587: No deficiencies related to the allegations are cited.
- Evaluation (deficiency): Based on interview and record review, the facility failed to ensure a service plan was signed and dated by the resident or representative for 1 of 7 residents reviewed for service plans. 410 IAC 16.2-5-2(e)(1-5); correction date in the facility plan September 20, 2024
- Food and Nutritional Services (deficiency): Based on observation, interview, and record review, the facility failed to ensure foods were served in a sanitary and safe manner for 4 of 4 kitchen observations. 410 IAC 16.2-5-5.1(f); correction date in the facility plan September 20, 2024
IDOH consumer report → (COUNTRY CHARM)
What these terms mean
IDOH: “The ISDH conducts a state licensure survey at each licensed residential facility approximately once per year. If state findings are cited on a survey, the residential facility may be requested by the ISDH to complete a plan of correction on how and when they will correct each state finding.” Survey reports are posted after the plan of correction is approved, usually four to six weeks after the visit.
Indiana law (IC 16-28-5-1) puts each rule in one of four classes: an offense, “which presents a substantial probability that death or a life-threatening condition will result”; a deficiency, “which presents an immediate or a direct, serious adverse effect on the health, safety, security, rights, or welfare of a patient”; a noncompliance, “which presents an indirect threat to the health, safety, security, rights, or welfare of a patient”; and a nonconformance, any other breach. The class shown with each finding is the one IDOH printed on the report.
A revisit (post survey revisit) is a return visit to check that earlier findings were corrected. Findings listed on a revisit report were not yet corrected at that visit.
Findings are counted from IDOH survey reports for first visits only, so a finding repeated on a revisit is not counted twice. Source: Indiana Department of Health, Division of Long Term Care, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility
- License number
- 25-011478-1
- License status
- Active
- County
- Johnson County
- Administrator
- Angela Sortore
Source: Indiana state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Indiana licensing record, as of Aug 27, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Indiana, and other programs
How Medicaid pays for care in Indiana
- Indiana PathWays for Aging Waiver (age 60 and older). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Health and Wellness Waiver (age 59 and under). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Waitlist. Indiana reached its federal limit in April 2024 and keeps a waiting list for the PathWays and Health and Wellness waivers, inviting people each month as slots open. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.9 mi, nursing home 0.8 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Community Hospital South, Inc., Indianapolis. 1.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Greenwood Healthcare Center, Greenwood. 0.8 miles away, straight line.
- Nearest home health agency office
- Interim Healthcare Of Indianapolis, Greenwood. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 46142 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Premier Dialysis Company, Indianapolis, 3.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Fresenius Kidney Care Southport, Indianapolis, 3.8 miles away, straight line (CMS rating 1 of 5 stars)
Usrc Greenwood, Greenwood, 4.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 46142.
Kindred Hospice, office in Greenwood, 4.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Anew Hospice, office in Indianapolis, 4.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Franciscan Hospice Care, office in Indianapolis, 4.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Community Physicians Of Indiana Inc, Indianapolis. 5.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Indiana Department of Health, Division of Long Term Care inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Country Charm provide?
Country Charm is licensed by the state of Indiana for assisted living in Greenwood, Indiana.
Does Lilisity rate Country Charm?
No. We publish state licensing details for Country Charm but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Country Charm cost?
Assisted Living in Indiana typically starts at $3,200 to $4,500 a month. Based on 52 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Country Charm?
Use Country Charm's website, sonidaseniorliving.com/community/country-charm, or visit at 3177 Meridian Parke Dr, Greenwood, IN 46142.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid