Nursing home
Villa Mesa Care Center
867 E. 11Th St, Upland, CA 91786 · Map
For profit - Limited Liability company · 99 certified beds
Villa Mesa Care Center is a Medicare-certified nursing home in Upland, California. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.84 hours per resident per day, below the California average of 4.51. Its most recent inspection on Oct 3, 2024 cited 1 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Villa Mesa Care Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.84 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.35 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.42 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 52.8% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 1.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 23, 2026 inspection was corrected by February 12, 2026
What inspectors found at Villa Mesa Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 23, 2026 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jan 23, 2026 · Full report (PDF) - Potential for harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Jan 23, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 23, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Jan 23, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jan 23, 2026 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 13, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 28, 2024 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Oct 3, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Oct 19, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 867 E. 11Th St
Upland, CA 91786 - CMS certification #
- 056136
- Ownership
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 99.8
- Provider type
- Medicare and Medicaid
- First certified
- 1972-06-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Villa Mesa Care Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day
- Staff pay 2 federal wage cases with violations found, since 2003
- Workplace safety 2 OSHA workplace safety inspections since 2018, 7 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Villa Mesa Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Apr 24, 2010 to Apr 14, 2012. Violations found: Overtime. Back wages: $2,115 owed to 15 employees. Employer as DOL recorded it: The Villa (Sela Healthcare, Inc.). Case 1650637.
- Findings for Sep 1, 2003 to Aug 31, 2005. Violations found: Overtime. Back wages: $48,717 owed to 125 employees. Employer as DOL recorded it: Villa Mesa Care Center. Case 1400704.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Feb 28, 2018: programmed (planned) inspection, complete (safety). Case open. 5 violations cited (3 serious, 2 other). Penalties: $11,200 proposed, $6,120 now. OSHA record. OSHA recorded the employer as Sela Healthcare INC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule 3203(B)(1). Penalty $375 proposed, $300 now. To be fixed by Jul 12, 2018. Contested by the employer.
- Other than serious: Cited rule 3314(G)(2)(A). Penalty $700 proposed, $150 now. Contested by the employer.
- Serious: Cited rule 3277(K). Penalty $3,375 proposed, $2,700 now. Contested by the employer.
- Serious: Cited rule 5162(A). Penalty $3,375 proposed, $2,700 now. Contested by the employer.
- Serious: Cited rule 5162(B). Penalty $3,375 proposed, $270 now. Contested by the employer.
- Feb 28, 2018: programmed, related to another inspection inspection, partial (safety). Case closed Apr 3, 2019. 2 violations cited (2 serious). Penalties: $6,750 proposed, $6,750 now. OSHA record. OSHA recorded the employer as Pro-clean Environmental Services INC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule 5162(A). Penalty $3,375 proposed, $3,375 now.
- Serious: Cited rule 5162(B). Penalty $3,375 proposed, $3,375 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- San Antonio Regional Hospital, Upland. 0.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Upland Rehabilitation and Care Center, Upland. 0.2 miles away, straight line.
- Nearest home health agency office
- Inland Wellness Health Care Inc, Upland. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91786 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Upland Dialysis, Upland, 0.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita Upland Colonies Dialysis, Upland, 1.7 miles away, straight line (CMS rating 2 of 5 stars)
Ontario Holt Dialysis Center, Inc., Ontario, 3.4 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 176 Medicare hospices tell CMS they serve ZIP code 91786.
Wetherby Hospice Care, Inc., office in Upland, 0.7 miles away, straight line
Alexius Hospice Care, Inc., office in Upland, 0.7 miles away, straight line
Ivy Hospice Care, Inc, office in Upland, 1.3 miles away, straight line - Nearest geriatric medicine practice
- Golden State Medical Group, Montclair. 3.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Villa Mesa Care Center a good nursing home?
CMS gives Villa Mesa Care Center an overall rating of 4 out of 5 stars, including 1/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Villa Mesa Care Center staffed?
Villa Mesa Care Center reports 3.84 total nurse hours per resident per day, compared with the California average of 4.51.
Has Villa Mesa Care Center had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Villa Mesa Care Center have?
Villa Mesa Care Center is certified for 99 beds.