For profit - Corporation ·
70 certified beds ·
Medicare and Medicaid
· Part of Generations Healthcare (33 facilities)
Top Rated Facility
5
Overall CMS Rating
★★★★★
Heritage Park Nursing Center is a Medicare-certified nursing home in Upland, California. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.01 hours per resident per day, below the California average of 4.51. Its most recent inspection on Jun 19, 2025 cited 5 deficiencies.
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CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★★ 5/5
Health Inspections
★★★★☆ 4/5
Staffing
★★★★☆ 4/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5
How Heritage Park Nursing Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
4.01
4.51
3.89
below avg
RN staffing (hrs/resident/day)
0.41
0.65
0.68
below avg
Aide staffing (hrs/resident/day)
2.19
2.64
2.34
below avg
Nursing staff turnover
36.4%
38.1%
46.4%
below avg
Deficiencies cited, last inspection
5.0
15.4
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.01
Total Nurse Hrs/Resident/Day
0.41
RN Hrs/Resident/Day
1.41
LPN Hrs/Resident/Day
2.19
Aide Hrs/Resident/Day
3.45
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
36.4%
Registered Nurses
16.7%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Jun 19, 2025
Most Recent Inspection Date
5
Total Deficiencies Found
36
Health Inspection Score
0
Number of Fines
What inspectors found at Heritage Park Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jun 19, 2025
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Jun 19, 2025
Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 19, 2025
Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 23, 2025
Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Apr 17, 2025
Potential for harm
Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · May 16, 2024
Potential for harm
PASARR screening for Mental disorders or Intellectual DisabilitiesResident Assessment and Care Planning Deficiencies · May 16, 2024
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 8, 2024
Potential for harm
Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 27, 2024
Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Feb 10, 2024
Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Jan 26, 2024
Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · May 8, 2023
About This Facility
Address
275 Garnet Way Upland, CA 91786
CMS Certification #
555514
Ownership
For profit - Corporation
Certified Beds
70
Avg Residents/Day
65.6
Provider Type
Medicare and Medicaid
First Certified
1992-07-10
Chain
Generations Healthcare (33 facilities)
Setting
Urban
Part of Generations Healthcare
33
Facilities Nationwide
Generations Healthcare operates 33 nursing facilities across the United States.
CMS gives Heritage Park Nursing Center an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Heritage Park Nursing Center reports 4.01 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 5 deficiencies.
Heritage Park Nursing Center is certified for 70 beds.
Admissions at Heritage Park Nursing Center
For admissions, availability and rehab questions, call (909) 949-4887. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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