Lilisity

Nursing home

Driftwood Healthcare Center - Hayward

19700 Hesperian Boulevard, Hayward, CA 94541 · Map
For profit - Corporation · Part of Mariner Health Care (18 facilities) · 88 certified beds

Medicare and Medicaid certified
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Driftwood Healthcare Center - Hayward is a Medicare-certified nursing home in Hayward, California. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.97 hours per resident per day, above the California average of 4.51. Its most recent inspection on Aug 9, 2024 cited 12 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
88 bedsCertified beds
  • 7 fines totaling $30,958In CMS records: 7 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing4/5
Quality measures4/5
Long-stay quality5/5
Short-stay quality3/5

How Driftwood Healthcare Center - Hayward compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.974.513.89above avg
RN staffing (hrs/resident/day)0.690.650.68above avg
Aide staffing (hrs/resident/day)2.582.642.34below avg
Nursing staff turnover27.8%38.1%46.4%below avg
Deficiencies cited, last inspection12.015.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.97Total nurse hrs/resident/day
0.69RN hrs/resident/day
1.70LPN hrs/resident/day
2.58Aide hrs/resident/day
4.71Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff27.8%
Registered nurses37.5%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 9, 2024Most recent inspection
12Deficiencies found
72Health inspection score
7Fines

Penalties in CMS records: 7 fines totaling $30,958, 7 total penalties.

What inspectors found at Driftwood Healthcare Center - Hayward

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Feb 26, 2026 · Full report (PDF)
  • Potential for harm

    Provide safe, appropriate pain management for a resident who requires such services.

    Quality of Life and Care Deficiencies · Feb 6, 2026 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 28, 2026 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Aug 9, 2024 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Aug 9, 2024 · Full report (PDF)
  • Potential for harm

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Nutrition and Dietary Deficiencies · Aug 9, 2024 · Full report (PDF)
  • Potential for harm

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Nutrition and Dietary Deficiencies · Aug 9, 2024 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Aug 9, 2024 · Full report (PDF)
  • Potential for harm

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Quality of Life and Care Deficiencies · Aug 9, 2024 · Full report (PDF)
  • Potential for harm

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Nutrition and Dietary Deficiencies · Aug 9, 2024 · Full report (PDF)
  • Potential for harm

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Quality of Life and Care Deficiencies · Aug 9, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
19700 Hesperian Boulevard
Hayward, CA 94541
CMS certification #
555533
Ownership
For profit - Corporation
Certified beds
88
Avg residents/day
81.4
Provider type
Medicare and Medicaid
First certified
1992-12-11
Chain
Mariner Health Care (18 facilities)
Setting
Urban

Part of Mariner Health Care

Mariner Health Care operates 18 nursing facilities across the United States. View all Mariner Health Care facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Driftwood Healthcare Center - Hayward using Google Maps.

Other public records

  • Workplace safety 1 OSHA workplace safety inspection since 2020, 8 violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • May 13, 2020: accident investigation inspection, partial (health). Case closed Aug 5, 2022. 8 violations cited (1 serious, 7 other). Penalties: $54,925 proposed, $17,690 now. OSHA record. OSHA recorded the employer as Driftwood Hayward Operating Company, LP.
    Details
    • Other than serious: Cited rule 342(A). Penalty $5,000 proposed, $3,000 now. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(1). Penalty $935 proposed, $935 now. To be fixed by Dec 1, 2020. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(2). Penalty $935 proposed, $935 now. To be fixed by Dec 1, 2020. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(3). Penalty $935 proposed, $935 now. To be fixed by Dec 1, 2020. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(6)(B). Penalty $935 proposed, $935 now. To be fixed by Dec 1, 2020. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(8). Penalty $935 proposed, $0 now. To be fixed by Dec 1, 2020. Contested by the employer.
    • Serious: Cited rule 5199(C)(5)(C). Penalty $25,000 proposed, $6,750 now. To be fixed by Dec 1, 2020. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(7). Penalty $20,250 proposed, $4,200 now. To be fixed by Dec 1, 2020. Contested by the employer.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Eden Medical Center, Castro Valley. 2.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
St Francis Healthcare Center, Hayward. 0.1 miles away, straight line.
Nearest home health agency office
Essentials Home Health, Hayward. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 94541 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Hayward Dialysis Center, Hayward, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita South Hayward Dialysis, Hayward, 2.0 miles away, straight line (CMS rating 3 of 5 stars)
Davita San Leandro Dialysis, San Leandro, 2.4 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
50 Medicare hospices tell CMS they serve ZIP code 94541.
Vital Hospice Care, LLC, office in Hayward, 1.6 miles away, straight line
1St Choice Hospice Care, office in Hayward, 1.8 miles away, straight line
Sonata Hospice, office in Hayward, 1.8 miles away, straight line
Nearest geriatric medicine practice
Alameda Health System, San Leandro. 3.4 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very high. By hazard: inland flooding very high, coastal flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Driftwood Healthcare Center - Hayward a good nursing home?

CMS gives Driftwood Healthcare Center - Hayward an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Driftwood Healthcare Center - Hayward staffed?

Driftwood Healthcare Center - Hayward reports 4.97 total nurse hours per resident per day, compared with the California average of 4.51.

Has Driftwood Healthcare Center - Hayward had inspection problems?

Its most recent CMS inspection cited 12 deficiencies.

How many beds does Driftwood Healthcare Center - Hayward have?

Driftwood Healthcare Center - Hayward is certified for 88 beds.