Assisted Living
Mountain Memories (Alr/Alz)
301 Wilson Lane, Elkins, WV 26241 · Map
Licensed for 88 residents · Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ)
Mountain Memories (Alr/Alz) is a state-licensed assisted living community in Elkins, West Virginia. It is licensed for 88 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Care and services
From the community’s website
What Mountain Memories (Alr/Alz) says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Scheduled Transportation and Concierge Service
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last health survey: Nov 13, 2025. See the record
License
Active, 88 residents
Assisted Living Residence (LARGE ASSISTED LIVING) 507578, current license dated May 12, 2026. Licensee Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ).
Nearest emergency room
0.9 miles
Davis Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Mountain Memories (Alr/Alz) this community | 88 | Not published | Active | 16 deficiencies | |
| Valentine Personal Care | 1.1 mi | 20 | Not published | Active | 7 deficiencies |
| Lavender Fields Assisted Living | 6.2 mi | 16 | Not published | Active | 5 deficiencies |
| The Stonehaven Home | 7.0 mi | 20 | Not published | Active | 3 deficiencies |
| Mountain Living Community | 7.2 mi | 24 | Not published | Active | 6 deficiencies |
State inspection record16 deficiencies
- Last health survey
- November 13, 2025 Complaint Survey
- Health surveys
- 4
- Complaints substantiated
- 1
- Complaints unsubstantiated
- 1
- Health deficiencies cited
- 16
- Life safety deficiencies cited
- 3
- No deficiencies cited at the last health survey (November 2025)
- Every deficiency from the August 13, 2025 health survey was corrected by August 13, 2025
Substantiated complaints
- November 13, 2025: complaint #40064 substantiated, no deficiencies cited
Deficiencies cited (OHFLAC’s words)
- August 13, 2025, re-licensure survey: Health assessments and care plans “Assessments & Plans of Care”. Based on record review and interview, the Licensee failed to ensure that each resident had a written individualized care plan signed by each member of the Alzheimer's/dementia special care unit or program staff within 21 days of admission. Corrected August 13, 2025. State 2567
- August 13, 2025, re-licensure survey: Health assessments and care plans “Assessments & Plans of Care”. Based on record review and interview, the Licensee failed to ensure the interdisciplinary team reviewed and evaluated for effectiveness each resident's care plan at least quarterly. Corrected August 13, 2025. State 2567
- August 13, 2025, re-licensure survey: Responding to residents' behavior “Behavioral Management”. Based on document review and interview, the Licensee failed to ensure a registered professional nurse or other appropriate licensed health care professional evaluated all residents receiving psychotropic or behavioral modifying medications monthly. Corrected August 13, 2025. State 2567
- August 13, 2025, re-licensure survey: Activities for residents 64CSR14 section 7, “Activities”. Based on observation and interview, the Licensee failed to provide activities in the Alzheimer's/dementia special care units. Corrected August 13, 2025. State 2567
- August 13, 2025, re-licensure survey: Activities for residents 64CSR14 section 7, “Activities”. Based on record review and interview, the Licensee failed to ensure the Alzheimer's/dementia special care unit offered crafts (i.e. Corrected August 13, 2025. State 2567
Show all 9
- August 13, 2025, re-licensure survey: Health care for residents 64CSR14 section 6, “Health Care Standards”. Based on record review and interview, the Licensee failed to ensure each resident's service plan reflected their current needs. Corrected August 13, 2025. State 2567
- August 13, 2025, re-licensure survey: Health care for residents 64CSR14 section 6, “Health Care Standards”. Based on observation and interview, the Licensee failed to ensure residents received their ordered medications timely. Corrected August 13, 2025. State 2567
- June 5, 2024, re-licensure survey: Admission, transfer and discharge “Admission, Transfer & Discharge”. Based on record review and interview, the Licensee failed to ensure signed and dated disclosure statements were obtained prior to admission and maintained in each resident's record. Corrected August 12, 2024. State 2567
- and 8 more on the state’s site
Earlier surveys
OHFLAC lists 54 earlier surveys back to 2013; 51 have a statement of deficiencies (State 2567) to read on the survey history page.
Read the full record on the state’s site → · complete survey history
What these terms mean
OHFLAC: a statement of deficiency is “a written summary of noncompliance with regulations found during a health provider survey or complaint investigation.”
A correction date is the “date officials have verified the health provider has corrected areas of noncompliance found during a health provider survey or complaint investigation.”
The State 2567 is OHFLAC’s “statement of deficiencies and plan of correction based on state rules.”
The West Virginia assisted living rule (64CSR14) marks some requirements Class I, II or III. Where OHFLAC’s rule text for a deficiency carries a class, it is shown here as written. State law sets the highest civil penalty range for Class I ($50 to $500 per violation) and the lowest for Class III ($10 to $25) (W. Va. Code §16B-5-10). OHFLAC does not publish whether a penalty was imposed.
OHFLAC shows the deficiencies from surveys in the last three years (since October 15, 2023); older surveys are listed on OHFLAC’s survey history page. Each complaint investigation states whether OHFLAC found the complaint substantiated or unsubstantiated; a deficiency can be cited either way, for example “the complaint was unsubstantiated, and an unrelated deficiency was cited.” This community is licensed for 88 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: West Virginia Office of Health Facility Licensure and Certification (OHFLAC), data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ)
- License type
- Assisted Living Residence (LARGE ASSISTED LIVING)
- License number
- 507578
- License status
- Active
- Current license dated
- 2026-05-12
- Licensed capacity
- 88
- Licensee
- Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ)
- County
- Randolph County
- Executive Director
- Wendy Wolford
Source: West Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Location and nearby careNearest hospital 0.9 mi, nursing home 0.9 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Davis Medical Center, Elkins. 0.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Nella's at Autumn Lake Healthcare, Elkins. 0.9 miles away, straight line.
- Nearest home health agency office
- Homeplus, Elkins. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 26241 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc Elkins, Elkins, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 26241.
Hospice Of Barbour County, office in Elkins, 1.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Adoration Hospice, office in Buckhannon, 19.7 miles away, straight line - Nearest geriatric medicine practice
- West Virginia University Medical Corporation, Morgantown. 50.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2025. What was it, and how was it fixed?
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| West Virginia Office of Health Facility Licensure and Certification (OHFLAC) inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Mountain Memories (Alr/Alz) provide?
Mountain Memories (Alr/Alz) is licensed by the state of West Virginia for assisted living in Elkins, West Virginia. Its licensed capacity is 88 residents.
Does Lilisity rate Mountain Memories (Alr/Alz)?
No. We publish state licensing details for Mountain Memories (Alr/Alz) but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Mountain Memories (Alr/Alz) cost?
Mountain Memories (Alr/Alz) does not publish its prices.
How do I contact Mountain Memories (Alr/Alz)?
Use Mountain Memories (Alr/Alz)'s website, mountain-memories.biz, or visit at 301 Wilson Lane, Elkins, WV 26241.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid