Nursing home
Wheaton Franciscan Hc - Terrace at St Francis
3200 S 20Th St, Milwaukee, WI 53215 · Map
Non profit - Corporation · Part of Ascension Living (19 facilities) · 81 certified beds
Wheaton Franciscan Hc - Terrace at St Francis is a Medicare-certified nursing home in Milwaukee, Wisconsin. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.49 hours per resident per day, above the Wisconsin average of 4.20. Its most recent inspection on Aug 20, 2025 cited 39 deficiencies.
- 3 fines totaling $175,897In CMS records: 5 total penalties, 2 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Wheaton Franciscan Hc - Terrace at St Francis compares
This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wisconsin avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.49 | 4.20 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.78 | 0.97 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.56 | 2.59 | 2.34 | below avg |
| Nursing staff turnover | 68.3% | 47.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 39.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 6, 2026 inspection was corrected by March 4, 2026
Penalties in CMS records: 3 fines totaling $175,897, 5 total penalties, 2 Medicare payment denials.
What inspectors found at Wheaton Franciscan Hc - Terrace at St Francis
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Jan 6, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 6, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jan 6, 2026 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 29, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 29, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Oct 29, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Oct 29, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 29, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Oct 29, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 29, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 29, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Oct 29, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3200 S 20Th St
Milwaukee, WI 53215 - CMS certification #
- 525552
- Ownership
- Non profit - Corporation
- Certified beds
- 81
- Avg residents/day
- 39.9
- Provider type
- Medicare and Medicaid
- First certified
- 1994-09-23
- Chain
- Ascension Living (19 facilities)
- Setting
- Urban
Part of Ascension Living
Ascension Living operates 19 nursing facilities across the United States. View all Ascension Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Wheaton Franciscan Hc - Terrace at St Francis using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Ascension St Francis Hospital, Milwaukee. 0.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- St Ann Health and Rehabilitation Center, Milwaukee. 1.5 miles away, straight line.
- Nearest home health agency office
- Laabs Home Health Care, Milwaukee. 3.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pick 'n Save Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 53215 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Midwest 27Th Street Branch, Milwaukee, 0.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Davita Milwaukee Home Training, Milwaukee, 0.7 miles away, straight line
Fresenius Medical Care Midwest South, Milwaukee, 1.0 mile away, straight line (CMS rating 3 of 5 stars) - Hospice
- 18 Medicare hospices tell CMS they serve ZIP code 53215.
Accent Care Hospice And Palliative Care Of Wi, office in West Allis, 3.8 miles away, straight line (CMS family survey rating 1 of 5 stars)
Holistic Hospice, office in Greenfield, 4.8 miles away, straight line
Compassus Milwaukee Metro, office in Milwaukee, 5.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- 16Th Street Community Health Center Inc., Milwaukee. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Wheaton Franciscan Hc - Terrace at St Francis a good nursing home?
CMS gives Wheaton Franciscan Hc - Terrace at St Francis an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Wheaton Franciscan Hc - Terrace at St Francis staffed?
Wheaton Franciscan Hc - Terrace at St Francis reports 4.49 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.
Has Wheaton Franciscan Hc - Terrace at St Francis had inspection problems?
Its most recent CMS inspection cited 39 deficiencies.
How many beds does Wheaton Franciscan Hc - Terrace at St Francis have?
Wheaton Franciscan Hc - Terrace at St Francis is certified for 81 beds.