Nursing home · Top rated by CMS
St Francis Healthcare Center
718 Bartlett Ave, Hayward, CA 94541 · Map
For profit - Limited Liability company · Part of Pacs Group (264 facilities) · 62 certified beds
St Francis Healthcare Center is a Medicare-certified nursing home in Hayward, California. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.36 hours per resident per day, below the California average of 4.51. Its most recent inspection on Jul 24, 2025 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How St Francis Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.36 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 1.02 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.54 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 45.3% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 4.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at St Francis Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 26, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · Mar 22, 2024 · Full report (PDF) - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Mar 22, 2024 · Full report (PDF) - Potential for harm
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies · Mar 18, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 27, 2022 - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jan 27, 2022 - Potential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Jan 27, 2022 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 27, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 718 Bartlett Ave
Hayward, CA 94541 - CMS certification #
- 555418
- Ownership
- For profit - Limited Liability company
- Certified beds
- 62
- Avg residents/day
- 53.5
- Provider type
- Medicare and Medicaid
- First certified
- 1990-03-29
- Chain
- Pacs Group (264 facilities)
- Setting
- Urban
Part of Pacs Group
Pacs Group operates 264 nursing facilities across the United States. View all Pacs Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around St Francis Healthcare Center using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care
Full public records, with dates and sources
Care and services
From the community’s website
What St Francis Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We have licensed and trained nursing staff here 24 hours a day.
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Hospice program
(page, checked Oct 15, 2026) - Offers diabetes care.
Diabetic management & education
(page, checked Oct 15, 2026) - Smoke-free.
For the safety and welfare of all residents and staff, we are a non-smoking facility.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Eden Medical Center, Castro Valley. 2.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Driftwood Healthcare Center - Hayward, Hayward. 0.1 miles away, straight line.
- Nearest home health agency office
- Essentials Home Health, Hayward. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94541 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Hayward Dialysis Center, Hayward, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita South Hayward Dialysis, Hayward, 2.0 miles away, straight line (CMS rating 3 of 5 stars)
Davita San Leandro Dialysis, San Leandro, 2.3 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 50 Medicare hospices tell CMS they serve ZIP code 94541.
Vital Hospice Care, LLC, office in Hayward, 1.7 miles away, straight line
1St Choice Hospice Care, office in Hayward, 1.8 miles away, straight line
Sonata Hospice, office in Hayward, 1.8 miles away, straight line - Nearest geriatric medicine practice
- Alameda Health System, San Leandro. 3.3 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is St Francis Healthcare Center a good nursing home?
CMS gives St Francis Healthcare Center an overall rating of 5 out of 5 stars, including 3/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is St Francis Healthcare Center staffed?
St Francis Healthcare Center reports 4.36 total nurse hours per resident per day, compared with the California average of 4.51.
Has St Francis Healthcare Center had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does St Francis Healthcare Center have?
St Francis Healthcare Center is certified for 62 beds.