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Nursing home

Mercer Healthcare Center

1275 Southview Drive, Bluefield, WV 24701 · Map
For profit - Corporation · Part of Communicare Health (122 facilities) · 123 certified beds

Medicare and Medicaid certified
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Mercer Healthcare Center is a Medicare-certified nursing home in Bluefield, West Virginia. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.67 hours per resident per day, below the West Virginia average of 3.69. Its most recent inspection on Jan 28, 2025 cited 22 deficiencies.

2 out of 5Overall CMS rating
2 out of 5Health inspections
2 out of 5Staffing
123 bedsCertified beds
  • 2 fines totaling $28,060In CMS records: 2 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections2/5
Staffing2/5
Quality measures2/5
Long-stay quality4/5
Short-stay quality1/5

How Mercer Healthcare Center compares

This facility vs. the West Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityWest Virginia avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.673.693.89below avg
RN staffing (hrs/resident/day)0.530.710.68below avg
Aide staffing (hrs/resident/day)2.032.072.34below avg
Nursing staff turnover49.6%43.1%46.4%above avg
Deficiencies cited, last inspection22.013.89.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.67Total nurse hrs/resident/day
0.53RN hrs/resident/day
1.11LPN hrs/resident/day
2.03Aide hrs/resident/day
3.22Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff49.6%
Registered nurses57.1%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jan 28, 2025Most recent inspection
22Deficiencies found
112Health inspection score
2Fines

Penalties in CMS records: 2 fines totaling $28,060, 2 total penalties.

What inspectors found at Mercer Healthcare Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Administration Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Nutrition and Dietary Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Jan 28, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide safe, appropriate pain management for a resident who requires such services.

    Quality of Life and Care Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Nutrition and Dietary Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Nutrition and Dietary Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Provide or obtain dental services for each resident.

    Quality of Life and Care Deficiencies · Jan 28, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Jan 28, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1275 Southview Drive
Bluefield, WV 24701
CMS certification #
515052
Ownership
For profit - Corporation
Certified beds
123
Avg residents/day
112.4
Provider type
Medicare and Medicaid
First certified
1975-01-15
Chain
Communicare Health (122 facilities)
Setting
Rural

Part of Communicare Health

Communicare Health operates 122 nursing facilities across the United States. View all Communicare Health facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Mercer Healthcare Center using Google Maps.

Other public records

  • Workplace safety 2 OSHA workplace safety inspections since 2022, 1 violation cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Oct 1, 2024: programmed (planned) inspection, complete (safety). Case closed Nov 18, 2024. No violations cited. OSHA record. OSHA recorded the employer as Southview Leasing Co., LLC. Matched by street address; the name OSHA recorded differs from the community's.
  • Jun 6, 2022: monitoring inspection, partial (health). Case closed Sep 12, 2022. 1 violation cited (1 other). Penalties: $1,865 proposed, $1,865 now. OSHA record. OSHA recorded the employer as Amfm Nursing and Rehabilitation Centers. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Other than serious: Electronic submission of injury and illness records (1904.41(a)(2)). Penalty $1,865 proposed, $1,865 now.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Princeton Community Hospital Assn Inc, Princeton. 10.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Westwood Center, Bluefield. 0.6 miles away, straight line.
Nearest home health agency office
Pch Home Health, Princeton. 11.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Four Seasons Pharmacy. 10.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 24701 as micropolitan (micropolitan core).
Dialysis within 15 miles
Fmc Dialysis Services Two Virginias, Bluefield, 1.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fresenius Medical Care Mercer County, Princeton, 13.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Hospice
3 Medicare hospices tell CMS they serve ZIP code 24701.
Amedisys Hospice Of Bluefield, office in Bluefield, 5.8 miles away, straight line
Hospice Compassus - Southern West Virginia, office in Princeton, 11.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
Nearest geriatric medicine practice
Integrated Senior Care PC, Princeton. 9.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found

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Frequently asked questions

Is Mercer Healthcare Center a good nursing home?

CMS gives Mercer Healthcare Center an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Mercer Healthcare Center staffed?

Mercer Healthcare Center reports 3.67 total nurse hours per resident per day, compared with the West Virginia average of 3.69.

Has Mercer Healthcare Center had inspection problems?

Its most recent CMS inspection cited 22 deficiencies.

How many beds does Mercer Healthcare Center have?

Mercer Healthcare Center is certified for 123 beds.