Non profit - Corporation ·
30 certified beds ·
Medicare
· Part of Humangood (17 facilities)
4
Overall CMS Rating
★★★★☆
The Terraces At Los Altos Health Facility is a Medicare-certified nursing home in Los Altos, California. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.66 hours per resident per day, above the California average of 4.51. Its most recent inspection on Aug 1, 2025 cited 11 deficiencies.
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CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★☆ 4/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★★☆ 4/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5
How The Terraces At Los Altos Health Facility compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
5.66
4.51
3.89
above avg
RN staffing (hrs/resident/day)
2.07
0.65
0.68
above avg
Aide staffing (hrs/resident/day)
2.90
2.64
2.34
above avg
Nursing staff turnover
50.0%
38.1%
46.4%
above avg
Deficiencies cited, last inspection
11.0
15.4
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
5.66
Total Nurse Hrs/Resident/Day
2.07
RN Hrs/Resident/Day
0.69
LPN Hrs/Resident/Day
2.90
Aide Hrs/Resident/Day
4.56
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
50.0%
Registered Nurses
53.8%
Administrator Changes1 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Aug 1, 2025
Most Recent Inspection Date
11
Total Deficiencies Found
64
Health Inspection Score
0
Number of Fines
What inspectors found at The Terraces At Los Altos Health Facility
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Aug 1, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Aug 1, 2025
Potential for harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Resident Assessment and Care Planning Deficiencies · Aug 1, 2025
Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Aug 1, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Aug 1, 2025
Potential for harm
Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · Aug 1, 2025
Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.Pharmacy Service Deficiencies · Aug 1, 2025
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Aug 1, 2025
Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedResident Assessment and Care Planning Deficiencies · Aug 1, 2025
Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Resident Rights Deficiencies · Aug 1, 2025
Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 1, 2025
Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Resident Assessment and Care Planning Deficiencies · Nov 20, 2024
About This Facility
Address
373 Pine Lane Los Altos, CA 94022
CMS Certification #
055210
Ownership
Non profit - Corporation
Certified Beds
30
Avg Residents/Day
26.8
Provider Type
Medicare
First Certified
1967-01-01
Chain
Humangood (17 facilities)
Setting
Urban
Part of Humangood
17
Facilities Nationwide
Humangood operates 17 nursing facilities across the United States.
CMS gives The Terraces At Los Altos Health Facility an overall rating of 4 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
The Terraces At Los Altos Health Facility reports 5.66 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 11 deficiencies.
The Terraces At Los Altos Health Facility is certified for 30 beds.
Admissions at The Terraces At Los Altos Health Facility
For admissions, availability and rehab questions, call (650) 948-8291. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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