Nursing home
Complete Care at Glendale West
6263 N Green Bay Ave, Glendale, WI 53209 · Map
For profit - Limited Liability company · Part of Complete Care (85 facilities) · 94 certified beds
Complete Care at Glendale West is a Medicare-certified nursing home in Glendale, Wisconsin. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.08 hours per resident per day, below the Wisconsin average of 4.20. Its most recent inspection on May 22, 2025 cited 17 deficiencies.
- 1 fine totaling $11,180In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at Glendale West compares
This facility vs. the Wisconsin and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Wisconsin avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.08 | 4.20 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.66 | 0.97 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.72 | 2.59 | 2.34 | above avg |
| Nursing staff turnover | 44.0% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 17.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 12, 2025 inspection was corrected by December 5, 2025
Penalties in CMS records: 1 fine totaling $11,180, 1 total penalty.
What inspectors found at Complete Care at Glendale West
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 12, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 12, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Nov 12, 2025 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Nov 12, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · May 22, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · May 22, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 6263 N Green Bay Ave
Glendale, WI 53209 - CMS certification #
- 525547
- Ownership
- For profit - Limited Liability company
- Certified beds
- 94
- Avg residents/day
- 77.9
- Provider type
- Medicare and Medicaid
- First certified
- 1994-07-15
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at Glendale West using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Complete Care at Glendale West says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026) - Apartment types named: semi-private room.
Spacious private and semi-private accommodations with in-room showers, cozy touches and complimentary Wi-Fi
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Ascension Se Wisconsin Hospital, Milwaukee. 4.6 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Bayshore Nursing & Rehab, Glendale. 0.9 miles away, straight line.
- Nearest home health agency office
- Miracle Home Health Of Wisconsin, Glendale. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 53209 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Bay Shore Dialysis, Glendale, 0.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Ara - Milwaukee, Milwaukee, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Silver Springs, Milwaukee, 1.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 24 Medicare hospices tell CMS they serve ZIP code 53209.
By Your Side Hospice Care, office in Milwaukee, 1.6 miles away, straight line
North Shore At Home, office in Glendale, 1.6 miles away, straight line
Luther Manor Hospice, office in Wauwatosa, 5.2 miles away, straight line - Nearest geriatric medicine practice
- Post Acute Specialists LLC, Wauwatosa. 5.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding very high, coastal flooding very low, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at Glendale West a good nursing home?
CMS gives Complete Care at Glendale West an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at Glendale West staffed?
Complete Care at Glendale West reports 4.08 total nurse hours per resident per day, compared with the Wisconsin average of 4.20.
Has Complete Care at Glendale West had inspection problems?
Its most recent CMS inspection cited 17 deficiencies.
How many beds does Complete Care at Glendale West have?
Complete Care at Glendale West is certified for 94 beds.