Nursing home · Top rated by CMS
Redlands Healthcare Center
1620 West Fern Avenue, Redlands, CA 92373 · Map
For profit - Limited Liability company · Part of Pacs Group (264 facilities) · 78 certified beds
Redlands Healthcare Center is a Medicare-certified nursing home in Redlands, California. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.21 hours per resident per day, below the California average of 4.51. Its most recent inspection on Feb 6, 2025 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Redlands Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.21 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.38 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.60 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 45.7% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 2.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Redlands Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Apr 17, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Feb 2, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Feb 2, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 10, 2022 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 10, 2022 - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Jun 10, 2022 - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jun 10, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1620 West Fern Avenue
Redlands, CA 92373 - CMS certification #
- 055001
- Ownership
- For profit - Limited Liability company
- Certified beds
- 78
- Avg residents/day
- 74.2
- Provider type
- Medicare and Medicaid
- First certified
- 1978-08-01
- Chain
- Pacs Group (264 facilities)
- Setting
- Urban
Part of Pacs Group
Pacs Group operates 264 nursing facilities across the United States. View all Pacs Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Redlands Healthcare Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice, diabetes care, behavioral support, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Redlands Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Services
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Care
(page, checked Oct 12, 2026) - Offers behavioral support.
Our secure behavioral health unit was designed to help patients with mental wellness issues including Bipolar Disorder, Schizophrenia, and more.
(page, checked Oct 12, 2026) - Provides transportation.
Transportation to appointments
(page, checked Oct 12, 2026) - Smoke-free.
For the safety and welfare of all residents and staff, we are a non-smoking facility.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Redlands Community Hospital, Redlands. 0.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Redlands Comm Hosp D/p Snf, Redlands. 0.0 miles away, straight line.
- Nearest home health agency office
- Redlands Community Hospital Home Health Care Services, Redlands. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92373 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Redlands, Redlands, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Redlands Dialysis, Redlands, 2.2 miles away, straight line (CMS rating 3 of 5 stars)
Loma Linda University Kidney Center, Loma Linda, 3.6 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 106 Medicare hospices tell CMS they serve ZIP code 92373.
Hospice Of Redlands Community Hospital, office in Redlands, 0.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
Bright Sky Hospice Care Inc, office in Redlands, 1.5 miles away, straight line
Amerihealth Hospice Provider, Inc, office in Redlands, 1.8 miles away, straight line - Nearest geriatric medicine practice
- Future Health Center Inc, Redlands. 2.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Redlands, CA, risk to homes is greater than 86% of communities in California and 98% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Redlands Healthcare Center a good nursing home?
CMS gives Redlands Healthcare Center an overall rating of 5 out of 5 stars, including 2/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Redlands Healthcare Center staffed?
Redlands Healthcare Center reports 4.21 total nurse hours per resident per day, compared with the California average of 4.51.
Has Redlands Healthcare Center had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Redlands Healthcare Center have?
Redlands Healthcare Center is certified for 78 beds.