Assisted Living
Havens at Princeton
2205 New Hope Road, Princeton, WV 24740 · Map
Licensed for 63 residents · THE HAVENS AT PRINCETON
Havens at Princeton is a state-licensed assisted living community in Princeton, West Virginia. It is licensed for 63 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $3,870 /mo | Oct 12, 2026 |
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last health survey: May 14, 2026. See the record
License
Active, 63 residents
Assisted Living Residence (LARGE ASSISTED LIVING) 507411, 507505, current license dated Dec 30, 2024. Licensee THE HAVENS AT PRINCETON.
Nearest emergency room
1.7 miles
Princeton Community Hospital Assn Inc, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Havens at Princeton this community | 63 | $3,870/mo | Active | 1 deficiency | |
| Ridge Care | 7.0 mi | 16 | Not published | Active | 11 deficiencies |
| Westwood Center Assisted Living Facility | 9.8 mi | Not listed | Not published | Active | No record |
| Rockin Chair Residential Care | 13.0 mi | 16 | Not published | Active | 1 deficiency |
| Mullens Manor Assisted Living | 20.4 mi | 12 | Not published | Active | 0 deficiencies |
State inspection record1 deficiency
- Last health survey
- May 14, 2026 Re-Licensure Survey
- Health surveys
- 5
- Complaints substantiated
- 0
- Complaints unsubstantiated
- 2
- Health deficiencies cited
- 1
- Life safety deficiencies cited
- 3
- Every deficiency from the March 27, 2024 health survey was corrected by April 25, 2024
Deficiencies cited (OHFLAC’s words)
- March 27, 2024, re-licensure survey: Nursing oversight by a registered nurse 64CSR14 section 6.6, “Limited and Intermittent Nursing Care” Class I. Based on record review and interview the Licensee failed to ensure each resident's service plan met their nursing and medical needs. Corrected April 25, 2024. State 2567
Earlier surveys
OHFLAC lists 69 earlier surveys back to 2003; 66 have a statement of deficiencies (State 2567) to read on the survey history page.
Read the full record on the state’s site → · complete survey history
What these terms mean
OHFLAC: a statement of deficiency is “a written summary of noncompliance with regulations found during a health provider survey or complaint investigation.”
A correction date is the “date officials have verified the health provider has corrected areas of noncompliance found during a health provider survey or complaint investigation.”
The State 2567 is OHFLAC’s “statement of deficiencies and plan of correction based on state rules.”
The West Virginia assisted living rule (64CSR14) marks some requirements Class I, II or III. Where OHFLAC’s rule text for a deficiency carries a class, it is shown here as written. State law sets the highest civil penalty range for Class I ($50 to $500 per violation) and the lowest for Class III ($10 to $25) (W. Va. Code §16B-5-10). OHFLAC does not publish whether a penalty was imposed.
OHFLAC shows the deficiencies from surveys in the last three years (since October 15, 2023); older surveys are listed on OHFLAC’s survey history page. Each complaint investigation states whether OHFLAC found the complaint substantiated or unsubstantiated; a deficiency can be cited either way, for example “the complaint was unsubstantiated, and an unrelated deficiency was cited.” This community is licensed for 63 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: West Virginia Office of Health Facility Licensure and Certification (OHFLAC), data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee THE HAVENS AT PRINCETON
- License type
- Assisted Living Residence (LARGE ASSISTED LIVING)
- License number
- 507411, 507505
- License status
- Active
- Current license dated
- 2024-12-30
- Licensed capacity
- 63
- Licensee
- THE HAVENS AT PRINCETON
- County
- Mercer County
- Executive Director
- Tonya Gerber
Source: West Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for May 13, 2023 to May 3, 2025. Violations found: Overtime. Back wages: $3,971 owed to 19 employees. Employer as DOL recorded it: The Havens at Princeton (Ravn Senior Solutions). Case 2003487.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 1.7 mi, nursing home 1.3 mi, pharmacy 1.8 mi
- Nearest hospital with an emergency room
- Princeton Community Hospital Assn Inc, Princeton. 1.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Princeton Health Care Center, Princeton. 1.3 miles away, straight line.
- Nearest home health agency office
- Pch Home Health, Princeton. 2.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Four Seasons Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 24740 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Mercer County, Princeton, 3.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Fmc Dialysis Services Two Virginias, Bluefield, 8.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 24740.
Hospice Compassus - Southern West Virginia, office in Princeton, 2.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Amedisys Hospice Of Bluefield, office in Bluefield, 3.7 miles away, straight line - Nearest geriatric medicine practice
- Integrated Senior Care PC, Princeton. 0.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The Department of Labor found wage violations here for a period ending May 2025. What changed in how staff are paid?
- The current license dates from 2024. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| West Virginia Office of Health Facility Licensure and Certification (OHFLAC) inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Havens at Princeton provide?
Havens at Princeton is licensed by the state of West Virginia for assisted living in Princeton, West Virginia. Its licensed capacity is 63 residents.
Does Lilisity rate Havens at Princeton?
No. We publish state licensing details for Havens at Princeton but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Havens at Princeton cost?
The starting prices it publishes are in the Prices section on this page.
How do I contact Havens at Princeton?
Use Havens at Princeton's website, navionseniorsolutions.com/communities/the-havens-at-princeton, or visit at 2205 New Hope Road, Princeton, WV 24740.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid