Assisted Living
Valentine Personal Care
521 Davis Avenue, Elkins, WV 26241 · Map
Licensed for 20 residents · THE STONEHAVEN HOME DBA VALENTINES ASSISTED LIVING, LLC
Valentine Personal Care is a state-licensed assisted living community in Elkins, West Virginia. It is licensed for 20 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last health survey: Sep 30, 2026. See the record
License
Active, 20 residents
Assisted Living Residence (LARGE ASSISTED LIVING) 506056, current license dated Dec 14, 2025. Licensee THE STONEHAVEN HOME DBA VALENTINES ASSISTED LIVING, LLC.
Nearest emergency room
0.2 miles
Davis Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Valentine Personal Care this community | 20 | Not published | Active | 7 deficiencies | |
| Mountain Memories (Alr/Alz) | 1.1 mi | 88 | Not published | Active | 16 deficiencies |
| Lavender Fields Assisted Living | 6.1 mi | 16 | Not published | Active | 5 deficiencies |
| The Stonehaven Home | 7.7 mi | 20 | Not published | Active | 3 deficiencies |
| Mountain Living Community | 7.9 mi | 24 | Not published | Active | 6 deficiencies |
State inspection record7 deficiencies
- Last health survey
- September 30, 2026 Re-Licensure Survey
- Health surveys
- 5
- Complaints substantiated
- 2
- Complaints unsubstantiated
- 0
- Health deficiencies cited
- 7
- Life safety deficiencies cited
- 1
- No deficiencies cited at the last health survey (September 2026)
- Every deficiency from the December 15, 2025 health survey was corrected by December 26, 2025
Substantiated complaints
- December 15, 2025: complaint substantiated, 1 deficiency cited
- August 20, 2025: complaint #39888 substantiated, 1 deficiency cited
Deficiencies cited (OHFLAC’s words)
- December 15, 2025, complaint survey: Administration of the residence 64CSR14 section 4, “Administrative Requirements”. Based on observation and interview, the Licensee failed to maintain an active assisted living residence license. Corrected December 26, 2025. State 2567
- August 20, 2025, complaint survey: Residents' rights 64CSR14 section 5, “Resident Rights”. Based on record review and interview, the Licensee failed to report an emergency situation to Adult Protective Services (APS). Corrected September 30, 2025. State 2567
- May 22, 2025, survey: Health assessments and service plans 64CSR14 section 6.3, “Assessment and Service Plans” Class II. Based on record review and interview, the Licensee failed to ensure each resident's service plan reflected their current needs. Corrected July 1, 2025. State 2567
- May 22, 2025, survey: Medications and treatments 64CSR14 section 6.4, “Medications and Treatments” Class I. Based on observation, record review, and interview, the Licensee failed to ensure medications were administered to residents as ordered and that all required Approved Medication Assistive Personnel policies were in place. Corrected June 30, 2025. State 2567
- May 22, 2025, survey: Nursing oversight by a registered nurse 64CSR14 section 6.6, “Limited and Intermittent Nursing Care” Class III. Based on record review and interview, the Licensee failed to ensure the Registered Nurse maintained a record with an entry for each visit that included at least the date, time in, time out, a list of duties performed, a brief statement regarding identified concerns and recommended actions taken to resolve them, and a... Corrected September 15, 2025. State 2567
- May 22, 2025, survey: Laundry Class I. Based on observation and interview, the Licensee failed to ensure locked storage facilities were used for housekeeping supplies and other toxic or hazardous materials or equipment. Corrected June 9, 2025. State 2567
- August 28, 2024, re-licensure survey: Handling accidents, illness and major incidents 64CSR14 section 6.5, “Accident, Illness, and Major Incident Procedu” Class II. Based on record review and interview, the Licensee failed to ensure each resident's condition was monitored and documented at least once every eight (8) hours for a period of 24 hours following an accident or an onset of illness. Corrected September 19, 2024. State 2567
Earlier surveys
OHFLAC lists 80 earlier surveys back to 2001; 70 have a statement of deficiencies (State 2567) to read on the survey history page.
Read the full record on the state’s site → · complete survey history
What these terms mean
OHFLAC: a statement of deficiency is “a written summary of noncompliance with regulations found during a health provider survey or complaint investigation.”
A correction date is the “date officials have verified the health provider has corrected areas of noncompliance found during a health provider survey or complaint investigation.”
The State 2567 is OHFLAC’s “statement of deficiencies and plan of correction based on state rules.”
The West Virginia assisted living rule (64CSR14) marks some requirements Class I, II or III. Where OHFLAC’s rule text for a deficiency carries a class, it is shown here as written. State law sets the highest civil penalty range for Class I ($50 to $500 per violation) and the lowest for Class III ($10 to $25) (W. Va. Code §16B-5-10). OHFLAC does not publish whether a penalty was imposed.
OHFLAC shows the deficiencies from surveys in the last three years (since October 15, 2023); older surveys are listed on OHFLAC’s survey history page. Each complaint investigation states whether OHFLAC found the complaint substantiated or unsubstantiated; a deficiency can be cited either way, for example “the complaint was unsubstantiated, and an unrelated deficiency was cited.” This community is licensed for 20 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: West Virginia Office of Health Facility Licensure and Certification (OHFLAC), data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee THE STONEHAVEN HOME DBA VALENTINES ASSISTED LIVING, LLC
- License type
- Assisted Living Residence (LARGE ASSISTED LIVING)
- License number
- 506056
- License status
- Active
- Current license dated
- 2025-12-14
- Licensed capacity
- 20
- Licensee
- THE STONEHAVEN HOME DBA VALENTINES ASSISTED LIVING, LLC
- County
- Randolph County
Source: West Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Location and nearby careNearest hospital 0.2 mi, nursing home 1.9 mi, pharmacy 0.0 mi
- Nearest hospital with an emergency room
- Davis Medical Center, Elkins. 0.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Nella's at Autumn Lake Healthcare, Elkins. 1.9 miles away, straight line.
- Nearest home health agency office
- Homeplus, Elkins. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 26241 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc Elkins, Elkins, 0.3 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 26241.
Hospice Of Barbour County, office in Elkins, 0.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Adoration Hospice, office in Buckhannon, 20.8 miles away, straight line - Nearest geriatric medicine practice
- West Virginia University Medical Corporation, Morgantown. 50.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in December 2025. What was it, and how was it fixed?
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| West Virginia Office of Health Facility Licensure and Certification (OHFLAC) inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Valentine Personal Care provide?
Valentine Personal Care is licensed by the state of West Virginia for assisted living in Elkins, West Virginia. Its licensed capacity is 20 residents.
Does Lilisity rate Valentine Personal Care?
No. We publish state licensing details for Valentine Personal Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Valentine Personal Care cost?
Valentine Personal Care does not publish its prices.
How do I contact Valentine Personal Care?
Use Valentine Personal Care's website, tpchal.com, or visit at 521 Davis Avenue, Elkins, WV 26241.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid