Highgate Senior Living of Prescott Lakes

Last inspection

April 27, 2026

Inspections

6, 6 deficiencies cited

Complaint inspections

6, 3 with deficiencies cited

Enforcement cases

2, $1,000 in civil penalties

• License active since 2011

Enforcement cases

• July 16, 2025: Civil Penalty $750 (complete) case closed (complete)
• June 24, 2024: Civil Penalty $250 (complete) case closed (complete)

April 27, 2026: complaint, compliance (annual) inspection, 1 deficiency

• Emergency and Safety Standards R9-10-819.A.2
  Based on documentation review and interview, the manager failed to ensure that a disaster plan review was conducted at least once every 12 months.
  Plan of correction accepted; correction date given by the community: May 29, 2026

June 10, 2025: complaint, compliance (annual) inspection, 3 deficiencies

• Personnel R9-10-806.A.4.a-b
  Based on record review and interview, the manager failed to ensure a caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services, for one of nine personnel sampled. The deficient practice posed a risk if the employees were unable to meet a resident's needs.
  Plan of correction accepted; correction date given by the community: August 28, 2025
• Directed Care Services R9-10-815.F.2.a-c
  Based on documentation review, observation, and interview, the manager failed to ensure there was a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that provided access to an outside area which controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident.
  Plan of correction accepted; correction date given by the community: June 11, 2025
• Environmental Standards R9-10-819.A.11
  Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the assisted living facility were maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and were inaccessible to residents.
  Plan of correction accepted; correction date given by the community: July 28, 2025

April 16, 2024: complaint, compliance (annual) inspection, 2 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on record review and interview the health care institution failed to develop and administer a training program for all staff regarding fall prevention and fall recovery as required in A.R.S. § 36-420.01.
  Plan of correction accepted; correction date given by the community: June 3, 2024
• R9-10-818.E.3 R9-10-818.E.3
  Based on documentation review and interview, the manager failed to ensure that a fire inspection was conducted by the local fire department or the State Fire Marshal according to the time-frame established by the local fire department or the State Fire Marshal.
  Plan of correction accepted; correction date given by the community: July 2, 2024

Inspections with no deficiencies listed

• December 23, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00153814 conducted on December 23, 2025.
• October 14, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00147460 and 00147546 conducted on October 14, 2025.
• October 6, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00146801, 00146784, and 00146721 conducted on October 06, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 97 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.