Tender Loving Carehome of Surprise

Last inspection

June 18, 2026

Inspections

4, 7 deficiencies cited

Complaint inspections

3, 2 with deficiencies cited

Enforcement cases

2, $1,250 in civil penalties

• License active since 2020

Enforcement cases

• September 18, 2026: Civil Penalty $1,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
• April 12, 2024: Civil Penalty $250 (complete) case closed (complete)

June 18, 2026: complaint, compliance (annual) inspection, 5 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review and interview, the governing authority failed to develop a training program for all staff regarding fall prevention and fall recovery. The deficient practice posed a risk to residents as required training could not be verified.
  Plan of correction accepted; correction date given by the community: July 15, 2026
• Tuberculosis Screening R9-10-113.A.2.a-f
  Based on interview and record review, the chief administrative officer failed to implement tuberculosis (TB) infection control activities including annually providing training and education related to recognizing the signs and symptoms of TB, for one of three sampled personnel members. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: June 20, 2026
• Administration R9-10-803.A.9
  Based on documentation review, observation, interview, and record review, the governing authority failed to ensure compliance with Arizona Revised Statutes (A.R.S.) § 36-411(A) and (C)(1), for two of three sampled personnel members. The deficient practice posed a risk if the employees were a danger to a vulnerable population.
  Plan of correction accepted; correction date given by the community: July 24, 2026
• Personnel R9-10-806.A.1.a-b
  Based on documentation review, observation, interview, and record review, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA Board), for two of three applicable personnel members sampled. The deficient practice posed a risk if the individual was not qualified to provide the required services.
  Plan of correction accepted; correction date given by the community: July 1, 2026
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, observation, interview, and record review, the manager failed to ensure a caregiver and an assistant caregiver provided evidence of freedom from infectious tuberculosis (TB) on or before the date the individual began providing services at or on behalf of the assisted living facility as specified in Arizona Administrative Code (A.A.C.) R9-10-113, for two of three sampled personnel members. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: July 1, 2026

February 9, 2024: complaint, compliance (annual) inspection, 2 deficiencies

• R9-10-819.A.6 R9-10-819.A.6
  Based on observation and interview, the manager failed to ensure hot water temperatures were maintained between 95° F and 120° F in the areas of a facility used by residents. The deficient practice posed a potential burn risk to residents.
  Plan of correction accepted; correction date given by the community: February 10, 2024
• R9-10-819.A.11 R9-10-819.A.11
  Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a health and safety risk to residents with access to the poisonous or toxic materials.
  Plan of correction accepted; correction date given by the community: February 15, 2024

Inspections with no deficiencies listed

• January 27, 2026: complaint inspection. An on-site investigation of complaints 00155434 and 00155547 was conducted on January 27, 2026, and no deficiencies were found.
• July 1, 2025: compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection conducted on July 1, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 8 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.