For profit - Corporation ·
59 certified beds ·
Medicare and Medicaid
Top Rated Facility
5
Overall CMS Rating
★★★★★
Hillcrest Nursing Home is a Medicare-certified nursing home in San Bernardino, California. CMS rates it 5 out of 5 stars overall (1/5 for staffing, 5/5 for health inspections). Its most recent inspection on Nov 18, 2025 cited 3 deficiencies.
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★★ 5/5
Health Inspections
★★★★★ 5/5
Staffing
★☆☆☆☆ 1/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★★★★★ 5/5
How Hillcrest Nursing Home compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
—
4.51
3.89
—
RN staffing (hrs/resident/day)
—
0.65
0.68
—
Aide staffing (hrs/resident/day)
—
2.64
2.34
—
Nursing staff turnover
60.0%
38.1%
46.4%
above avg
Deficiencies cited, last inspection
3.0
15.4
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
—
Total Nurse Hrs/Resident/Day
—
RN Hrs/Resident/Day
—
LPN Hrs/Resident/Day
—
Aide Hrs/Resident/Day
—
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
60.0%
Registered Nurses—
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Nov 18, 2025
Most Recent Inspection Date
3
Total Deficiencies Found
8
Health Inspection Score
0
Number of Fines
What inspectors found at Hillcrest Nursing Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Implement a program that monitors antibiotic use.Infection Control Deficiencies · Nov 18, 2025
Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · Nov 18, 2025
Minimal
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Environmental Deficiencies · Nov 18, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jul 26, 2024
Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and Dietary Deficiencies · Jul 26, 2024
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jul 26, 2024
Potential for harm
Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Jul 26, 2024
Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident Rights Deficiencies · Jul 26, 2024
Minimal
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Environmental Deficiencies · Jul 26, 2024
Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident Rights Deficiencies · May 2, 2023
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Mar 3, 2022
Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and Dietary Deficiencies · Mar 3, 2022
About This Facility
Address
4280 Cypress Drive San Bernardino, CA 92407
CMS Certification #
555890
Ownership
For profit - Corporation
Certified Beds
59
Avg Residents/Day
50.3
Provider Type
Medicare and Medicaid
First Certified
2014-12-03
Setting
Urban
Location & Nearby
Explore the area around Hillcrest Nursing Home using Google Maps.
CMS gives Hillcrest Nursing Home an overall rating of 5 out of 5 stars, including 1/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Its most recent CMS inspection cited 3 deficiencies.
Hillcrest Nursing Home is certified for 59 beds.
Admissions at Hillcrest Nursing Home
For admissions, availability and rehab questions, call (909) 882-2965. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
Looking for assisted living or memory care instead?