Nursing home
West Haven Healthcare
1495 West Cameron Ave., West Covina, CA 91790 · Map
For profit - Limited Liability company · 99 certified beds
West Haven Healthcare is a Medicare-certified nursing home in West Covina, California. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.37 hours per resident per day, below the California average of 4.51. Its most recent inspection on Jan 24, 2025 cited 19 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How West Haven Healthcare compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.37 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.41 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.72 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 31.3% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 19.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at West Haven Healthcare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 16, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Mar 16, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1495 West Cameron Ave.
West Covina, CA 91790 - CMS certification #
- 056228
- Ownership
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 81.5
- Provider type
- Medicare and Medicaid
- First certified
- 1970-07-17
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around West Haven Healthcare using Google Maps.
Other public records
- Website says Nurse 24 hours a day, diabetes care
- Staff pay 2 federal wage cases with violations found, since 2009
- Workplace safety 2 OSHA workplace safety inspections since 2023, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What West Haven Healthcare says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24 Hour Licensed Nurses
(page, checked Oct 15, 2026) - Offers diabetes care.
Diabetic Care
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Experience the special features unique to us, like semi-private rooms, comfortable and modern facilities, and our commitment to fostering a warm, supportive community.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jan 12, 2015 to Jan 11, 2017. Violations found: Overtime. Back wages: $2,742 owed to 7 employees. Employer as DOL recorded it: West Haven Healthcare Center (The 1495 Cameron Ave., LLC). Case 1798093.
- Findings for Oct 10, 2009 to Oct 10, 2012. Violations found: Overtime. Back wages: $4,674 owed to 4 employees. DOL marked the employer as a willful violator. Employer as DOL recorded it: West Haven Health Care Center (1495 Cameron Ave., LLC). Case 1670066.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Oct 12, 2023: complaint inspection, partial (safety). Case closed Dec 22, 2023. No violations cited. OSHA record. OSHA recorded the employer as West Health Care Services Group. Matched by street address; the name OSHA recorded differs from the community's.
- Oct 12, 2023: complaint inspection, partial (safety). Case closed Dec 22, 2023. No violations cited. OSHA record. OSHA recorded the employer as Health Care Services Group. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Emanate Health Inter-Community Hospital, Covina. 3.1 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- West Covina Medical Center D/p SNF, West Covina. 0.2 miles away, straight line.
- Nearest home health agency office
- Harbor Home Health, Inc., West Covina. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91790 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services Of West Covina, West Covina, 0.1 miles away, straight line (CMS rating 5 of 5 stars)
Davita Covina Dialysis Center, West Covina, 0.3 miles away, straight line (CMS rating 3 of 5 stars)
Queens Dialysis Unit, Inc., West Covina, 0.6 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 164 Medicare hospices tell CMS they serve ZIP code 91790.
Lighthouse Hospice & Palliative Care Services, office in West Covina, 0.2 miles away, straight line
Madison Hospice, Inc., office in West Covina, 0.3 miles away, straight line
United Angels Hospice Inc., office in West Covina, 0.3 miles away, straight line - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, West Covina. 0.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, tornado relatively low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is West Haven Healthcare a good nursing home?
CMS gives West Haven Healthcare an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is West Haven Healthcare staffed?
West Haven Healthcare reports 4.37 total nurse hours per resident per day, compared with the California average of 4.51.
Has West Haven Healthcare had inspection problems?
Its most recent CMS inspection cited 19 deficiencies.
How many beds does West Haven Healthcare have?
West Haven Healthcare is certified for 99 beds.