Nursing home
West Covina Medical Center D/P SNF
725 S. Orange Avenue, West Covina, CA 91790 · Map
For profit - Corporation · Part of Rollins-Nelson Healthcare Management (10 facilities) · 33 certified beds
West Covina Medical Center D/P SNF is a Medicare-certified nursing home in West Covina, California. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Nurse staffing is 7.80 hours per resident per day, above the California average of 4.51. Its most recent inspection on Dec 18, 2025 cited 12 deficiencies.
- 3 fines totaling $7,026In CMS records: 3 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How West Covina Medical Center D/P SNF compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 7.80 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.22 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.65 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | —% | 38.1% | 46.4% | — |
| Deficiencies cited, last inspection | 12.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $7,026, 3 total penalties.
What inspectors found at West Covina Medical Center D/P SNF
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 23, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 18, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 725 S. Orange Avenue
West Covina, CA 91790 - CMS certification #
- 555649
- Ownership
- For profit - Corporation
- Certified beds
- 33
- Avg residents/day
- 21.6
- Provider type
- Medicare and Medicaid
- First certified
- 1995-10-12
- Chain
- Rollins-Nelson Healthcare Management (10 facilities)
- Setting
- Urban
Part of Rollins-Nelson Healthcare Management
Rollins-Nelson Healthcare Management operates 10 nursing facilities across the United States. View all Rollins-Nelson Healthcare Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around West Covina Medical Center D/P SNF using Google Maps.
Other public records
Full public records, with dates and sources
Care and services
From the community’s website
What West Covina Medical Center D/P SNF says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: private room, semi-private room.
In semi-private rooms, overnight visitors must be the same sex as the patient.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Emanate Health Inter-Community Hospital, Covina. 3.0 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- West Haven Healthcare, West Covina. 0.2 miles away, straight line.
- Nearest home health agency office
- Vivanti Home Health Inc., West Covina. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91790 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services Of West Covina, West Covina, 0.1 miles away, straight line (CMS rating 5 of 5 stars)
Davita Covina Dialysis Center, West Covina, 0.1 miles away, straight line (CMS rating 3 of 5 stars)
Queens Dialysis Unit, Inc., West Covina, 0.7 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 164 Medicare hospices tell CMS they serve ZIP code 91790.
Madison Hospice, Inc., office in West Covina, 0.1 miles away, straight line
United Angels Hospice Inc., office in West Covina, 0.1 miles away, straight line
Lighthouse Hospice & Palliative Care Services, office in West Covina, 0.2 miles away, straight line - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, West Covina. 0.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, tornado relatively low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is West Covina Medical Center D/P SNF a good nursing home?
CMS gives West Covina Medical Center D/P SNF an overall rating of 3 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is West Covina Medical Center D/P SNF staffed?
West Covina Medical Center D/P SNF reports 7.80 total nurse hours per resident per day, compared with the California average of 4.51.
Has West Covina Medical Center D/P SNF had inspection problems?
Its most recent CMS inspection cited 12 deficiencies.
How many beds does West Covina Medical Center D/P SNF have?
West Covina Medical Center D/P SNF is certified for 33 beds.