Lilisity

Nursing home

Villa Mesa Care Center

867 E. 11Th St, Upland, CA 91786 · Map
For profit - Limited Liability company · 99 certified beds

Medicare and Medicaid certified
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Villa Mesa Care Center is a Medicare-certified nursing home in Upland, California. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.84 hours per resident per day, below the California average of 4.51. Its most recent inspection on Oct 3, 2024 cited 1 deficiencies.

4 out of 5Overall CMS rating
5 out of 5Health inspections
1 out of 5Staffing
99 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating4/5
Health inspections5/5
Staffing1/5
Quality measures3/5
Long-stay quality4/5
Short-stay quality2/5

How Villa Mesa Care Center compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.844.513.89below avg
RN staffing (hrs/resident/day)0.350.650.68below avg
Aide staffing (hrs/resident/day)2.422.642.34below avg
Nursing staff turnover52.8%38.1%46.4%above avg
Deficiencies cited, last inspection1.015.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.84Total nurse hrs/resident/day
0.35RN hrs/resident/day
1.08LPN hrs/resident/day
2.42Aide hrs/resident/day
3.56Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff52.8%
Registered nurses71.4%
Administrator changes2 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Oct 3, 2024Most recent inspection
1Deficiencies found
8Health inspection score
0Fines
  • Every deficiency from the January 23, 2026 inspection was corrected by February 12, 2026

What inspectors found at Villa Mesa Care Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Provide enough food/fluids to maintain a resident's health.

    Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies · Jan 23, 2026 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Dec 13, 2024 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Oct 28, 2024 · Full report (PDF)
  • Potential for harm

    PASARR screening for Mental disorders or Intellectual Disabilities

    Resident Assessment and Care Planning Deficiencies · Oct 3, 2024 · Full report (PDF)
  • Potential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Oct 19, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
867 E. 11Th St
Upland, CA 91786
CMS certification #
056136
Ownership
For profit - Limited Liability company
Certified beds
99
Avg residents/day
99.8
Provider type
Medicare and Medicaid
First certified
1972-06-01
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Villa Mesa Care Center using Google Maps.

Other public records

  • Website says Nurse 24 hours a day
  • Staff pay 2 federal wage cases with violations found, since 2003
  • Workplace safety 2 OSHA workplace safety inspections since 2018, 7 violations cited
Full public records, with dates and sources

Care and services

From the community’s website

What Villa Mesa Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Nurse on site: 24 hours a day. 24 Hr Licensed RN's & LVN's (page, checked Oct 12, 2026)
  • Apartment types named: cottage or villa. Villa Mesa Care Center is a 99-bed skilled nursing facility that provides high-quality care that tailors to each resident’s individual needs. (page, checked Oct 12, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

  • Findings for Apr 24, 2010 to Apr 14, 2012. Violations found: Overtime. Back wages: $2,115 owed to 15 employees. Employer as DOL recorded it: The Villa (Sela Healthcare, Inc.). Case 1650637.
  • Findings for Sep 1, 2003 to Aug 31, 2005. Violations found: Overtime. Back wages: $48,717 owed to 125 employees. Employer as DOL recorded it: Villa Mesa Care Center. Case 1400704.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Feb 28, 2018: programmed (planned) inspection, complete (safety). Case open. 5 violations cited (3 serious, 2 other). Penalties: $11,200 proposed, $6,120 now. OSHA record. OSHA recorded the employer as Sela Healthcare INC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Other than serious: Cited rule 3203(B)(1). Penalty $375 proposed, $300 now. To be fixed by Jul 12, 2018. Contested by the employer.
    • Other than serious: Cited rule 3314(G)(2)(A). Penalty $700 proposed, $150 now. Contested by the employer.
    • Serious: Cited rule 3277(K). Penalty $3,375 proposed, $2,700 now. Contested by the employer.
    • Serious: Cited rule 5162(A). Penalty $3,375 proposed, $2,700 now. Contested by the employer.
    • Serious: Cited rule 5162(B). Penalty $3,375 proposed, $270 now. Contested by the employer.
  • Feb 28, 2018: programmed, related to another inspection inspection, partial (safety). Case closed Apr 3, 2019. 2 violations cited (2 serious). Penalties: $6,750 proposed, $6,750 now. OSHA record. OSHA recorded the employer as Pro-clean Environmental Services INC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Cited rule 5162(A). Penalty $3,375 proposed, $3,375 now.
    • Serious: Cited rule 5162(B). Penalty $3,375 proposed, $3,375 now.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
San Antonio Regional Hospital, Upland. 0.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Upland Rehabilitation and Care Center, Upland. 0.2 miles away, straight line.
Nearest home health agency office
Inland Wellness Health Care Inc, Upland. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 91786 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Upland Dialysis, Upland, 0.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita Upland Colonies Dialysis, Upland, 1.7 miles away, straight line (CMS rating 2 of 5 stars)
Ontario Holt Dialysis Center, Inc., Ontario, 3.4 miles away, straight line (CMS rating 1 of 5 stars)
Hospice
176 Medicare hospices tell CMS they serve ZIP code 91786.
Wetherby Hospice Care, Inc., office in Upland, 0.7 miles away, straight line
Alexius Hospice Care, Inc., office in Upland, 0.7 miles away, straight line
Ivy Hospice Care, Inc, office in Upland, 1.3 miles away, straight line
Nearest geriatric medicine practice
Golden State Medical Group, Montclair. 3.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively high, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Villa Mesa Care Center a good nursing home?

CMS gives Villa Mesa Care Center an overall rating of 4 out of 5 stars, including 1/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Villa Mesa Care Center staffed?

Villa Mesa Care Center reports 3.84 total nurse hours per resident per day, compared with the California average of 4.51.

Has Villa Mesa Care Center had inspection problems?

Its most recent CMS inspection cited 1 deficiencies.

How many beds does Villa Mesa Care Center have?

Villa Mesa Care Center is certified for 99 beds.