Assisted Living
Palo Alto Commons
4075 El Camino Way, Palo Alto, CA 94306 · Map
Licensed for 250 residents · WELLQUEST PALO ALTO TENANTCO,LLC ; WELLQUEST ET AL
Palo Alto Commons is a state-licensed assisted living community in Palo Alto, California. It is licensed for 250 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Palo Alto Commons says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers diabetes care.
Glucose Testing & Insulin Injections
(page, checked Oct 15, 2026) - Provides transportation.
Transportation Services 7 Days Per Week
(page, checked Oct 15, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
We offer a variety of spacious studio, one bedroom and two bedroom floor plans to choose from.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 250 residents
RESIDENTIAL CARE ELDERLY 435202819, licensed since Jun 30, 2021. Licensee WELLQUEST PALO ALTO TENANTCO,LLC ; WELLQUEST ET AL.
Nearest emergency room
2.4 miles
Stanford Health Care, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Palo Alto Commons this community | 250 | Not published | Active | 3 Type A, 0 Type B | |
| Bridgepoint at Los Altos | 0.9 mi | 150 | $5,174/mo | Active | 2 Type A, 1 Type B |
| Snow White Care Home | 1.0 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Ivy Park at Palo Alto | 1.1 mi | 97 | Not published | Active | 1 Type A, 0 Type B |
| Moldaw Family Residences at 899 Charleston | 1.4 mi | 270 | $11,950/mo | Active | 1 Type A, 3 Type B |
State inspection record3 Type A, 0 Type B
- Last state visit
- September 16, 2026
- State visits since April 7, 2022
- 30 (including 4 inspections, 7 complaints investigated)
- Type A citations
- 3 immediate risk
- Type B citations
- 0 potential risk if not corrected
- Complaint allegations investigated
- 14: 1 substantiated, 13 not substantiated
- No citations at the last 2 inspections (May 2025 to June 2026)
- License active since 2021
Citations (3), newest first
- 87465(c)(2) (plan of correction due March 28, 2025): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87411(a) (plan of correction due November 15, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87411(a) (plan of correction due November 12, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- June 2, 2025: 1 substantiated, 4 unsubstantiated, 1 Type A citation
Complaints with no substantiated allegation (6)
- May 26, 2025: 3 unsubstantiated
- May 12, 2025: 1 unsubstantiated
- March 20, 2025: 2 unsubstantiated
- January 20, 2025: 1 unfounded
- June 25, 2024: 1 unsubstantiated
- April 28, 2022: 1 unsubstantiated
Every state visit (31)
- September 16, 2026: Other visit
- August 4, 2026: Other visit
- June 1, 2026: Inspection
- January 8, 2026: Other visit
- December 9, 2025: Other visit
Show all 30
- November 25, 2025: Other visit
- October 22, 2025: Other visit
- July 31, 2025: Other visit
- July 21, 2025: Other visit
- May 28, 2025: Other visit
- May 21, 2025: Inspection
- May 6, 2025: Complaint visit
- April 23, 2025: Complaint visit
- March 27, 2025: Other visit
- March 11, 2025: Other visit
- March 7, 2025: Complaint visit
- March 4, 2025: Other visit
- February 7, 2025: Other visit
- January 15, 2025: Complaint visit
- November 14, 2024: Complaint visit (2)
- November 12, 2024: Other visit
- June 13, 2024: Other visit
- June 11, 2024: Inspection
- May 23, 2024: Other visit
- April 18, 2024: Complaint visit
- January 18, 2024: Other visit
- July 26, 2023: Other visit
- May 15, 2023: Other visit
- September 19, 2022: Inspection
- April 7, 2022: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 250 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WELLQUEST PALO ALTO TENANTCO,LLC ; WELLQUEST ET AL
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 435202819
- License status
- Active
- Licensed since
- 2021-06-30
- Licensed capacity
- 250
- Licensee
- WELLQUEST PALO ALTO TENANTCO,LLC ; WELLQUEST ET AL
- County
- Santa Clara County
- Sr. Executive Director
- Li Li
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Sr. Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.4 mi, nursing home 1.6 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- Stanford Health Care, Stanford. 2.4 miles away, straight line. CMS overall hospital rating: 5 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- The Terraces at Los Altos Health Facility, Los Altos. 1.6 miles away, straight line.
- Nearest home health agency office
- Grace Community Home Health Inc., Mountain View. 2.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94306 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Lucile Packard Stanford Pediatric Dialysis, Palo Alto, 3.0 miles away, straight line (CMS rating 1 of 5 stars)
Shc Wb Mountain View, Mountain View, 3.5 miles away, straight line
Shc Mountain View, Mountain View, 3.5 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 29 Medicare hospices tell CMS they serve ZIP code 94306.
Pathways Home Health And Hospice, office in Sunnyvale, 5.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Kaiser Foundation Hospital Hospice-Santa Clara, office in Santa Clara, 8.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Vitas Healthcare Corporation Of California, office in Milpitas, 11.3 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Sutter Bay Medical Foundation, Los Altos. 1.8 miles away, straight line. 7 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| County of Santa Clara Department of Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Palo Alto Commons provide?
Palo Alto Commons is licensed by the state of California for assisted living in Palo Alto, California. Its licensed capacity is 250 residents.
Does Lilisity rate Palo Alto Commons?
No. We publish state licensing details for Palo Alto Commons but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Palo Alto Commons cost?
Assisted Living in Santa Clara County typically starts at $4,000 to $6,500 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. Palo Alto Commons does not publish its prices.
How do I contact Palo Alto Commons?
Use Palo Alto Commons's website, paloaltocommons.com, or visit at 4075 El Camino Way, Palo Alto, CA 94306.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid