Independent Living and Assisted Living
Merrill Gardens at West Covina
1400 West Covina Pkwy, West Covina, CA 91790 · Map
Licensed for 150 residents · SHI-III MG DEV GP, LLC; MERRILL GARDENS, LLC
Merrill Gardens at West Covina is a state-licensed independent living, assisted living community in West Covina, California. It is licensed for 150 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,195 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Merrill Gardens at West Covina says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our dedicated memory care area at Merrill Gardens at West Covina, Garden House, is created specifically for our residents living with Alzheimer's and other forms of memory impairment.
(page, checked Oct 15, 2026) - Provides transportation.
layouts and have the benefits of concierge services, scheduled transportation, 24-hour staffing, and weekly housekeeping.
(page, checked Oct 12, 2026) - Pets allowed.
Pets Welcome
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Our grounds are beautifully landscaped, with enclosed outdoor courtyards and a specially trained team on site 24/7.
(page, checked Oct 15, 2026) - Apartment types named: studio, two-bedroom.
studio, 1 & 2 bedroom
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 150 residents
RESIDENTIAL CARE ELDERLY 198603348, licensed since Oct 1, 2020. Licensee SHI-III MG DEV GP, LLC; MERRILL GARDENS, LLC.
Nearest emergency room
3.0 miles
Emanate Health Inter-Community Hospital, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Merrill Gardens at West Covina this community | 150 | $4,195/mo | Active | 0 Type A, 1 Type B | |
| Country View Assisted Living | 0.6 mi | 136 | Not published | Active | 3 Type A, 2 Type B |
| Asuncion Board & Care | 1.4 mi | 6 | Not published | Active | 2 Type A, 4 Type B |
| Vine Residence | 1.5 mi | 6 | Not published | Active | 0 Type A, 2 Type B |
| Inspired Elderly Care Living | 1.6 mi | 6 | Not published | Active | 2 Type A, 3 Type B |
State inspection record0 Type A, 1 Type B
- Last state visit
- August 4, 2026
- State visits since October 7, 2021
- 15 (including 6 inspections, 6 complaints investigated)
- Type A citations
- 0 immediate risk
- Type B citations
- 1 potential risk if not corrected
- Complaint allegations investigated
- 10: 1 substantiated, 9 not substantiated
- No citations at the last 4 inspections (October 2023 to August 2026)
- License active since 2020
Citations (1), newest first
- 1569.269(a)(21) (plan of correction due September 25, 2023): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- October 17, 2023: 1 substantiated, 1 Type B citation
Complaints with no substantiated allegation (5)
- April 13, 2026: 2 unsubstantiated
- November 15, 2023: 1 unsubstantiated
- August 31, 2023: 3 unsubstantiated
- July 18, 2023: 2 unsubstantiated
- January 4, 2023: 1 unsubstantiated
Every state visit (15)
- August 4, 2026: Inspection
- March 24, 2026: Complaint visit
- October 23, 2025: Other visit
- September 11, 2025: Inspection
- September 10, 2024: Inspection
Show all 15
- December 14, 2023: Other visit
- November 9, 2023: Complaint visit
- October 13, 2023: Other visit
- October 6, 2023: Inspection
- September 18, 2023: Complaint visit
- August 11, 2023: Complaint visit
- June 29, 2023: Complaint visit
- February 17, 2023: Inspection
- December 27, 2022: Complaint visit
- October 7, 2021: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 150 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee SHI-III MG DEV GP, LLC; MERRILL GARDENS, LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 198603348
- License status
- Active
- Licensed since
- 2020-10-01
- Licensed capacity
- 150
- Licensee
- SHI-III MG DEV GP, LLC; MERRILL GARDENS, LLC
- County
- Los Angeles County
- General Manager
- Sherry Fischer
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
General Manager name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 OSHA inspection, 2 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 19, 2023: complaint inspection, partial (health). Case closed May 26, 2023. 2 violations cited (2 other). Penalties: $785 proposed, $785 now. OSHA record. OSHA recorded the employer as Merrill Gardens at West Covina.
Details
- Other than serious: Cited rule 3203(A). Penalty $450 proposed, $450 now. To be fixed by May 25, 2023.
- Other than serious: Cited rule 5193(D). Penalty $335 proposed, $335 now. To be fixed by May 25, 2023.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 3.0 mi, nursing home 0.1 mi, pharmacy 0.5 mi
- Nearest hospital with an emergency room
- Emanate Health Inter-Community Hospital, Covina. 3.0 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- West Haven Healthcare, West Covina. 0.1 miles away, straight line.
- Nearest home health agency office
- Harbor Home Health, Inc., West Covina. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91790 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services Of West Covina, West Covina, 0.1 miles away, straight line (CMS rating 5 of 5 stars)
Davita Covina Dialysis Center, West Covina, 0.3 miles away, straight line (CMS rating 3 of 5 stars)
Queens Dialysis Unit, Inc., West Covina, 0.7 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 164 Medicare hospices tell CMS they serve ZIP code 91790.
Lighthouse Hospice & Palliative Care Services, office in West Covina, 0.1 miles away, straight line
Madison Hospice, Inc., office in West Covina, 0.3 miles away, straight line
United Angels Hospice Inc., office in West Covina, 0.3 miles away, straight line - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, West Covina. 0.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, tornado relatively low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Merrill Gardens at West Covina provide?
Merrill Gardens at West Covina is licensed by the state of California for independent living, assisted living in West Covina, California. Its licensed capacity is 150 residents.
Does Lilisity rate Merrill Gardens at West Covina?
No. We publish state licensing details for Merrill Gardens at West Covina but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Merrill Gardens at West Covina cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Merrill Gardens at West Covina?
Use Merrill Gardens at West Covina's website, merrillgardens.com/senior-living/ca/west-covina/merrill-gardens-at-west-covina, or visit at 1400 West Covina Pkwy, West Covina, CA 91790.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid