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Hillcrest Nursing Home

4280 Cypress Drive, San Bernardino, CA 92407

Call Hillcrest Nursing Home directly(909) 882-2965

For profit - Corporation · 59 certified beds · Medicare and Medicaid

Top Rated Facility
5
Overall
CMS Rating
★★★★★

Hillcrest Nursing Home is a Medicare-certified nursing home in San Bernardino, California. CMS rates it 5 out of 5 stars overall (1/5 for staffing, 5/5 for health inspections). Its most recent inspection on Nov 18, 2025 cited 3 deficiencies.

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CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★★★★ 5/5
Health Inspections
★★★★★ 5/5
Staffing
★☆☆☆☆ 1/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★★★★★ 5/5

How Hillcrest Nursing Home compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avg
Total nurse staffing (hrs/resident/day)—4.513.89—
RN staffing (hrs/resident/day)—0.650.68—
Aide staffing (hrs/resident/day)—2.642.34—
Nursing staff turnover60.0%38.1%46.4%above avg
Deficiencies cited, last inspection3.015.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

—
Total Nurse Hrs/Resident/Day
—
RN Hrs/Resident/Day
—
LPN Hrs/Resident/Day
—
Aide Hrs/Resident/Day
—
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
60.0%
Registered Nurses —
Administrator Changes 0 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Nov 18, 2025
Most Recent Inspection Date
3
Total Deficiencies Found
8
Health Inspection Score
0
Number of Fines

What inspectors found at Hillcrest Nursing Home

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Implement a program that monitors antibiotic use.Infection Control Deficiencies · Nov 18, 2025
  • Potential for harm
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · Nov 18, 2025
  • Minimal
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Environmental Deficiencies · Nov 18, 2025
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jul 26, 2024
  • Potential for harm
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and Dietary Deficiencies · Jul 26, 2024
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jul 26, 2024
  • Potential for harm
    Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Jul 26, 2024
  • Potential for harm
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident Rights Deficiencies · Jul 26, 2024
  • Minimal
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Environmental Deficiencies · Jul 26, 2024
  • Potential for harm
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident Rights Deficiencies · May 2, 2023
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Mar 3, 2022
  • Potential for harm
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and Dietary Deficiencies · Mar 3, 2022

About This Facility

Address

4280 Cypress Drive
San Bernardino, CA 92407

CMS Certification #

555890

Ownership

For profit - Corporation

Certified Beds

59

Avg Residents/Day

50.3

Provider Type

Medicare and Medicaid

First Certified

2014-12-03

Setting

Urban

Location & Nearby

Explore the area around Hillcrest Nursing Home using Google Maps.

Frequently asked questions

CMS gives Hillcrest Nursing Home an overall rating of 5 out of 5 stars, including 1/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Its most recent CMS inspection cited 3 deficiencies.

Hillcrest Nursing Home is certified for 59 beds.

Admissions at Hillcrest Nursing Home

For admissions, availability and rehab questions, call (909) 882-2965. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

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